Brayleys Cars - Brayley Honda Hendon Avaliações 

271
O TrustScore é 4.5 de um total de 5

4,5

Hyde Estate Road, NW9 6JX London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Hyde Estate Road, NW9 6JX, London, England, Reino Unido

  • 02082004040

4,5

Excelente

O TrustScore é 4.5 de um total de 5

271 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(271)

3.144 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

One of the best car buying experiences ever

One of the best car buying experiences we have ever had, thanks to the excellent, polite and helpful way in which Jason Baum dealt with us.
We would recommend Jason and Brayleys to anyone looking for a new Honda.

4 de março de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent over 14 years

I have used Crown Honda/Brayleys over 14 years they continue to be consistently excellent!

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Bernadette, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Polite and professional

Polite and professional

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Sally, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Straightforward

Friendly, straightforward, and willing to answer questions.

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Joanna, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Car service.

Efficient, friendly and helpful as usual

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Camarie, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Excellent!

All the staff are very friendly and courteous at all times.
Service levels from sales through to service and general customer care are very high.
All in all, a very pleasant and consistent experience!

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Sach, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Very courteous and welcoming service

You reminded me in good time that my car needed its annual service. The making of the appointment was very easy. Robin was very helpful.
Hardik was excellent on arrival for the service. He explained some parts of the service to me. He was courteous and helpful. He was reassuring and kept me posted during the day with what was required.
He was also patient and helpful when I came to collect my car.

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi CK, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Exemplary service.

I was dealt with promptly. Staff were polite and helpful. Car was beautifully cleaned inside and out when I collected it.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Lorna, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Have been a regular customer at Honda…

Have been a regular customer at Honda Colindale for many years and the level of service is outstanding. All staff are always polite and welcoming. Will continue to use this branch for as long as I have my car!

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Michelle, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Service and MOT done

Service and MOT done. All explained well. Did not feel ripped off.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Helen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff!!!high quality of service👍👍👍

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Verly, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 4 de um total de 5 estrelas

Staff are welcoming and polite upon…

Staff are welcoming and polite upon arrival. I bring the car for MOT and it was done under two hours. I am happy that my car is passed.
The only reason not to give 5 stars is the fact that after mot test they don't mention or recommend that there is something needs attention with the car.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Joeleo, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

Problem sorted

Good service. Problem solved

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Herm, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish. Young lady at reception very polite and helpful couldn’t do enough. Chap at the service desk was also very friendly and very helpful 5 star and informative dealt with everything right up to finding me and handing me my paper work and keys. Added bonus was getting my car valeted. Can’t speak highly enough of the whole process.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Chris, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Very courteous customer service and no…

Very courteous customer service and no pressure to additional work suggested.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Max, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Efficient and professional

Efficient and professional - couldn't ask for more.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Nikodem, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

1st service and software update

Dropped car off for 1st service and software update. Car was ready for pick-up by lunchtime. The whole process was painless and all team members we interacted with were friendly and courteous, as always.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Gbemi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

This is an unsolicited review

This is an unsolicited review. I recently purchased a new 'used' car from Brayleys, Hendon. Philip, the sale representative was extremely helpful throughout the process, going the extra mile (quite literally!) to ensure that the documentation was in order and that we had everything needed to move forward with the new vehicle. At no point did we feel pressured or receive any sort of hard sell. The process seemed genuine and friendly throughout. Credit where it is due! Please send on my thanks.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Hendon

Resposta da Brayleys Cars - Brayley Honda Hendon

Hi Danny, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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