Please people do not trust your animal to this company - they will find any technicality not to pay or look after you. I have Ben with this business for over 2 years and did not make one claim. At my... Ver mais
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Please people do not trust your animal to this company - they will find any technicality not to pay or look after you. I have Ben with this business for over 2 years and did not make one claim. At my... Ver mais
A empresa respondeu
Can’t speak highly enough of this insurer, I’ve already made some claims for minor things like grass allergy treatment and a UTI and they’ve been so helpful and really pleasant to deal with both over... Ver mais
A empresa respondeu
A huge thankyou Bow Wow Meow.. we have a beautiful puppy Tobias, sadly at 5 months of age he needed a urgent operation as he gave himself a Tibial crest fracture jumping around in our backyard. We wer... Ver mais
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We learned the hard way why pet insurance is so very important and have been with Bow Wow Meow now for many years. When a major and unexpected illness or accident happens to your pet, the last thing y... Ver mais
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Bow Wow Meow are more than pet insurance providers, we are pet people too. We've been helping Aussie pet parents for since 2008, and have insured over 190,000 Aussie pets since then. Our new Nose-to-Tail Cover has been developed to offer a more flexible solution that allows pet owners to choose different coverage options depending on what is important to them, while giving them more control over their premiums. Key features include zero sub-limits, up to $30k annual benefit limit and up to 90% back on your eligible vet bills. Customers can choose to add on an annual excess of $250 or $500, which is only paid once per policy period. We also offer optional Booster Care benefit of up to $2k per year for dental, physio & behavioural conditions and optional Routine Care (non-insurance benefit)*. Nose-To-Tail Cover is GapOnly® ready, so eligible claims can be paid on the spot and you pay only the gap. Bow Wow Meow customers also have access to myPetPass®, which provides extra pet perks including Live Vet, complimentary 24/7 online vet care, discounted pet prescription meds and more. *Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply. Policies are issued by PetSure (Australia) Pty Ltd. except for those entered into before 14 June 2023 & subsequent renewals, which are issued by the Hollard Insurance Company Pty Ltd. Consider the PDS & TMD before purchasing: bowwowinsurance.com.au
PO Box 1818, 2022, Bondi Junction, Austrália
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Bow wow are always prompt with payments - very happy with the service

Resposta da Bow Wow Meow Pet Insurance
Very simple process, emergency Vet hospital submitted claim on our behalf & money was in my bank account within 48 hours. Only reason we couldn’t use gap only was because it was on a weekend. That would be my only complaint that Bow Wow should have gap only available at all times rather than only as their office hours.

Resposta da Bow Wow Meow Pet Insurance
Thank you for your service. One of the matters took a while to be resolved but very understandable in the current economic climate.

Resposta da Bow Wow Meow Pet Insurance
Very easy to make a claim and it was a speedy process! Will definitely recommend you to other pet owners.

Resposta da Bow Wow Meow Pet Insurance
Bow Wow Meow was very easy to deal with, made the whole process as simple as could be with a very quick turnaround.

Resposta da Bow Wow Meow Pet Insurance
Thanks. It has been reassuring with Bernie's recent issues that we have had prompt service and adequate cover.
Regards Paul.

Resposta da Bow Wow Meow Pet Insurance
I cannot rate Bow Wow Meow high enough; it was stressful enough having my Maltese being in the ICU and going through the whole procedure and for Bow Wow Meow making my claim so easy and smooth, with no questions asked and the claim refund placed in my account in no time at all. Thanks appreciate it.

Resposta da Bow Wow Meow Pet Insurance
Love having all my pets insured with bow wow! Simple and easy when it some time making a claim. Best thing is I don’t need to pay the invoice until I receive the funds which was only too a few days. Also the gap wasn’t much at all. Best service! Thank you 🙏

Resposta da Bow Wow Meow Pet Insurance
I was very happy with my recent transaction with Bow Wow Meow. After a significant surgery, my claim was processed more quickly than I expected and really removed the pressure of the financial burden.

Resposta da Bow Wow Meow Pet Insurance
Hannah was having some gastro issues and I was very worried since she’s just a puppy.
Although the whole thing was very stressful I am so thankful I didn’t have to worry about money nor skip recommended procedures by the vet because of this.
Bow Wow Meow was incredible in answering quickly the questions I had through the phone and it was time to pay, claim was approved in a matter of minutes using Gap Only.
I’m so happy I made the decision of insuring my pup and even more that chose Bow wow meow. I honestly can’t say anything bad about their policy nor their customer service so far.
20 out of 10 ⭐️

Resposta da Bow Wow Meow Pet Insurance
Bow Wow Meow make it so easy!
Mali has bee with them since she was a pup and I have never had any problems in dealing with them over the years... They made it effortless to make claims.

Resposta da Bow Wow Meow Pet Insurance
Excellent service, great staff and easy claims process.

Resposta da Bow Wow Meow Pet Insurance
Really not worth the cost. Better to put your money in a seperate account and save it for any pet expenses, especially if you have a puppy. They dont pay out 100% of your claim. Correspondence is very lax.

Resposta da Bow Wow Meow Pet Insurance
Getting the Bow Wow insurance for my golden retriever is one of the best decision I made. It’s really worth the money. I was able to claim most of his medical expenses when he started getting sick. It’s very easy to claim it, it’s very user friendly. The customer support is also very friendly.

Resposta da Bow Wow Meow Pet Insurance
Prompt and supportive service with updates provided on claim progress. Also like the itemised items that are reimbursed and the amount. Highly recommended.

Resposta da Bow Wow Meow Pet Insurance
Highly recommend Bow Wow Meow pet insurance. So easy to submit claims for assessment, and their support is easily accessible.

Resposta da Bow Wow Meow Pet Insurance
We have had our dogs insured with Bow Wow for over 2 years now. One of our most recent claims took them 4 weeks to process (coincidently the most expensive one we have ever claimed for). When I phoned to check how the claim was going it was discovered that they hadn't checked the documents that the vet had sent hence the delay. We pay a lot of money to insure our dogs and this was disappointing...we eventually got our rebate back.

Resposta da Bow Wow Meow Pet Insurance
My first claim (and hopefully my last) was flawless. Super easy, great turnaround. No complaints. I felt very happy I got pet insurance.

Resposta da Bow Wow Meow Pet Insurance
Quick and easy. Thank you! I actually don’t think it could be easier.

Resposta da Bow Wow Meow Pet Insurance
I am happy with the whole process especially when advised that when an audit was done on our claim you were honest to let us know we were underpaid in our claim and a refund given.

Resposta da Bow Wow Meow Pet Insurance
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