Brayleys Cars - Brayley Honda Romford Avaliações 

568
O TrustScore é 4.5 de um total de 5

4,6

Gallows Corner, RM3 0BX Romford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have always received good service from Brayley Honda and would recommend this main dealer, which currently looks after my 27 year old Honda Accord V6 Coupe. A 100% MoT pass rate since 1999. It has n... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a second hand bike from another garage and brought it in without having to wait for a slot in a fortnight to get checked over, serviced and some bits fitted, shown how to adjust chain an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic experience buying a Honda NC750X from Brayleys, Jason being one of the easiest salespeople I've ever dealt with. Quick and responsive over emails, agreed a reasonable trade in price on the b... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... Ver mais


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

568 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(568)

3.119 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Experienced staff

Experienced staff. Helpful staff. Knowledgeable staff

4 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Derek, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Was made to feel welcomed and had a…

Was made to feel welcomed and had a very pleasant talk with Jason. He made the whole experience effortlessly and answered all questions with ease and so knowledgeable. Even when it comes to pick up day we was early by a little bit and the bike was still already and prepared to go. We had a coffee and a quick chat while the paperwork was all being finished, we would happily go back in the future.

25 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 3 de um total de 5 estrelas

Going through the motions

No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing.

Was expecting a call to discuss what was needed (if anything) but only received a short video with some mumbled recommendations.

Hire car was fine but still adds to the cost.

Seems it’s going to become a Hyundai and a Honda garage as the show room is being split.

Having bought many Honda cars from the site one didn’t feel like a valued customer.

27 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

3rd car and still excellent service

Your Staff member Jamie was a star no question was to big or small alway happy to help went above and beyond to accommodate me to the best of his ability have been a customer for many years now thank you alot me and the kids are very happy with the new car

24 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

I have been a customer for 10 years…

I have been a customer for 10 years with my current car and I appreciate the continuity of the staff over a long time, I am always glad to see the same trustworthy faces when coming into the shop. They are always helpful and polite.

24 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

My issues were resolved as expected and…

My issues were resolved as expected and was kept informed throughout the process

24 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Mukesh, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Great buying experience

Great buying experience, easy part ex. Many thanks to Jason for his help

23 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Matt, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

All checks were done professionally

All checks were done professionally. Staff very polite and helpful.

22 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Maria, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Exellent service

Been dealing with Andy Lobo for over 10 years always gives exelent service. Only downside is trying to get through to the Romford office almost impossible, when phone answered by another brance get interrigated as to why I want to speak to Andy most annoying.

21 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Douglas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I was very happy with the service…

I was very happy with the service provided by Lisa ans Andy service staff excellent staff a five star service thank you mike McCarthy

21 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Mike, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Made to feel welcome & the work to be…

Made to feel welcome & the work to be done was explained to me.

However, this being said I was very disappointed that the car was not washed when I picked it up.

1 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

A very positive introduction to Honda.

Prompt service with a very friendly member of staff, who explained every aspect of the work required.

1 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Paul, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 4 de um total de 5 estrelas

My AC was fixed under warranty after…

My AC was fixed under warranty after initially being told it would be £1300

26 de junho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

The Honda HRV

I picked my car few days ago.
So far I am pleased with the performance of the car. The entire process was fantastic. My salesperson, Demitri was incredibly helpful, answered all my questions, and I never felt pressured to make a decision. The only minor critique is that the middle of the passenger seat at the back is smaller than expected, but overall, I love the car

29 de junho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Sururat, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Car service was done swiftly and…

Car service was done swiftly and efficiently. I cycled on the hottest day of the year and the young receptionist got me a cold water as it was very warm. Little touches…..

24 de junho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Ron, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

We bought a Honda HRV from Brayleys…

We bought a Honda HRV from Brayleys Romford on 2nd May which was a lovely car to look at and to drive . Had a few issues with the car at the start & Brayleys sorted out & provided a courtesy car whilst car was being repaired.
All thru our first contact with Brayleys from perusing cars to eventually buying one our sales advisor Reece Cooper was a credit to Brayleys . Helpful , informative & always on hand or the end of a phone to give us advice....really appreciated his help.

2 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Great service with no hard sell.

Purchased an approved used Honda Jazz May2026. The experience was excellent in every way. Saima was just a really lovely person to deal with. No hard sell. Jose the Manager went out of his way to find the perfect car for me. Highly recommend this team to anyone looking to purchase a Honda Car.
5 Gold stars for Saima.

20 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Alexander, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very pleased customer

As always, I had a good experience at Brayleys Romford. The salesman, Demetrios, was particularly helpful and knowledgeable. I would not hesitate to recommend him or Brayleys to anyone wanting to buy a Honda car.

20 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very welcome

Very welcome

19 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Kalid, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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