Bought Hozelock hosepipe very fast delivery but arrived damaged asked for replacement pipe no reply
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I purchased some ONRUNNING trainers for my son for his holiday. He played tennis in them only for the mesh of the trainer to scare with a burn type hole clearly a poorly designed shoe. I reached out t... Ver mais
I was quite sceptical about buying from this company as i saw some negative reviews on here, but decided to risk it and pay by paypal. I bought ring doorbell from them at £20 cheaper than everywhere e... Ver mais
1st time using buzz retail so didn’t know what to expect.If you pay via PayPal you cannot track your parcel, they say contact customer service so I did but the msg was trying to send numerous times bu... Ver mais
3,0
Bom
203 avaliações
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Definitely order again
After reading such shockingly bad reviews, I was so frightened once I realised I'd ordered from Buzz Retail. I contacted Michael via email and he reassured me that my order would be with me ASAP. It was with me within 4 days of ordering. Opened the box and everything inside was as it should be. I will definitely be ordering from Buzz Retail again. Thank you for your speedy and great service!
4 de setembro de 2019
Avaliação não solicitada
got exactly what i wanted
got exactly what i wanted. was nicely packed as requested as it was a birthday present. thanks a ton
25 de agosto de 2019
Avaliação não solicitada
A fantastic customer service and most…
A fantastic customer service and most understanding team fully willing to support and assist the customer.I had a product from them and they assisted me with all the support I need to make sure I am happy and confident with its usage.Micheal from customer service team has helped me a lot and reduced my mental stress.Its a fantastic team and retailer.
12 de agosto de 2019
Avaliação não solicitada
VERY FRIENDLY STAFF AND GREAT…
VERY FRIENDLY STAFF AND GREAT COMMUNICATION FROM THE COMPANY. OVERALL 5* EXPERIENCE. THANK YOU
31 de julho de 2019
Avaliação não solicitada
Fantastic customer service
Fantastic customer service, swift responses and speedy solutions. Thanks Again Rod for you assistance today. Katie
24 de julho de 2019
Avaliação não solicitada
Terrific Service
Terrific Service,
Received my order the next day, fully satisfied with the service provided. Thank You.
16 de julho de 2019
Avaliação não solicitada
The customer service is first class
The customer service is first class, very helpful, had precise order updates after placing the order. Would highly recommeded this company.
2 de julho de 2019
Avaliação não solicitada
Ordered on a Monday and received my…
Ordered on a Monday and received my order on Wednesday. great packaging, well communication and speedy delivery. Thank you so much!
26 de junho de 2019
Avaliação não solicitada
Highly recommend
Highly recommend. Quality products that can be found at the leading department stores. Reliable and enjoyable for many ages.
16 de junho de 2019
Avaliação não solicitada
Very good quality
Very good quality, price and service. Ordered a fridge and came damaged. Seller quickly sorted the issue by providing a replacement on a next day delivery service. Email response was also very quick and reliable.
Thanks
4 de junho de 2019
Avaliação não solicitada
A* service
A* service. Ordered a Seagate expansion hard drive and arrived within the 3 working days as guaranteed. Thank You
4 de junho de 2019
Avaliação não solicitada
Very helpfull company
Very helpfull company. First delivery was lost as it was left at my doorstep by the delivery compnay. Buzz quickly responcded and arranged a replacement. Thanks. Will defenitely recommend this company to people i know.
30 de maio de 2019
Avaliação não solicitada
Highly recommended
Highly recommended. Good prices, fast delivery. Great service! Purchased a barbie camper van for my daughter and they love. Delivery was a little late however YODEL were to blame for it.
28 de maio de 2019
Avaliação não solicitada
Great Returns Process
I accidentally ordered the wrong hard drive which my my fault, the hard drive was delivered very fast. I opened up a returns request and a person called George at buzz got the item collect the very next day.
great customer experience!
27 de maio de 2019
Avaliação não solicitada
Dodgy
Bought some lego for my son for what seemed like a steal. Delivery very fast, arrived in boxes branded with a different company though. The company from the box called me later the same day saying the purchase was made with a stolen card (despite me paying with paypal). Something dodgy going on here, definitely avoid.
10 de maio de 2019
Avaliação não solicitada
Order a lawnmower from buzz-retail
Order a lawnmower from buzz-retail, arrived after 3 days. Have to say I normally use a Flymo lawnmower but going forward Bosch is the brand I am going for! works smooth as ice-cream, collects the grass almost perfectly inside its drum and make much less noise than my previous Flymo that stopped working after one year!
3 de maio de 2019
Avaliação não solicitada
Make of this what you will
Make of this what you will.
I placed an order through Buzz-Retail a week ago, so when my order didn't arrive I checked Trustpilot and was very alarmed by two reviews from 2 days ago. With this feedback in mind I raised a concern with PayPal. The retailer got back to me a short time later confirming that my order would arrive today and asking me to close the case I'd raised with Paypal. My order did indeed arrive today and it seems fine. I emailed Buzz-Retail and pointed out the feedback on this site - almost immediately these good reviews were posted.
I summary - my order arrived and seems fine albeit a little late, however the timing of the most recent reviews ...... just a coincidence?
2 de maio de 2019
Avaliação não solicitada
Flymo speedi-mo
Great mower for small garden , cuts really good for a small mower,. And great service from buzz retail.
2 de maio de 2019
Avaliação não solicitada
Very speedy delivery and parcel was…
Very speedy delivery and parcel was well packed. I've had experiences before where parcels have arrived damaged due to the company failing to pack them properly! however this time the parcel was packed perfectly. Thank You
2 de maio de 2019
Avaliação não solicitada
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