Bow Wow Meow Pet Insurance Avaliações 

561
•
O TrustScore é 4 de um total de 5

3,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Please people do not trust your animal to this company - they will find any technicality not to pay or look after you. I have Ben with this business for over 2 years and did not make one claim. At my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can’t speak highly enough of this insurer, I’ve already made some claims for minor things like grass allergy treatment and a UTI and they’ve been so helpful and really pleasant to deal with both over... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A huge thankyou Bow Wow Meow.. we have a beautiful puppy Tobias, sadly at 5 months of age he needed a urgent operation as he gave himself a Tibial crest fracture jumping around in our backyard. We wer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We learned the hard way why pet insurance is so very important and have been with Bow Wow Meow now for many years. When a major and unexpected illness or accident happens to your pet, the last thing y... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 76124601127

  1. Seguradora de Animais

Escrito pela empresa

Bow Wow Meow are more than pet insurance providers, we are pet people too. We've been helping Aussie pet parents for since 2008, and have insured over 190,000 Aussie pets since then. Our new Nose-to-Tail Cover has been developed to offer a more flexible solution that allows pet owners to choose different coverage options depending on what is important to them, while giving them more control over their premiums. Key features include zero sub-limits, up to $30k annual benefit limit and up to 90% back on your eligible vet bills. Customers can choose to add on an annual excess of $250 or $500, which is only paid once per policy period. We also offer optional Booster Care benefit of up to $2k per year for dental, physio & behavioural conditions and optional Routine Care (non-insurance benefit)*. Nose-To-Tail Cover is GapOnly® ready, so eligible claims can be paid on the spot and you pay only the gap. Bow Wow Meow customers also have access to myPetPass®, which provides extra pet perks including Live Vet, complimentary 24/7 online vet care, discounted pet prescription meds and more. *Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply. Policies are issued by PetSure (Australia) Pty Ltd. except for those entered into before 14 June 2023 & subsequent renewals, which are issued by the Hollard Insurance Company Pty Ltd. Consider the PDS & TMD before purchasing: bowwowinsurance.com.au


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

561 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(561)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy and efficient

A very simple process with great communication between the vet and insurer and rapid reimbursement.

6 de abril de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thank you so much for sharing your feedback! We are very glad to hear that you are a happy doggie mum! :)

Avaliado com 4 de um total de 5 estrelas

Claim paid in very timely manner

Had difficulties getting into portal. Granddaughter helped us submit our claim. Just hope we don't have to tackle it again.

12 de março de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Irene, we are sorry to hear that you had images logging into the Pet Portal. We would like to ensure it is running smoothly for you and you don't have any issues moving forward. Please can you send an email to help@bowwow.com.au including your policy number, and we can get someone to help you with this. Thanks so much, Lindsey.

Avaliado com 5 de um total de 5 estrelas

Bow Wow Meow was absolutely amazing and…

Bow Wow Meow was absolutely amazing and understanding for the situation we were in with a sick 5 month old puppy. The staff were so helpful and I can highly recommend Bow Wow Meow.

29 de março de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

That's so lovely to hear Justine. Thank you for trusting us to help care for you and your fur baby. :)

Avaliado com 4 de um total de 5 estrelas

I checked out the website in my name…

I checked out the website in my name and contact details and requested a quote… Later the same day my wife and decided on the ultimate policy for our Jack Russell cross and we’re offered a 15% discount for the first 12 months… We decided to put the policy in my wife’s name and completed the details and made the first payment the same day… Later that day I received a quote in my name and was offered the first 3 months free… It is always a little disappointing that all insurance companies seem to do this offer one customer one deal and the same day offer another customer a different deal… Having said that Bow Wow Meow have a great web site and so far their policy looks like it will be a plus for our young dog, Niki
Kind Regards
Rod and Cathy Griffiths

14 de abril de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks for taking the time to share your feedback Rod and welcome you, Cathy and Niki to the Bow Wow family. We are sorry about the different offers you received and will see what we can do to standardise our offers better. All the best from the Bow Wow team.

Avaliado com 5 de um total de 5 estrelas

Stress free experience & life savers!

Submitting a claim at the vet hospital was stress free and simple! They have assisted with so many claims over the year for Winnie and assisted the bank account. Can recommend insurance and bow wow especially!!

8 de março de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thank you so much for sharing this lovely feedback! We are so happy to hear that we have been able to help you provide the best care for Winnie, and look forward to helping you look after her for many years to come. :)

Avaliado com 5 de um total de 5 estrelas

Excellenr Response to Claim

Quick response and high percentage of cost incurred refunded

7 de março de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks for sharing your feedback Alison. We are glad to hear that you have been happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Been with them a number of years have never been a hassle. In the past couple of years our Dog had become increasingly unwell and the quick payment of claims has been a great help. Sadly we are near the end of our current time with BWM but will gladly use them again in the future

6 de abril de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks for sharing your feedback Peter. We are so very sorry to hear the sad news about your dog's health, but are glad to have been able to support you with getting the vet care you need.

