Brayleys Cars - Brayley Dacia Milton Keynes Avaliações 

205
O TrustScore é 4.5 de um total de 5

4,5

17 Barnsdale Drive, MK4 4DD Westcroft, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, Reino Unido

  • 01908 866200

4,5

Excelente

O TrustScore é 4.5 de um total de 5

205 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(205)

3.133 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nearly 100%

The lady on reception was courteous and helpful.
She asked if it was ok to wash the car, I replied yes fine.
I had to call at 4.15 as I had heard nothing from you. I was told about 20-30 minutes
As I had a lift organised I came up and waited until the car was ready. After going through was what done etc and I paid, she went and found my car and parked it nearer to reception which I really appreciated.
However it was very clear that my car had not been washed.

18 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Dave, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

My MOT was done quickly

My MOT was done quickly, easy booking as well!

11 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Silvia, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Car was exactly as described and well…

Car was exactly as described and well priced. Had good communication throughout and when I went to collect it I was made to feel very welcome. Smiled all the way home in my new car

14 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Miles, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 4 de um total de 5 estrelas

Very good, with one caviat...

Booking, service and showroom experience - would award five stars. However, two phone calls to the service team, before service and before pickup, went unanswered.

6 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Michael, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

Just like to say thank you to Chris for…

Just like to say thank you to Chris for being professional and helpful. Sometimes you return to somewhere because you like the person you are dealing with……Thanks again Chris.

30 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

My first service and MOT with Brayleys

Easy booking process. Was offered a place to park in an otherwise really busy parking area. MOT and Service was completed in 2 hours whilst I waited (had a coffee in Westcroft Centre nearby) Car was cleaned up as well which was a pleasant surprise. This was my first service with them and it went well

28 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Phillip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

A very professional team

A very professional team. A busy place but I've been serviced in good time.

27 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Marian, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 1 de um total de 5 estrelas

Appalling Customer Care

Bought the new Dacia Bigster. 6 months down the line Engine at risk of failure, followed by numerous other warnings or faults and one complete breakdown. 3 months on and 6 courtesy cars still not fixed after numerous attempts backwards and forwards to the dealership. Have had to complain at every stage to attempt to get it sorted. Extremely stressful, mentally draining and time consuming.

21 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review. We are sorry to hear about the issues with your car and will liaise with our aftersales team to ensure the issue is resolved.

Avaliado com 5 de um total de 5 estrelas

Danny was so helpful throughout the…

Danny was so helpful throughout the process and nothing was too much trouble

17 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Lorraine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Everyone was very kind especially Andy…

Everyone was very kind especially Andy who seemed to understand my needs very quickly and was remarkably patient.. thanks Andy

17 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Everyone was polite professional and…

Everyone was polite professional and friendly. But please keep the disabled bay free for disabled people. I rang the night before and was promised it would be free. It wasn’t. It was being used for sold cars due to be picked up. I can’t get my wheelchair out and push it up hill. Fortunately Nick helped me. But that’s not the point. I should be able to park the same as able bodied people. Especially when booked in, but I shouldn’t have to ring up and check. Otherwise 5 stars! Lovely people. I wouldn’t mention it but I was told it’s always used for sold pick ups.

The date of my visit might be off by a day!

3 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Rachel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 4 de um total de 5 estrelas

Second annual service

Slight issue when checking vehicle in for annual service, in that the booking made a few weeks beforehand wasn't showing on the service system, but was accepted for service on the day anyway along with a courtesy vehicle after a very short wait.
Good communication throughout, with total charge as expected, all sorted out within the day as required. See you next year!

9 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi John, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic reception/telephone staff, very professional, helpful and friendly. Work and testing carried out quickly and efficiently. All prices are upfront and clear. Advisory notes are accurate and very helpful in ascertaining when future work will be needed. They are very fair and not greedy like other garages can be.

2 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Amy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

The staff were very friendly

The staff were very friendly, polite, explained everything from start to finish and who ever valets the cars needs a medal.

17 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Derek, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Great salesman Jason Wallace

Great salesman Jason always very helpful
Would recommend anyone I know to visit if looking for a good Renault or dacia car

15 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

HI Lorraine, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Danny was very helpful knowledgeable he…

Danny was very helpful knowledgeable he treated us with respect. He showed us our new car talked us through it and answered all of our questions.

13 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Grahame, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Great all round service.

Great all round service.
Staff very helpful; service completed within timescale and in accordance with our service plan. Reminders received prior to service date and online check in also applied.

6 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Kimbo, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

We picked up a new car at Brayley's on…

We picked up a new car at Brayley's on 2nd March. The whole process from start to finish was excellent. All the staff were very professional , helpful & kind. The whole procedure was enjoyable.

2 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Jacqueline, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

First service

Service was so easy to book on the app and customer service was excellent

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Sonia, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Booked a service recently

Booked a service recently. Booking and the service went well and the service desk reps were especially efficient in dealing with my needs, courteous and experienced. Excellent service throughout.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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