BrewDog Avaliações 

Lovely helpful customer service and a very pleasant experience all round!

I had a damaged can in a pack of four, I contacted Brewdog and got a very quick reply. Amber was Extremely helpful and resolved my issue straight away even on Good Friday.
First class customer care.

J'ai passé une commande le 14 février (Commande #52203), on m'a débité le 16 février et je n'ai toujours rien reçu ! J'ai essayé de les contacter par mail 2 fois mais j'ai juste une réponse automatique ! J'ai essayé de les contacter via Instagram et ils ne répondent pas non plus ! Ne commandé pas sur ce site !!

My server was Sam I could not get the QR code to work so just wanted to let you know he was very polite and helpful and made the whole experience very enjoyable so 5 stars. Will come again because of him.

I ordered some glasses for my brothers birthday and they came in excellent condition and are well packaged to prevent any accidents. Website is really easy to use. Order arrived in a few days after ordering too. Would definitely order from here again.

I contacted customer service via email as I was having an issue placing an order on the website. It was not providing the promotion as advertised. This was promptly fixed by brewdog customer service and free shipping was provided to me.

I would recommended brewdog as I love the beer, bars and food!! Great service was provided!

Bei der Ausverkauf Aktion noch ein Paar Biere bestellt , da 40 % Aktion - 3 Tage späzer Insolvenz - keine Ware -Geld weg - Mail vom Insolvenzverwalter , dass nicht mehr zurück gezahlt wird - man solle seine Ansprüche ab dem 01.05.2026 beim Insolvenzverwalter geltend machen - so geht Insolvenzverschleppung heute

I placed an order on the 19 March and was notified that it was out for delivery. I had two days where I was notified it will be delivered ered and it had not. I send an email to customer service and the reply came back it will be delivered yesterday. Still nothing after 3 consecutive days off waiting. Customer service does not exist.

Commande #52208 passée le 15 février, on est le 25 mars, toujours rien reçu et aucune réponse à mes mails.

There was a quality issue with a can of Punk IPA I purchased, but Amber at Customer Service promptly rectified the issue and provided a replacement in short order.

this is the second time i’ve brought from this website their advent calendar was the perfect gift for my dad as well as some custom beers i had ordered for him the customer support is helpful and gets back to you quickly id happily order from here again and will in the future :)

Ich habe am 14.02.2026 eine Bestellung aufgegeben die bereits bezahlt ist.

Diese Bestellung wurde noch nicht Versand. Auf Mailanfragen wird nicht reagiert.

Had a quality issue which was addressed next day - with replacement arranged same day. Issue was handled by Amber who came across extremely personable and sincere in her communication and took immediate ownership to resolve

Ich habe beim Final Sale zwei Bestellungen getätigt.Eine Bestellung ist angekommen die andere nicht.
Ich habe den Kundenservice angeschrieben habe aber keine Antwort erhalten.

Ordered some beer and spirits online and they arrived within a couple of day of the order including one delivery on a weekend. Ended up being a split delivery which I wasn't aware of but a quick ticket raised and Amber responded back courteously and could see the full order had been delivered in the end. Thank you.

Great beer at very competitive prices, great selection of beer , something for every taste, super fast delivery

The delivery company Yodel never delivered my selection of beers I ordered online and the parcel was returned to BrewDog. I have contacted BrewDog several times and been ignored as I have not been given a refund.

Delivery spot on as usual, bringing me a very great selection of beers.

Further to my previous review and customer service "resolving" my query, unfortunately I cannot improve it as the timeline of events they they claimed happened are not the same as reality, so I don't really have all that much faith in customer service either.

I had a problem with a Yodel delivery, Amber from Customer Services responded promptly and resolved the issue swiftly.