Brayleys Cars - Brayley Honda Bushey Avaliações 

325
•
O TrustScore é 4.5 de um total de 5

4,5

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almos... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers. Car was ready and we were assisted to set up phones and other settings. Us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue. Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Service and MOT carried out on time, pleasant experience, no queuing, no waiting, no hassle. Asked if possible car to be ready by 1pm, was all done by 12.30. Nice wash and vacuum too.

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. também em
  3. Loja de peças automotivas usadas
  4. Oficina de Automóveis
  5. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, Reino Unido

  • 02089503311

4,5

Excelente

O TrustScore é 4.5 de um total de 5

325 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 27% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(325)

3.418 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very quick

Very quick. Excellent feedback. Car wash included in service

20 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Fast and done it perfectly

12 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Service and MOT carried out on time

Service and MOT carried out on time, pleasant experience, no queuing, no waiting, no hassle.
Asked if possible car to be ready by 1pm, was all done by 12.30. Nice wash and vacuum too.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Suzanne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Great staff

Good rapport with staff, repair job finished very quickly & efficiently

14 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Robert, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, completed on time

14 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Pete, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

They collected the car and delivered it…

They collected the car and delivered it back for its service and MOT, informed me of what might need to be done and the cost, I could then make an informed decision! Service excellent as always!

13 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 3 de um total de 5 estrelas

I came in for mot at 8-45 and didn’t…

I came in for mot at 8-45 and didn’t get my car back until 1pm I think a booking system with definite times so you can work out your own schedule.

12 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Dear Gary,

Thank you for taking the time to share your feedback following your recent visit for an MOT.

I am sorry to hear that your appointment took longer than expected and that the turnaround time impacted your schedule.

While MOT slots give us a dedicated time to receive the vehicle into our workshop, testing and necessary administrative checks can occasionally take a little longer during peak operational periods. However, I completely understand your point regarding clearer scheduling and will review our booking processes with the team to see how we can improve our efficiency and communication.

Thank you again for bringing this to our attention, as it helps us to improve our service. We hope to welcome you back in the future for a smoother experience.

Kind regards,
David Cook
Head of Business Brayley Honda

Avaliado com 5 de um total de 5 estrelas

Honda Bushey Heath 5 * experience

Excellent experience easy and fast Catarina was fantastic helpful, professional and just a lovely person and a real credit to your business

30 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Friendly staff and quick and efficient…

Friendly staff and quick and efficient service

8 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Barry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Consistently outstanding service!

The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almost certainly from a pothole - which saw the tyre replaced with a fresh Michelin. Furthermore, the dealer even washed & vacuumed my car! Thus, the 5 stars are well deserved. Furthermore, I am most grateful to Lee Emmett for the service/MOT and Andy Parkes, who checked the suspension in August following a pothole strike. Review from David

8 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Elisabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I was happy with their service

I was happy with their service, from booking for annual service and MOT .
I was informed about the extra work that was neededand the cost of it.

5 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Neena, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Quick resolution of issue

Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue.

Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do the repair straight away. All done in an hour. May have had job fixed bit cheaper elsewhere, but immediate efficient resolution made me go with Brayleys.

2 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Lloyd, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 4 de um total de 5 estrelas

Helpful and friendly

Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers.
Car was ready and we were assisted to set up phones and other settings.
Using online documents could be awkward at times but Brayleys are obviously used to older customers who need more assistance!!
Personal service can never be replaced by AI answering calls! Well done Brayleys for not capitulating to this trend!

29 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Carrie, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

Bushey staff the best in the Brayley…

Bushey staff the best in the Brayley group!!

26 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Joseph, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Service carried out while I waited

Service carried out while I waited. Comfortable seating area with tea and coffee available. As promised took about an hour and a half. Interesting health check video e-mailed to me afterwards.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Easy booking very friendly greeting…

Easy booking very friendly greeting from customer service member informed on what was going to happen while the vehicle was with Honda, service and MOT carried out on time with regular updates on progress and when vehicle would be ready for collection,
Whole service excellent from booking process to collection

24 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Alfie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

As a loyal Honda driver for 35…

As a loyal Honda driver for 35 years—with 3 CR-Vs currently in our family—I’ve used Crown Honda Bushey for a long time. Over the last two to three years, I noticed a decline in the extra customer perks that kept us coming back, like complimentary car washes and MOT service discounts. It honestly had me considering switching garages or changing brands altogether.
However, my visit two days ago was a complete turnaround. I raised these points with the team, and they listened! My car received a great wash after its MOT, and I was thrilled to learn they are starting to bring back customer perks from September. The service was quick and smooth because I know the staff so well—huge thanks to Michael, Lee, and Christina for being so friendly and helpful.
This positive shift gave me enough confidence that I’m now planning to upgrade to the new CR-V! I really hope they continue bringing back the full MOT discounts and service promotions, as it makes staying with Honda an easy choice. Highly recommended!

22 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Aiad, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient, keep you posted as the service is being done, great staff who have been there for many years.
Highly recommended

21 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Brayleys were helpful as always and I…

Brayleys were helpful as always and I commend Gonçalo Suares for his excellent service and friendly manner.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service. Took my Civic in for first MOT and annual service at 8pm. It was ready just after 1pm. My car was washed and valeted. The service desk staff was amiable, acted promptly and was attentive.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Bobsie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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