Avaliado com 5 de um total de 5 estrelas

Great experience, fast service

I am new customer and am so happy I joined Bow Wow Meow. Very easy online claim process and after submitting our claim we received reimbursement 2 days later. I have no hesitation in recommending Bow Wow Meow to anyone looking for pet insurance!

20 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thank you very much, Margaret. We are glad that we could help and make it easier for you in stressful times when your pet is unwell. Welcome to Bow Wow Meow.

Avaliado com 5 de um total de 5 estrelas

You guys always makes it so very easy…

You guys always makes it so very easy to make a claim without any hassle! I am a very happy and satisfied customer and so is Monty the moodle!

6 de março de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thank you very much Jan and Monty, we are glad to hear that we very able to help.

Avaliado com 5 de um total de 5 estrelas

Easy to claim for first timer

Very easy claiming process, fast reimbursement

17 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks so much Robin for your review. We are happy that we were able to help.

Avaliado com 5 de um total de 5 estrelas

It was so easy to use … saved my cats life!

It was so easy to use.
I have never had any insurance before but being out of work I decided better to be safe than sorry.
Within weeks my cat had an accident and it would have come down to money as to whether or not he was here with us.
BowWowMeow saved my cats life.

1 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Tracy, thank you for the kind review. It's sad to hear that without insurance you would have been put in such a difficult decision. I am so happy that we were able to help save your cats life. We hope your cat is recovering well. Thanks for choosing Bow Wow Meow! All the best :)

Avaliado com 5 de um total de 5 estrelas

Quick Pet Insurance

I had a very scary moment with our puppy, and while I had to spend over $3000, I felt calmer knowing we had insurance to cover it. It was dealt with so quickly when the vets put in the claim.
I'm very happy with Bow Wow! :)

9 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Natalia, thanks for the kind review! I am so sorry to hear your puppy required vet treatment. That must have been very stressful for you. I am pleased to hear we could give you peace of mind in that situation. Wishing your puppy a fast recovery from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

FANTASTIC EXPERIENCE

We were so new to Bow Wow Meow when our beloved Dachie was bitten by a snake. The claiming process was so straight forward and easy during a tremendously scary time it was truly ensuring to know that we were covered in so many areas of the treatment, from consult to antivenom. Our boy is a survivor and I believe this was due to quick action and not second guessing the financials. Thanks guys you are pawsome. Payments were reimbursed very quickly!

29 de janeiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Lisa, thanks for the wonderful feedback! I am very sorry to hear your pup was bitten by a snake. That must have been incredibly stressful for you. I am pleased to hear we could take some of the pressure off and allow you to focus on giving your Dachie the best care possible. Wishing you pup a speedy recovery. All the best from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

Super easy claims process

Super easy claims process. Was able to do everything online. They kept me up to date with the status of my claim. Refund done in a timely manner.

9 de janeiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Angela, thanks for the kind feedback. I am pleased to hear you found our claims process quick and simple and that you received your money back quickly. Wishing you all the best from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

Just so easy

The process was just so easy, received the quote from the vet, emailed it to Bow Wow and 2 days later we had the approval to progress with the xrays. The process was so smooth it helped reduce the stress that we were feeling at the time. We would highly recommend Bow Wow insurance and we have recommended it to other pet owners.

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Andrea, I am so glad to hear we reduced some of the stress you felt from taking your pet to the vet. Thank you for recommending us to other pet owners. Your loyalty and support is greatly appreciated. Wishing you all the best from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

great service

great service, making a claim was very easy, attaching supporting documentation was also very easy on the portal (not always the case).

Next thing, the refund was in my bank.

could not have been simpler.

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks for leaving us some positive feedback Peter! We are so happy to hear you received your money back quickly and that the claims process was simple for you. Wishing you all the best from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

Super easy no dramas at all and fast…

Super easy no dramas at all and fast process

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Thanks for the kind review Bec! Great to hear the claims process has been hassle-free for you! All the best from the Bow Wow team :)

Avaliado com 5 de um total de 5 estrelas

Simple, Fast and Friendly Claim Process

My 12 month old labradoodle experienced a freak accident at the beach, inhaling salt water. He was taken to the emergency vet and was there for 24-36 hours. Obviously a traumatic experience for all involved, however submitting my claim through Bow Wow Meow Pet insurance was so simple and my claim was processed so quickly. It was nice to not have to have that extra financial stress on top of recovering from the traumatic experience. Bow Wow Meow is very reliable and I could not recommend highly enough to anyone considering an insurance option for their pet.

18 de janeiro de 2023
Avaliação não solicitada
logotipo da Bow Wow Meow Pet Insurance

Resposta da Bow Wow Meow Pet Insurance

Hi Cass, We are so sorry to hear your pup became ill. I can imagine how scary that would have been for you and your family. Its great to hear our claims process managed to take some of the stress out of the situation for you. We hope your pup is feeling much better now. Thanks for choosing Bow Wow Meow. All the best :)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais