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Bovis Homes Avaliações 

985
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O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rod at bovis homes hollin back was very well informed. Gave us all the information we were looking for and then some! Very polite and welcoming and made it all less confusing and more straight forward... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ali at the Woodlands development has been fantastic throughout. She has answered all our questions honestly, quickly and with real knowledge and experience behind her. With her help my Fiancee and I h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We cannot fault the service that Bovis have given us. We have just reserved our property and Bev Horan has been exceptionally helpful both in dealing with administrative matters and choosing the extr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Poor customer service for secure buyers. Visited the Pippins Place development in West Malling as a cash buyer with two mortgage-free properties. I was told there is a long waiting list for an unbuilt... Ver mais

A empresa respondeu

Detalhes da empresa

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Escrito pela empresa

At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

985 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(985)

455 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Dan was excellent

From start to finish in our house buying journey, Dan at the Elgar Park Sales Office was brilliant. Dan has great attention to detail and gave us all of the information we required to be confident in our decisions. All of our queries were responded to promptly and any issues resolved with minimal inconvenience. Dan was friendly, personable and easy to work with during the entire process.

We are grateful for the deal we secured with Bovis Homes to purchase our first property, and are happy that the build was completed to schedule.

We would recommend Bovis Homes at Elgar Park for anyone looking to purchase their first or next home.

15 de maio de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Josh,

We are so pleased to hear about your positive experience during your home-buying journey. It's wonderful to know our team provided excellent attention to detail, promptly answered your queries, and made the process smooth. We appreciate you sharing your recommendation.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Bovis/Sage Shared-Ownership purchasing experience The Hedgerows Matford Brook Exeter

My son is in the final stages of getting his Bovis/Sage shared-ownership home in The Hedgerows, Matford Brook Exeter. The sales team, initially Sophie then Amber Luxton, have done a GREAT job so far- always responsive, friendly, very competent and helpful. Amber has given him/us support and clarity throughout what could have been an overwhelming process. It’s so exciting for him to be so close to getting his own home- not something he imagined being able to do without this shared-ownership scheme. We’re sorry Amber has had to move to another Bovis site this week and will miss sharing the joy of him getting the keys on completion…..

15 de maio de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Char Smith,

We are so happy to hear about your son's positive experience with our team and the shared-ownership scheme. It's wonderful that we could help make his homeownership dream a reality. We appreciate you sharing your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

David Howard our Sales Consultant at…

David Howard our Sales Consultant at Coggeshall Mill made our customer experience, one that was impressive from the start. Explaining everything really well and keeping us informed along the way. David was very knowledgeable and pleasant to discuss any questions or concerns we had. David has made the whole process so far easy and smooth.

7 de maio de 2026
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Resposta da Bovis Homes

Hi CHICKALOO,

We're so pleased to hear that your experience was impressive from the start. It's wonderful that everything was explained well and kept you informed. We appreciate you highlighting the knowledgeable and pleasant assistance you received, making the process smooth.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great experience


From the very beginning of the experience viewing and then committing to buy a Shared ownership home, Bovis stood out against the other options in the area i was searching.

Their Staff , Sophie at the very start and subsequently Amber Luxton were always quick to respond to queries, well-informed and able and willing to share their substantial experience in the field. Having a Bovis specific team rather than outsourcing the selling process led to a much more satisfactory buying experience for me.

Throughout the process Amber has provided prompt guidance when requested, and liaised with the various professionals and individuals involved in a professional and welcoming manner.

It also stood out when being shown round the estate by both Bovis staff how happy other homeowners were to see them. It spoke well of their work and subsequent satisfaction of customers.

If there was one area of improvement i would like to see, it would be that it would have been nice to finish the process of exchanging with the people we have worked with throughout.
It seems like Amber is needed elsewhere and is moving to another project, so someone else will be stepping in to complete the exchange with me. Seems a shame after all the hard work she's done for us for her not to get to hand over!

11 de maio de 2026
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Resposta da Bovis Homes

Hi Peter,

We are so pleased to hear about your positive experience with us, especially the dedicated support you received. It is wonderful to know our team made such a difference. We appreciate your valuable feedback regarding the handover process and will certainly take it into consideration for future improvements.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

Buying a first home through bovis

Buying a first home through bovis, is by far the worst thing we are doing as a family. 19months of push backs and still not in our home. They are bone idle builders that do not know if homes have been certified to live in. Never again would I use this sorry excuse of a company

13 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi James,

Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to face ongoing delays, particularly when purchasing your first home.

We appreciate that the length of time taken and the repeated changes to your anticipated move-in date have caused significant inconvenience for you and your family. While construction timelines can sometimes be affected by a range of factors, we recognise the impact this has had and regret that your journey has not been a smoother one.

We would also like to reassure you that all homes are subject to the appropriate certification and checks prior to legal completion, in line with regulatory requirements. However, we understand that the experience leading up to this point is just as important, and your comments will be shared with the relevant teams to review both communication and delivery processes.

We are committed to supporting you through to completion of your home and improving the experience for all customers moving forward.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

Do not buy with bovis/vistry

Bad after sales customer service. A year in and I’m still fighting to get the repairs done I need doing. After raising concerns of the flooring upstairs where they had cut holes they fobbed me off and a short time later my foot went through those holes. My en-suite shower was taken out and put back in 5 times, two weeks without an operational shower and they also put tiles on that were a different colour and tried to tell me I was seeing things. The roof has had to be repaired. I say this very loosely as it’s been bodged. My back garden floods and I’m awaiting the work to be completed. The kitchen sink keeps going rusty and it has been replaced twice. Everything they use in the houses are cheapest of the cheap. Managers and site managers treat you like you know nothing, then they give you a bit of hope by having someone else get involved before then treating you exactly the same. I have had to submit a claim to NHBC and also raise a complaint with the new homes ombudsman. Hate to say it as the area is lovely, but do not buy with bovis/vistry.

11 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Lance,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your experience and the frustration caused by the issues you have outlined. We fully recognise how disruptive ongoing repairs and unresolved defects can be, particularly when they affect key areas of your home such as flooring, roofing, and bathroom facilities.

We appreciate your concerns regarding the time taken to address these matters and the inconvenience caused by repeat visits and remedial works. This is not the level of service we aim to provide, and we regret the impact this has had on your day-to-day living.
Your comments regarding communication and your interactions with members of the team are also noted. Clear, respectful, and supportive communication is something we expect at all times, and we are sorry if this has not been your experience.

We understand that you have escalated your concerns through external channels, and we will continue to engage with these processes as required. In the meantime, your feedback has been shared internally to ensure that the issues raised are reviewed and that any necessary improvements to both workmanship and customer care are identified.

We are committed to working towards resolving outstanding matters and improving the overall experience for our customers.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

The sales office have been exceptional…

The sales office have been exceptional in their level of service and attention - Jo Karen and Carol have been so helpful in my securing my new home - they have always kept me updated and informed since i first expressed interest. Totally wonderful ladies !

1 de maio de 2026
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Resposta da Bovis Homes

Hi Corin,

We're happy to hear about the exceptional service and attention you received. We appreciate you highlighting how helpful the team was in securing your new home and keeping you updated.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

staff are helpful

1 de maio de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Peijie,

Thank you for taking the time to leave us a review. We are glad to hear that you found our staff helpful!

Kind Regards
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Debbie has gone above and beyond in our new house journey

We’ve recently been dealing with Debbie at Bovis Homes and I honestly can’t praise her enough. From start to finish she has been fast, honest, caring, attentive and extremely professional throughout the whole process.
Buying and moving house can be stressful, but Debbie has made everything feel so much easier with her communication, support and genuine care for us as customers. Nothing has ever felt like too much trouble, and she has always kept us updated and informed every step of the way.
It’s rare to come across someone who combines professionalism with such a personal and caring approach. Debbie is a real credit to Bovis Homes and has made a huge difference to our experience. Thank you again for all your hard work and support!

8 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi James,

We're happy to hear about your positive experience. It's great to know that her fast, honest, caring, attentive, and professional approach made buying and moving easier. We appreciate you acknowledging her communication, support, and genuine care. Thank you for your feedback!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

My experience was good very nice people…

My experience was good very nice people to deal with*****

8 de maio de 2026
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Resposta da Bovis Homes

Hi Raymond ,

We appreciate you sharing that you had a good experience and found our team nice to deal with. Thank you for your positive feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Bardha,

Thank you so much for your kind words! We're delighted to hear that you found our staff to be helpful and that everything met your expectations. It's especially wonderful to know that David made such a positive impression — we’ll be sure to pass along your compliments to him.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

Incomplete roads on development since 2020.

