Excellent service. My only issue is, if the technician changes the driver assist settings, please put them back to how they were. Auto hold was off when i collected my car, i didnt realise and nearly... Ver mais
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Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
A empresa respondeu
Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the vide... Ver mais
A empresa respondeu
Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4. Excellent service throughout.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Luton Road, AL5 2UA, Harpenden, Reino Unido
- 01582 464100
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Respondeu a 31% das avaliações negativas
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friendly and helpful staff

Resposta da Brayleys Cars - Brayley Kia Harpenden
Service from Brayley Kia Harpenden
Very good service as always. Great experience.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Excellent service from the Sales department
Went to showroom to upgrade our car and was met by a professional sales person who took the time to listen to our requirements and answer any questions we had. We went through different options to purchase and ended up buying an ex-demo car. Very pleased with the car and purchasing experience and would more than likely go back when we change our other car.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Straight forward MOT
Straight forward MOT. Staff efficient and courteous as always. Comfortable waiting area

Resposta da Brayleys Cars - Brayley Kia Harpenden
Always a warm welcome at Brayleys
Always a warm welcome at Brayleys, professional friendly staff

Resposta da Brayleys Cars - Brayley Kia Harpenden
Great service with home pickup/delivery
For annual service and MOT, I booked a pickup from and delivery back to home. This went smoothly, with friendly staff member picking up car. Communication with service department was good and they fixed a rubbing noise in back wheel that I had mentioned (a stick was caught and needed wheel removed to get it out). Car nicely valeted afterwards. Payment was easy via an email link they sent. Will use again.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Buying a car
The sales executive was very helpful and took us patiently through everything we needed to do. The whole transaction went very smoothly and quickly thanks to his guidance.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Positive experience at Kia Harpenden
Maurice was very helpful throughout and made the whole experience as stress-free as possible for us.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Professional services
Professional services, kept me informed, car returned washed and hoovered

Resposta da Brayleys Cars - Brayley Kia Harpenden
Very friendly and efficient service.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Purchased a nearly new Kia Sportage…
Purchased a nearly new Kia Sportage ,which I had seen on Brayley's website.
Upon arrival at the showroom ,I was met with Jonathan ,the sales executive who dealt with my purchase.
He was just as pleasant and efficient as he had been during my phone communications and the transaction was conducted in a calm and non-hurried way.
I was impressed and particularly so,with my vehicle and its presentation,which lived up to my expectations.
Thankyou to Jonathan and all at Brayleys.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Kia service Harpenden
I waited a few hours while the service was carried out and was able to work through the WiFi and the free coffee was good

Resposta da Brayleys Cars - Brayley Kia Harpenden
Just a straight forward service…
Just a straight forward hand car keys over, grab a coffee from the wait area, then cross the road to catch a bus 4 miles to a Wetherspoons for a full English, bus back, car ready and cleaned, quick hand over and home. No big deal.

Resposta da Brayleys Cars - Brayley Kia Harpenden
New car for an older driver
Helpful, clear guidance on the car’s features enabling me to drive away confidently. It’s 12 years since I had a new car and so many new features are available.

Resposta da Brayleys Cars - Brayley Kia Harpenden
A good
A good, courteous service provided.
After the service and MOT were completed, my car was cleaned inside and out, which was an added bonus and was very much appreciated.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Efficient, Friendly and Trusted
Polite, considerate, efficient, friendly service. My car was serviced and had its first MOT.
All done very efficiently. As I couldn’t wait this time, my car was collected from my home and returned looking absolutely brand new!

Resposta da Brayleys Cars - Brayley Kia Harpenden
Excellent customer service as always…
Excellent customer service as always but only thing I didn’t know about was they charge for collection and delivery your vehicle for annual service. When I booked my car for service I chose that service because it was convenient for me but I didn’t know that you have to pay for service because nobody mention it to me.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Amazing deal and service

Resposta da Brayleys Cars - Brayley Kia Harpenden
Great service and lovely staff as always
Great service and lovely staff as always

Resposta da Brayleys Cars - Brayley Kia Harpenden
Efficient Service
Friendly and helpful staff. I was seen very quickly and the service was completed in the timeframe I was told.

Resposta da Brayleys Cars - Brayley Kia Harpenden
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