Braceys Motors looked at my Bipper van last week. Customer service was spot on, great communication and talked me through things needed done without trying to sugar coat which I appreciate and don’t t... Ver mais
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Veja o que dizem as avaliações
Absolutely brilliant experience with Braceys Motors! ⭐⭐⭐⭐⭐ From start to finish, the team was professional, friendly, and genuinely helpful. They went above and beyond to make sure everything was... Ver mais
Based on a purchase in 2024. This company are complete frauds. They deceive customers into buying faulty vehicles and carry out bogus inspections to cover up serious issues. When problems arise, they... Ver mais
Went to this garage recently and was really impressed. The place looks clean and well set up, and everyone there was genuinely helpful and easy to talk to. Whether you’re looking to buy a car, sell on... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommend
I had a flat tyre and had to pull over at Braceys Motors, Little Wymondley for help. They couldn’t have been more helpful and kindly put my spare tyre on for me completely free of charge. Such a generous gesture and so appreciated when I was in a difficult situation.
I was also considering buying a new car, and the customer service I received was second to none. Friendly, genuine, helpful and professional without any pressure whatsoever.
I would highly recommend Braceys Motors, not only for their excellent value but for the whole customer experience. It’s so refreshing to come across a business that genuinely cares about its customers. Thank you so much
I am very suspicious that loads of…
I am very suspicious that loads of really positive reviews appear on 3 May all at once, pushing the negative reviews down the list.
They sell cars with faults and take the profit.
Due Dilligence Failure
Bought a 2019 Peugeot 208 in January. It seemed very good value for money but within 4 months, we had to spend out another £1300 including replacing a missing fuse, brakes and discs, 4 new tyres and the cambelt. I have previously been employed as a used-car salesperson so I recognise that if issues don't present, then they won't get fixed. However, I am cross that the cambelt should have been changed BEFORE it was sold to me according to the manufacturer's service schedule. I could kick myself that I didn't check this before we bought it. Unfortunately Braceys didn't check it either and I believe this is very poor practice for a garage that wants to build up a good reputation; after all, aren't they supposed to be the experts? I have taken it up with them personally and they have compensated me with words and no apology. I hope that they and you reading this review, will learn from this and act accordingly. I know I will.
They laugh at you over the phone
There is videos online of the young lad that works for this company laughing at a customer who is trying to aell an audi a6. He us also being sarcastic with the customer.
I would avoid at all costs and sell your car to a firm who is professional.
Trustworthy Local Garage
They had a good selection of cars and were able to advise on what would suit my needs. I was so pleased with the car I was shown and the honest communication that I viewed and bought the car within an hour. Aftercare has been great. Thank you :)
Highly recommend
Highly recommend, very friendly & quickly fixed the repair on my car
I purchases a car from this company…
I purchased a car from this company many months ago, I follow their reviews to see if other customers have experienced the same traumas I have. I’m disappointed to see how even trust pilot are allowing this organisation to con them. All their positive reviews are from the last 36 hours, boosting their rating significantly, covering their negative reviews giving them 4 stars at first glimpse. The comments all seem to follow the same trend also, praising the sellers! POTENTIAL BUYERS READ THE NEGATIVE REVIEWS FIRST. DONT BE FOOLED. This speaks volumes about the company! Trust pilot your potentially putting people at risk by allowing this.

Resposta da Braceysmotors
Braceys Motors looked at my Bipper van…
Braceys Motors looked at my Bipper van last week. Customer service was spot on, great communication and talked me through things needed done without trying to sugar coat which I appreciate and don’t that much these days. All work completed spot on and recommend
Recommend for all car jobs big or small
Great bunch of lads, very helpful, would recommend for all car jobs big or small ⭐️
The one stop shop5️⃣⭐️
Great team, everything you need for a one stop vehicle shop and if they don’t have it they know someone who will! Would definitely recommend 👍🏼
At good experience helpful staff
At good experience helpful staff
Top people
Top people, cant go wrong with these they treat you how you would expect and want to be treated. 10/10 experience.
Great dealership with friendly and…
Great dealership with friendly and helpful staff. The service was smooth and professional, and everything was handled efficiently. Would definitely recommend!
great people.
great people no doubt i was very unsure about what i wanted and needed but after a sit down with these, they for sure gave me what i was looking for. definitely recommend.
Brought my last car from these guys
Brought my last car from these guys, all extremely friendly and helpful. No issues with the car since. Very happy with their services
Very helpful
Very helpful, made every decision easier and was sure to direct me in the best path. Great people recommend a lot
Lovely place to get your car from staff…
Lovely place to get your car from staff are excellent very helpful and honest
So welcoming!
Hi this was great service
Hi this was great service. Really good company I will be using them in the future. So thankful for the help they gave me and advice .
Elliott
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