Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... Ver mais
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Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... Ver mais
A empresa respondeu
We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... Ver mais
A empresa respondeu
Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due. Booked in for the day & time that suited me best. On arrival, friendly & efficient receptionis... Ver mais
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I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... Ver mais
A empresa respondeu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Great Cambridge Road 660, EN1 3WX, Enfield, England, Reino Unido
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Resposta da Brayleys Cars - Brayley Honda Enfield
Brayleys Honda in Colindale is an absolute disgrace and im sure its the same for each of their other sites too!
Both our key fobs had stopped working due to battery replacement so we went to our local Honda dealership for a supposed technically astute person in their parts department who not only opened up the fob but was unable to diagnose the problem and then informed us that it would cost £85 to reprogram the keys with no availability for more than a week yet a local locksmith diagnosed & fixed the problem in less than ten minutes for £10 not £85.
Brayleys are nothing more than snake oil sales people and theres certainly no after care with this company so look elsewhere for all your Honda needs.
All the staff were very polite and friendly.
I am very satisfied with the service provided by Brayley Honda Enfield as I have been a returning customer since 2016

Resposta da Brayleys Cars - Brayley Honda Enfield
I left my car with professionals, the procedure was explained, I agree have the problem carried out by this department

Resposta da Brayleys Cars - Brayley Honda Enfield
Your reception staff are fantastic. They welcomed us and treated us as special customers. Exceptional customer service - thank you

Resposta da Brayleys Cars - Brayley Honda Enfield
Car collected promply and serviced with care and expertise with full details emailed to me as the service was carried out. Brayleys st albans excellent in every respect.

Resposta da Brayleys Cars - Brayley Honda Enfield
Polite helpful knowledgeable

Resposta da Brayleys Cars - Brayley Honda Enfield
Richard was easy to talk .He explained every thing about the car and answered every question we asked. He explained every thing in an easy polite manner and concentrated on us for the whole of the transaction . This was an easy and relaxing process and would recommend Richard any time

Resposta da Brayleys Cars - Brayley Honda Enfield
Although I find having an MOT on my car an anxious experience, Brayley Honda always has a great welcome and I feel that they are bothered about making me feel at ease when I’m there. In all the years I’ve been going there it’s been the same if I’m there for a car service or buying a new car. I highly recommend giving them a try for buying a vehicle or getting one serviced.

Resposta da Brayleys Cars - Brayley Honda Enfield
I'm really happy with the service I received when I brought my car in for a service and MOT. Jenifer and Jess were both super helpful and made for a great experience at drop off and collection. Top marks!

Resposta da Brayleys Cars - Brayley Honda Enfield
Always had good experience and brilliant friendly staff specially Jennifer always welcoming and always smiling

Resposta da Brayleys Cars - Brayley Honda Enfield
Good customer service the two members of staff at the front desk very helpful and professional. Car serviced in a timely manner , no complaints.

Resposta da Brayleys Cars - Brayley Honda Enfield
Dec 2023 bought 5yr service plan and Hondacare package for £1,200. I sold the car for DVLA enforced and verifiable medical reasons. I hoped that Brayley/Honda might offer a partial prorata refund in these extenuating circumstances where I could no longer use the car.
I was wrong to expect any refund. This, despite the fact that my wife, for whom the car had been bought died in the interim.
Double tragedy for me - big financial win for Brayley/Honda.
The cancellation contractual terms stated are indeed very clear and unforgiving - but I had expected a little sympathy and flexibility. Other manufacturers (eg Nissan) offer a refund less a small admin fee
This rigidity by Brayley/Honda is a great shame - all my previous dealings have been perfect.
WARNING DO NOT BUY THESE PLANS Tragedies and changes can occur in any family. This particular big business allows no leeway. WARNING
Excellent friendly staff.Two receptionist 10/10 and a gold star.Thanks

Resposta da Brayleys Cars - Brayley Honda Enfield
What a great service from Axendis Hagitooulou. He got me a good deal in a lovely car. Happy with his honesty and looking out for my interest, well appreciated Axendis.
Also receptionist Jen is always providing a good service and very friendly.
This is why i have been with them for over 6 years also very reasonable prices.

Resposta da Brayleys Cars - Brayley Honda Enfield
Having recently bought a car from Brayleys Cars we were really impressed with the car and particularly with the Sales Rep Shay Robinson. He was extremely courteous, helpful, knowledgeable and patient and really went extra mile to in deliver a great service during and after the sale.

Resposta da Brayleys Cars - Brayley Honda Enfield
The ladies at the service counter well the service they provided was excellent kept me informed througout the process. Top class 5 star service *****

Resposta da Brayleys Cars - Brayley Honda Enfield
Great friendly service and a fab video explaining what updates the car needed. Thank you so much.

Resposta da Brayleys Cars - Brayley Honda Enfield
The lady who helped me check in my car for a service was very helpful and pleasant. I was informed how long it was likely to take. My car was ready at the exact time that I was told. Faults with my car were pointed out. Overall a very pleasant experience

Resposta da Brayleys Cars - Brayley Honda Enfield
Richard was extremely kind thoughtful and a wonderful experience, 5 Stars ⭐

Resposta da Brayleys Cars - Brayley Honda Enfield
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