Bovis still haven't finished surfacing the roads on the Ribbans Park Development and its been 6 years since the development was supposedly "finished". Because of this the roads are now in a terrible state on the development haven't been adopted by the county council so no authority is responsible for any pothole repairs for example, this has a significant impact on trying to sell the property on the development.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Sam,

Thank you for taking the time to share your feedback.

We are sorry to hear of your concerns regarding the road surfacing at Ribbans Park and the condition of the development. We understand how important fully completed infrastructure is, not only for day-to-day living but also for longer-term factors such as property maintenance and future sales.

Road completion and adoption are processes that can take place after the wider development is built, often involving coordination with local authorities and meeting their specific requirements before adoption can be finalised. While this can sometimes take longer than anticipated, we recognise that delays can be frustrating, particularly where the condition of the roads has been impacted.

Please be assured that this matter remains under review, and we continue to work with the relevant parties to progress outstanding works and move towards adoption in line with required standards.
We appreciate you raising this and understand the importance of seeing a resolution.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

5 weeks of stress!

Moved into my house on the quarters at Redhill 5 week ago. In those five weeks, I have been told that my address is incorrect and needed changing which has caused significant financial losses and stress changing everything again. And also, I have experienced 3 leaks. 2 of these leaks have been under the sink, the first was because the plumber hadn’t connected the washing machine prior to us moving in and the second was because they incorrectly reconnected the washing machine after changing a kitchen side panel. Over the past week, I have discovered a leak in the bathroom due to them not installing and sealing around the bath/shower door correctly. This has caused severe water damage to my walls and flooring. This company have caused nothing but financial losses and stress to what should’ve been a happy situation moving into my first home.

Avoid at all costs!

31 de janeiro de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Helen,

We are aware of the concerns you have raised following your move to The Quarters at Redhill, and our customer services team is already in direct contact with you regarding these matters.

The issues highlighted, including address discrepancies and plumbing faults, are not in line with the standards we expect, and these are being reviewed to ensure appropriate action is taken.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

​We have been really happy with our…

​We have been really happy with our experience working with Bovis during our home-buying journey so far. From the first viewing to the point we're at now having reserved the proerty and working towards completion, the team has been consistently professional, transparent, and incredibly accommodating.
​Buying a home is often a stressful process, but their approach made us feel supported every step of the way:
​Communication: They were exceptionally clear and kept us updated.
​Flexibility: They went above and beyond to accommodate our specific requests.
​Expertise: Their professional guidance has given us total confidence in the quality of the build and the integrity of the purchase.
​If you are looking for a developer that treats you like a person rather than just a transaction, we cannot recommend Bovis and specifically the team at Walstead Park highly enough!

23 de abril de 2026
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Resposta da Bovis Homes

Hi customer,

We're happy to hear that you've had a positive experience working with us during your home-buying journey. It's great to know that our team's professionalism, transparency, and accommodation made you feel supported. Thank you for recommending us!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

A really helpful and informative visit…

A really helpful and informative visit to Hollinworth development, always greeted with warmth and friendliness and nothing is too much trouble, Gavin is patient and knowledgeable and a credit to Bovis, thanks so much!

3 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Jenna,

We're happy to hear that you found the visit informative and that you were greeted with warmth and friendliness. Thank you so much for your positive feedback about the development!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Gav showed me round the 3 bed house

Gav showed me round the 3 bed house , he was very knowledgeable about the build and site as a whole . I loved the house however just not ready to move just yet.

3 de maio de 2026
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Resposta da Bovis Homes

Hi Anne,

We're happy to hear that you loved the house and appreciated the information provided during your visit. Thank you for sharing your experience; we appreciate your feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Stunning house and always loved the…

Stunning house and always loved the location coming back next week to view the 3 bed sunday the guy Gavin i spoke to was very informative and left us to wander round the stunning house love the brick work and everything about the way the property was dressed

1 de maio de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Mrs Lynn Oakley,

We're happy to hear that you find the house stunning and love the location. We're glad the information provided was helpful, and we appreciate your positive feedback about the property's presentation. Thanks, and we look forward to seeing you next week!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Amazing development

Amazing development. The guys on the estate really knew their stuff and had every answer to any questions that we had. Extremely delighted and would be looking to buy a home here in the estate!

2 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Lavania Xavier,

We're happy to hear that the team on the development provided you with such great support and information. We appreciate your feedback and hope you find your dream home here!

Kind Regards,
Kobi
Bovis Homes

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