I have always received good service from Brayley Honda and would recommend this main dealer, which currently looks after my 27 year old Honda Accord V6 Coupe. A 100% MoT pass rate since 1999. It has n... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought a second hand bike from another garage and brought it in without having to wait for a slot in a fortnight to get checked over, serviced and some bits fitted, shown how to adjust chain an... Ver mais
A empresa respondeu
Fantastic experience buying a Honda NC750X from Brayleys, Jason being one of the easiest salespeople I've ever dealt with. Quick and responsive over emails, agreed a reasonable trade in price on the b... Ver mais
A empresa respondeu
No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... Ver mais
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Gallows Corner, RM3 0BX, Romford, Reino Unido
- 01708 334950
4,6
Excelente
568 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First rate service!
What went well:
1. Lisa - well organised as usual. Kept me informed, answers all questions clearly, good humour despite being under pressure!
2. Good service, trustworthy advice, no hard sell.
What didn't go so well:
1. Traffic chaos around Brayley's site - not their fault of course - blame Gallows Corner remodelling! Choose carefully time of visit.
2. Car delivered by 8.15am, as requested. Didn't enter workshop until 3pm. Couldn't collect until after 5pm. Hence, caught in awful traffic. Why the delay?
Nonetheless, I trust these guys with my vehicle. Wouldn't go anywhere else.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Sam, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Very efficient and great staff
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Anthony, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience today with saima
Great experience today with saima. Very helpful and not at all pushy. Made a stressful process easy and relaxed
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Abbey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Went the extra mile to get the service…
Went the extra mile to get the service done quickly while I waited. Staff recognised me and said hello. Esp. Lisa & Dimitri.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
They make the experience so easy and no…
They make the experience so easy and no stress
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Last minute help
Quick response from team for the help required to get the car back on the road
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Christopher, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Just purchased a Honda Civic from Brayleys
Just purchased a Honda Civic from the Romford Branch of Brayleys.
The Sales Executive Demetrios was very professional and friendly and we found his service first class. I am very happy with the vehicle and would certainly recommend the car and the dealership.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent Service As Usual
Thank you Lisa and team for enabling the experience of having my car serviced a seamless and stress free one, from booking in, to the regular text updates while I was in the waiting room and the video report of the health check all was fine.
Thank you and keep up the good work.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Toye, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Pleasant helpful and knowledgeable…
Pleasant helpful and knowledgeable staff, saw Andy this time. TV to watch and coffee to drink.
All good.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi William, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service and MOT completed in good time
Service and MOT completed in good time. Full resume of service and condition of car given which is useful .
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The service personnel on the desk were…
The service personnel on the desk were courteous, helpful and informative as always. The service and MoT were performed performed perfectly well. The video report from the service operative was very clear.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi John, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent buying experience!
Excellent buying experience!
Bought a 2025 NT1100 DCTES from Brayleys Honda Romford with the Adventure pack etc. and exchanged my trusty 2023 NT1100DCT Adventure pack as part of the deal. I recieved a great price for my bike and the 2025 was competitively priced too and in absolutely mint condition. It was delivered to me in Leicestershire absolutely as described and I found Viktor and Helder to be highly professional and extremely helpful. A seamless transaction as you would expect from Honda. Thanks lads...roll on spring!
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Errol, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Recent service January 2026
I experienced no long delay in booking. Such friendly staff. Knowledgeable and so very helpful from booking until completion of service
Thank you so much
I would also like to mention the lovely Jessica who not only brought my car to the door but also changed the display on dash which I was unable to do. Lovely person. Thank you again
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Elaine, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone at Brayleys Cars Honda Romford…
Everyone at Brayleys Cars Honda Romford are so helpful, reliable and professional. I have always used Brayleys for servicing my Honda's and that has been over many years. They really are simply the best and I cannot praise them enough for the service they supply.Many many thanks to you all.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Dorreen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Being listened to
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Olawunmi, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Very helpful in every way
Very helpful in every way. Quick efficient and good waiting area. All very clean and well organised
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Maggie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service
Excellent service
Been a Honda customer since 2014, and the service has always been excellent and reliable, every time.
Very satisfied customer
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Ade, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Professional service with constant…
Professional service with constant updates on progress
Friendly and informative
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Mrs Gardner, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Prompt service
Prompt service, kept informed during service.friendly helpful staff
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Romford
Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.