BEWARE!!
Beware having ANY need to contact this "company" - it is so like trying to contact a ghost ship that I've had to seriously wonder if they have even gone out of business. I submitted a product query via their own online contact form, making it clear that I did want to buy several of that product. After a fortnight, no answer at all. So I phoned them, only to get an American-voiced generic answerphone recording that doesn't even identify the name of the business you've rung. I left a message requesting a callback, explaining why. After one week, no call received. Tried ringing again, only to get the same answerphone recording which I couldn't see any point in wasting my breath on yet again. So sent them an actual email rather than use their useless online contact form again. After 10 days, no reply received. So today I rang their so-called "Customer Services"(ha ha) number yet again - and guess what I got, yet again....?? So there is NO WAY WHATSOEVER that I'm going to risk placing an order with them, because what if I need to return anything (the prevention of which was the original reason for me taking the trouble to submit a query)? They have obviously either ceased trading, or have such an entirely unprofessional attitude towards their customers that they do not deserve to have any.
UPDATE! - don't know whether this is pure coincidence, but the very next day after posting the above, I did finally receive an email from Britwear with the information that I'd requested (more than one month after raising my initial query with them).
31 de maio de 2022
Avaliação não solicitada