Brayleys Cars - Brayley Nissan Stockport Avaliações 

314
•
O TrustScore é 4.5 de um total de 5

4,5

Spring Gardens, SK1 4AA Stockport, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had Darren to help us through the process of buying a used car. He was so helpful, knowledgeable about the car we were interested in buying and very easy to chat to. Nothing was too much trouble f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really good, Chris was excellent from the moment we walked in. As 2 females walking into a male automotive industry we weren't judged as we knew nothing. Chris went out of his way attentive, knowledge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Today's service was fantastic. Car was ready in no time at all. Previously has been booked in for an AM service to not get the car back until late PM. Usually very vague on length of time things will... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

CARL CRABB..........Everything about this car purchase was 1st Class, staff at Brayleys are really professional, courteous & knowledgeable.... Special mention for Mike Kingston he really does make th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. também em
  3. Loja de peças automotivas usadas
  4. Oficina de Automóveis
  5. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Spring Gardens, SK1 4AA, Stockport, Reino Unido

  • 01616370858

4,5

Excelente

O TrustScore é 4.5 de um total de 5

314 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 27% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(314)

3.418 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Efficient and Pmeasant Experience

The Check In was easy. I was told approximately how long my car would be in. Staff pleasant and helpful.

18 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Janet, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

We had Darren to help us through the…

We had Darren to help us through the process of buying a used car. He was so helpful, knowledgeable about the car we were interested in buying and very easy to chat to. Nothing was too much trouble for him.
When we picked up the car it was presented very well and Darren ran through the systems with us until we understood the workings of the car.

16 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Nell, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 1 de um total de 5 estrelas

Lack of confidence

Major Service and safety recall on 2 year old juke. After 3.5 hrs told they had had issues with their implementation of the safety recall and I couldn’t get my car back and that it would probably be ready after the weekend. They were unable to get me a loan car due to some unknown issue with insurance. Garage however did get it fixed just before closing for the night leaving me to pick it up the following day. Picked it up, panels left in foot well and boot disturbed. If my service wasn’t part of my original purchase deal I don’t think I would go back

9 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always efficient and helpful

Always efficient and helpful

6 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Caroline, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Brayley Nissan Stockport

Really good, Chris was excellent from the moment we walked in. As 2 females walking into a male automotive industry we weren't judged as we knew nothing. Chris went out of his way attentive, knowledgeable and not pushy. We had been around all our local sales and different makes we ended up in Stockport not our local that's down to Chris, so thank you.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Fran, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Today's service was fantastic

Today's service was fantastic. Car was ready in no time at all. Previously has been booked in for an AM service to not get the car back until late PM. Usually very vague on length of time things will take (despite knowing there's very little to actually do tbf.) On this occasion reception were extremely helpful and as always, nice & welcoming. I know it's a busy dealership with limited space and everyone must be working really hard. It's appreciated 👍

2 de outubro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I had a very professional and good…

I had a very professional and good experience as Mike was excellent with has assistance and made the process so easy , I would ask for Mike's assistance in the future, very good experience.

28 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I always feel very well looked after at…

I always feel very well looked after at Nissan/Bradley.the staff are lovely. I can only drive an automatic car and I'd forgotten to say so and they didn't have one for me to take.so rather than i come back the manager let me use his car which I was very grateful.they couldn't have done any more for me that day

16 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Janine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 4 de um total de 5 estrelas

Since changing from westway to brayleys…

Since changing from westway to brayleys Nissan ,especially on mot ability, there are significant changes ,and I don't know if its penny pinching, but its something I do not like , pick up and return has stopped?, so I twice had to rearrange my service due to illness, then a curtesy car had not been returned, and when I finally did arrive and book in ,I had to produce insurance and my driving licence, soon as I left the site ,the fuel warning light came on ?,30 miles in the tank , to be told on return it was upto me to fill with fuel ? Was this not mentioned to the previous driver of said vehicle, i corrected her on this ,as i had enquired weeks before about shown payment charges, to be told, no sir motability customers are exempt? From added payments, a drop in standards unfortunately, as before mentioned penny pinching, it is my sixth quasqai on mobility, and maybe my last ?

22 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Stephen, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent experience did not meet the standards you have come to expect, particularly given your long-standing experience with Nissan and Motability.

We understand you have raised a number of concerns regarding the changes since the transition from Westway to Brayleys Nissan, including vehicle collection and return, the courtesy car, fuel level and the information provided regarding charges.

We would welcome the opportunity for the dealership team to discuss these concerns with you directly, look into what happened during your visit and address any points where we could have communicated more clearly.

Please contact the site directly and share your concerns with the team, who will be happy to look into this further with you.

Avaliado com 1 de um total de 5 estrelas

Not great

I took my car in for a scheduled service, with the booking due at 8:55am. I left the car and keys as arranged.

By 5pm, having heard nothing, I decided to call to find out what was happening, only to be told that I had been marked down as a “no show”.

I explained who I had left my key with and, after checking, they were able to locate it. I then asked if the service could be rebooked for early the following morning and specifically requested that someone call me to confirm.

By 10am on Tuesday morning, I still hadn’t received a call, so once again I had to chase things up myself. I was then told they would look at the car that morning. I eventually collected my car, and they did apologise for what had happened.

What I found particularly strange was that at around 4pm on Monday, I received an email thanking me for booking my service for 12:15pm that day. This was after I had supposedly been recorded as a “no show” for my original 8:55am appointment ???

In my opinion, a simple phone call on Monday to clarify what had happened would have avoided the whole situation.

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Straight forward book in

Straight forward book in. Communication was good. I was happy with the service and the price. Good job Brayleys. Thank you to all involved.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Mr Lee, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Visit for major service

Comfortable waiting area and very helpful staff.
Good communication at all times.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Sharon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Recent new car purchase & Handover.

My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic features and more explained, Steve, the sales executive, connected my phone to system and demonstrated the initial profile features.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Ken, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Easy booking and quick service

1 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Kate, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Service call back was great

Service was great , due to time spent at branch, I was completely happy that the work was carried out in 30 minutes. Customer service couldn’t have been any better, very professional

1 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi William, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

A good experience.

The whole process was very efficient. Casey was helpful and professional on reception.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Super fast and helpful service

Super fast and helpful service, well done

27 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Casey Griffiths is a star!

Casey Griffiths made the whole experience at Brayley Nissan excellent! She kept me well informed prior to arriving to collection. Very good!

27 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Stockport

Resposta da Brayleys Cars - Brayley Nissan Stockport

Hi Lain, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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