Great customer service
I've had to make some annoying amends to my bookings, but their customer support team, especially Joel N. has been very accommodating and went above and beyond expectations.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've had to make some annoying amends to my bookings, but their customer support team, especially Joel N. has been very accommodating and went above and beyond expectations.
Required a Dry Robe as a present, Lauren at the Megastore, Amex Stadium, could not of helped more.
She was kind patient and nothing was to much trouble. A shining example of perfect customer service. Once again thank you for all your help x
Absolutely amazing stadium...but the staff...is simply inhuman..the blond woman (green/orange high-vis vest) at West upper entrance simply harassed us. My boyfriend was wearing a simple white tshirt with tiniest red flower and for some reason they decided is that's it's to support away team. She grabbed the phone out of our hands and deactivated the tickets, she shouted that we should leave the stadium and we not getting in to the game. We went away towards information point and she started to follow us around screaming that we won't be able to see the match. My boyfriends birthday present was ruined and I was shaking out fear for couples hours after. Not sure how can someone act this way or work in such an environment...one thing for sure I'll never be stepping to this stadium again.
Hi Tony,
Merry Christmas; I felt compelled to send you this email, praising your colleague Duncan for the stadium tour my daughter and I experienced this afternoon at 13:00.
I’ve been on dozens of stadium tours across the UK and continental Europe, and, nothing compares. The quality, integrity, and professionalism of BHFC, boasting its core community and outreach values, are unrivalled.
My daughter, being at Bohunt School Worthing attended the Brentwood match on December 6th, as a school trip. She was hooked. So, buying Xmas presents has been easier than ever with a stadium tour today and replica playing jersey. We are now both members and looking forward to the Stoke match on January 6th, and, the Wolves match on January 22nd.
People are often quick to complain but rarely offer up credit or praise when they’ve experienced excellent service and good value for money.
Duncan is a true credit to BHAFC, especially, working on Xmas Eve and going above and beyond to ensure maximum value to everyone on the tour. He couldn’t do enough for the group and it made, what could have been an ‘OK’ tour, outstanding.
Regards,
Jerry & Sophia x
great experience from the lads at the stadium, looking forward to coming back and seeing you guys again
Stand or fall, Sussex by the sea, 1901 - what a well run outfit! Can not wait to get back in the stadium
Great website, easy to use and always up to date.
Up the Seagulls!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.