We have used this garage now for many years ...the staff are very professional and helpful.we would highly recommend Bradley's .we have always found their service excellent
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We have used this garage now for many years ...the staff are very professional and helpful.we would highly recommend Bradley's .we have always found their service excellent
A empresa respondeu
Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Ver mais
A empresa respondeu
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Ver mais
A empresa respondeu
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Ver mais
A empresa respondeu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Orsett Road 72-86, RM17 5EL, Grays, England, Reino Unido
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Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Very friendly staff (and coffee)relaxed atmosphere no pressure Very helpful

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
The welcome was excellent when I arrived. Everything was made very clear about the service and MOT procedure. I was called in the afternoon and informed about the minor issues that needed rectification and given a reasonable price to deal with these matters.
I would like to thank Danielle and Sophie for their service and ALL the staff involved. It is a pleasure to be treated as a valued customer.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin Sperrin was helpful and informative every step of the way especially with the cars features! Would recommend Brayleys Mazda Grays and are loving the new car!

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
All okay apart from trying to make payment. Their card machine was defective which resulted in a 30 minute delay in me leaving the dealership. There did not appear to be any contingency plan for the problem and the onus was on me to find an alternative payment method before I was allowed to leave.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
I had a difficult experience with the finance of my vehicle, both Kevin and Ian couldn’t have done any more for me they are not only great at what they do but they do it on a personal level. Their passion to do the upmost to ensure the customer is happy. I cannot thank them enough. By far the best experience in car dealership I’ve had.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Arrived to hand over my car for its first service. Was seen promptly. I waited on site and was offered a cup of coffee, which I accepted. I was informed when my car was being cleaned, prior to my driving home. The payment was made and paperwork explained. The newly cleaned car ( very good job ) was brought round so I could drive away with ease. Overall a very good experience.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
I cannot recommend this Mazda enough, after having so many problems with the romford one these have been amazing from start to finish, Danielle expecially has been great with communication, helping us to get the problems fixed with our car, highly recommend thank you so much for amazing customer service

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Everything was hassle free from booking my car in , reminding me of my appointment and hospitality while waiting for car to be serviced.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
We had a Mazda CX-60 which unfortunately we bought threw Essex Ford, sadly it was full problems and LITERALLY no one would help us getting it sorted it was making our driving lives a misery until we visited Mazda Brayley Grays where we met with Kevin and Ian, from then on everything changed, our experience here was so different compared to the other company
Kevin literally sat with us for hours going threw everything and resolving our problem by sourcing us a brand new Mazda and exchanging our cx-60 for CX-5 which is a very lovely comfortable and problem free car.
They have done all this for us forfeiting their commission and earning nothing from the transaction.
We really really cannot thank these guys enough.
Every member of staff you speak to there is so Professional, Helpful and polite. Our lives are so much happier now and could write a ten page essay but to sum it up If you are looking to buy a new car please visit these guys
Thanks again
Keith & Carole

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Just bought a new car at Brayley, Grays and would like to thank Kevin and Ian for their help and guidance on this purchase. The process was smooth from start to finish. Second car purchased from Company and would highly recommend them

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
I have been looking for a car for a while now and felt that I was being pushed into something. However Kevin at Brayley's done the opposite. He was helpful,welcoming,approachable and patient. The test drive we went on was a great expirence. The overall expirence from the first phone call to picking up the car was a positive one. I would definitely recommend this firm to others

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Amazing and fantastic experience from start to finish. Very professional and friendly staff. Particularly the one member of staff who served us and went the extra mile! As a new customer, I felt really reassured and relaxed to make the decision to purchase. Following that, I felt everything was taken care of and could just collect my new car with ease and a perfect day.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
The staff at Bradley's Grays are always helpful and diligent. Thank you for looking after my car and it's service. I collected a beautifully valeted car at the end of the day.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
I have received exemplary service for the 12 years I’ve been with the Thurrock dealership. They always go the extra mile. I just experienced yet another rapid purchase process and got a brilliant deal that exceeded my expectation.
Temi

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
From the moment I contacted the sales team, my wife and I were treated like we mattered - that Brayleys cared about us. This was in stark contrast to another car dealer whose dishonesty left us hesitant to consider replacing our car at all.
Kevin gave us his undivided attention, listening to our needs and explaining all our options.
We enjoyed a very pleasant morning concluding the purchase of our car and would thoroughly recommend Kevin, Ian and the team at Brayleys.
Oh and of course I love my Mazda CX-30!

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
An excellent service from first visit to picking up my car. Friendly and helpful staff. Kevin, the salesman, was not pushy and helped me get the car I wanted. The car, the Homura Aka, is a lovely car too.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin top guy and great customer service.
Thanks for the car.

Resposta da Brayleys Cars - Brayley Thurrock Used Car Centre
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