recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Ver mais
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Veja o que dizem as avaliações
The team at the car dealership was fantastic. They were genuinely friendly from the moment I walked in and took the time to give very clear, transparent explanations about the vehicles and the buying... Ver mais
Customer service is excellent; they explain thoroughly what is done. Great service, quick and professional. My car was ready on time and runs perfectly. Highly recommend!
A empresa respondeu
Great customer service Called to discuss problems with car and then emailed the things that needed doing alongside costs of each item Called again when completed and went through paperwork when car... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Victoria Road, Ruislip, HA4 0LJ, London, England, Reino Unido
- 020 8845 3551
4,5
Excelente
678 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Polite, helpful customer service and car washed and ready to collect early afternoon
18 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Simon, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Resposta da Brayleys Cars - Brayley Honda Ruislip
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
excellent customer care
The fact that everything proceeds as expected, no surprises so don't need to worry about anything
11 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Miriam, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Stephen and Didpak rescued me
Stephen and Didpak rescued me. This is a fantastic place to bring your car. I’m coming back here.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Antionia, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Always a good service
I received a great service as always, thank you very much👍
4 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Carol, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service was fine
Service was fine, nothing exceptional or outstanding
4 de setembro de 2025
Avaliação não solicitada
Excellent delearship
Excellent delearship, The communication was and the service I received was excellent. Highly recommended.
The Sales executive katija was very helpful throughout the process.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Fitted me in for MOT service and a…
Fitted me in for MOT service and a recall without fuss
I was persuaded to sign up for a service plan which would cover this year and next year. It didn’t so I’m a bit disappointed
Dipak was a great guy at the service desk, a real gentleman
3 de setembro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Nigel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service as always from the…
Excellent service as always from the service department especially Dipak Lakhani at South Ruislip.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Raksha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very friendly and quick to be seen
Very friendly and quick to be seen. My phone was not working on the day (I did not realise) so when I did not respond to the email after dropping off my car (didn't think to check) someone was sent to my house to let me know that I needed to phone them back regarding my MOT/Service. Very kind and efficient service.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Tina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service again from Brayleys…
Great service again from Brayleys Ruislip! Very grateful to Dipak for fitting me in at such short notice (for some reason my appointment dropped off their system)
13 de agosto de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Polite and friendly staff
Polite and friendly staff, good communication.
11 de agosto de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Mike, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Dipak was very helpful
Dipak was very helpful. Made sure I was comfortable and found a space for me to work while I waited for my car.
There was coffee and water air con and find this dealer reliable and good value for money, they also recommended service items which were due for the car.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Gareth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very fast check in and fast collection…
Very fast check in and fast collection process. No need for any repairs or spares so cannot comment on the work.
29 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Jitendra, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
As usual Mr Andy Parkes performance…
As usual Mr Andy Parkes performance excellent. He is courteous and a great listener.
29 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Thean, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Adjustment to breaking system
The necessary work was carried out in super quick time. The waiting area offered a good selection of coffee and TV and the car was returned in a clean and tidy state. What more could one wish for ?
I.Back (Buckinghamshire)
21 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Collected my new HRV today
Collected my new HRV today. Great service again. Bought my first Honda 2 years ago, love it its a fab car, so I traded for a newer one. The process was smooth. Best of all a very kind warm and open and honest customer service team. Special thanks too Angela..who went above and beyond, an amazing professional yet friendly customer service Thank you.
18 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I am very satisfied with the annual…
I am very satisfied with the annual service carried out on my car. I was informed of the necessary repairs ( outside of the service), needed to be carried out.
The only disappointment is that the cost I felt it was a bit on the expensive side.
17 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Robin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Top marks to Dipak
Top marks to Dipak, who received me at 7.30. Whilst he was opening and shifting cars waiting to opening. I offered him a cigarette, shame he doesn't smoke.
Then his boss shouted D!! and he was gone to do his duties. Brayleys as ever the bestest.
15 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Dipakl, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Staff are reliable and did what they…
Staff are reliable and did what they said they would do at the agreed time
3 de julho de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Honda Ruislip
Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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