I was given a quick appointment. The car was repaired and ready for collection at the requested time. Good communications and helpful staff on the service reception desk. Would have preferred to spea... Ver mais
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Veja o que dizem as avaliações
Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... Ver mais
A empresa respondeu
Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... Ver mais
We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Saint Mary's Way, OL1 1NW, Oldham, England, Reino Unido
- 01614783037
4,6
Excelente
246 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service as usual from Brayleys (formerly Westway Nissan ) in Oldham.
Thoroughly recommend Brayleys for their customer care when carrying out routine maintenance and MOT on our Nissan Juke. Work completed promptly, good communication, courteous reception staff, and car ready for collection at agreed time. All jobs carried out satisfactorily, and car cleaned inside and out! Thanks
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
great service
hello,
Abbie, was very helpful and made the process very easy
Thank you
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Rich, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Abbie was my first contact point at the…
Abbie was my first contact point at the dealership and she was totally professional and helpful in my requirements for my car. Will use again. Keep smiling Abbie.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi William, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Abbie. We look forward to continuing to welcome you into the dealership for many more years.
Everything done as described
Everything done as described, no holdups,no drama,just a great reliable service.
Many thanks.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Steve, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient, friendly service.
Zane was very friendly, down to earth, and not too 'salesie'. He was very informative and managed to get us a deal we were happy with.
We were kept in touch with throughout the process, before and after the sale.
All was delt with quickly and efficiently.
The only thing that wasn't great wasn't Zane's, or the garages fault. The finance company closed early on the day of our arranged pick up without telling them so we had to wait a few more days.
I could perhaps have done with a slightly more thorough handover, to explain things like the difference between the D and B gears, for example, but Zane did say I could ring with any questions.
Thanks.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Tanya, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Fab service
Excellent service, Mo listened to what we wanted and went above and beyond to make sure we were happy with our choices, even remembered my birthday. Couldn’t recommend this branch enough.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Matt, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mohammed went above and beyond to help…
Mohammed went above and beyond to help me find a replacement car, always keeping me up to date and delivered the car.
Great experience.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Phoebe, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Mohammed. We look forward to continuing to welcome you into the dealership for many more years.
10/10 Simeon has been absolutely…
10/10 Simeon has been absolutely amazing!! Got my new car tonight in mint condition. Didn’t feel pushed into anything. Felt like I was listened too. Catered for mine & my family needs!! Fantastic job!! Can’t recommend them enough. I live in Scotland right up the top & was no issue having the car delivered and to me. Thank you very much & Merry Christmas to you all & Happy New year!!
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Irina, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Simeon. We look forward to continuing to welcome you into the dealership for many more years.
Made the process easy
Made the process easy. Could of explained more about features on the car
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Simon, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Fantastic customer service
Fantastic customer service. Kind knowledgeable staff made to feel very welcome. Whole process was quick and easy and well informed along the way.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service
Excellent service, my cars service and work ran over schedule, so they went over and above finding me a courtesy car, as I drive for work. Reasonable price and my car cam back nice and shiny . Thankyou .
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Diane, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great experience
Zayne was courteous, helpful and friendly. He worked hard to get me a deal I was happy with and explained everything each step of the way.
30 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Frank, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Waheed, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
CON- CHARGED £300 FOR AN SD CARD…
CON- CHARGED £300 FOR AN SD CARD UPDATE. WOULDNT DO ANYTHING TO THE CAR FOR THE FIRST INITIAL HOURS DIAGNOSTIC FEE AND DEMANDED £300 INSTEAD. ASKED FOR IT TO BE DOCUMENTED WHY THEY FEEL 1 HOUR ISNT SUFFICIENT, NOT SUPPLIED. ASKED FOR SOFTWARE VERSIONS PRE AND POST UPDATE, NOT SUPPLIED.
2 de dezembro de 2024
Avaliação não solicitada
Great professional service at Nissan Oldham
Pawel at Nissan Oldham was very professional, pleasant and friendly.
He listened to me and tried his best to meet my requirements. He explained all the financial aspects and the processes involved.He was so detailed I didn’t need to ask many questions.
He managed to match my expectations
With affordability His customer care was excellent and made all aspects of the sale seamless.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Pawel. We look forward to continuing to welcome you into the dealership for many more years.
Fabulous service from start to finish
Fabulous service from start to finish, Paul was extremely good and is a credit to the place
30 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kept me informed of progress
Kept me informed of progress
Friendly professional service
25 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Michael, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great customer service
20 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Gary, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Ongoing costs and frustration
Had a service 6 weeks ago and paid almost 400 quid for it. Within a day or two, key fob lost battery and after replacing battery, it deprogrammed from the vehicle. Took it back to Nissan who checked and said keys were fine. Wouldnt work again. Had to book it in for maintenance which cost me 150 quid. Now told change of key needed which was another 350. Couldn’t believe keys weren’t checked as part of the service. Now have to book it in again for key replacement. Also drove away from showroom and all tyres now flashing low pressure after being checked in the maintenance check hours before.
15 de novembro de 2024
Avaliação não solicitada
Excellent, prompt and thorough service again.
Another first class service from Brayley’s. Took car in for a replacement part,and the job was done in 30 mins, and a winter brake and tyre check done. Video of winter safety check sent to phone. Reassuring and excellent service.
All dealings I have had with Brayley’s so far have been excellent.
Staff as always were very welcoming and helpful. You get the feeling that the staff really enjoy working there, and it shows in the customer service.
12 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Oldham
Hi Mike, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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