Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Ver mais
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Veja o que dizem as avaliações
We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Ver mais
Sold my car through carwow cash came to inspect the car was really nice guy checked did a full inspection then went on test drive all went well money straight to my account would 100 percent recommend... Ver mais
My granddaughter paid this lot £100 to reserve a car via the link received for 24hrs at 11.00hrs on 20th February 2025 payment said successful after putting card details in and verified by the bank. L... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Concessionária de veículos motorizados
- Loja de Automóveis
- Revendedora de carros usados
Escrito pela empresa
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Informações de contato
Reino Unido
- www.bvgautomotive.co.uk
4,5
Excelente
191 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After sale from Ali
Pleased with the service from start to finish kept informed from the sale to collection Ali was very polite and thorough on the day would recommend to others.
30 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi David, thanks for the great feedback. Keeping our customers informed from sale to collection is a top priority, so we're glad you were pleased with the communication and that Ali was polite and thorough on the day!
Sold my Porsche
Sold my Porsche. Ali came to collect it. Good service.
Recommended.
28 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Richard, thank you for the review and the recommendation! We're glad that Ali provided good service when collecting your Porsche.
Kassh came fron BVE automotive
Kassh came fron BVE automotive. An absolute professional in his knowledge of cars. He's the person I'd have inspect any car I'd look at purchasing. He's very meticulous in his work. He's also very pleasant guy that's very good at his job. 5 stars from ne. Thank you kaash and after sales was smooth and quick
25 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Mark, thank you so much for the 5-star review! We completely agree—Kassh's meticulous attention to detail and extensive automotive knowledge make him a huge asset to our team. We're thrilled that he made the inspection process pleasant and that your after-sales experience was smooth and quick!
Ali from aftersales was a great guy…
Ali from aftersales was a great guy really easy sale
24 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Tyler, thanks for the review! We're glad to hear that Ali from after-sales was a great guy and made your sale really easy.
I had a great experience with After…
I had a great experience with After sell team (Tony). The sell went smooth and overall experience as awesome.
23 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Sanjay, thank you for the feedback! We're delighted that you had an awesome overall experience and that Tony ensured everything went smoothly.
Kassh came from BVG automotive
Kassh came from BVG automotive. Great service & transparent from start to finish during the inspection. After sales quick and smooth
23 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Jack, thanks for taking the time to leave a review. We're very happy to hear that Kassh provided transparent service from start to finish and that the after-sales process was quick and smooth for you!
Great after sales by Ali
Great after sales by Ali, would highly recommend!
23 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Mark, thank you for the recommendation! We're thrilled you received great after-sales service from Ali.
Kassh came from bvg Automotive
Kassh came from bvg Automotive. Excellent experience with bvg great customer service and aftersales was quicker than flash really happy with everything
21 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Silviu, thank you for the fantastic feedback! We love hearing that our after-sales process was "quicker than a flash" and that Kassh provided an excellent customer service experience.
Great experience
Great experience, collected my car which had sold. Thank you Ali. Top guy. 😀
21 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Julie, thank you for the kind words! We're so glad you had a great experience and that Ali took top-notch care of your car collection.
Tony was here from after sales team very nice guy. Would recommend
Tony was here from after sales team very
21 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi there, thank you for the recommendation! We're very glad to hear that Tony from our after-sales team took good care of you.
Tony from after sales team came to…
Tony from after sales team came to inspect my car. Friendly, and honest.
19 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Harry, thanks for your feedback! We're pleased to hear that Tony was both friendly and honest during his inspection of your car.
Excellent customer service and…
Excellent customer service and punctual.
Thanks Ali
18 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi there, thank you for the great review! We're glad that Ali was punctual and provided you with excellent customer service.
Never buy a vehicle from these…
Never buy a vehicle from these scammers. I recently purchased a vehicle from them and the car has so many mechanical issues that it clearly should never have been sold in the condition it was. Shortly after the purchase, I discovered multiple faults that made it obvious the vehicle was not properly inspected.
What is even more concerning is that the service documents they provided are questionable as they do not reflect the current condition of the car. This has been proved by the health check and diagnostics I ran on the car after purchase. Given the condition of the vehicle, it should never have passed an MOT in the first place. When I contacted the dealership to resolve the issue and requested a return, they refused to take responsibility or offer a fair solution.
Their refusal to address the situation has left me with no choice but to begin legal proceedings. I strongly advise anyone considering buying a vehicle from this dealership to be extremely cautious. Based on my experience, you risk serious financial and legal trouble. Stay away from them — you will regret it otherwise.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi,
We’re sorry to read your comments.
We are aware of this case and it is already being actively handled by our aftersales team. There has been ongoing communication regarding the concerns raised, and the matter is currently under review in line with our internal processes.
We take any reported issues extremely seriously and always aim to work with customers to reach a fair and reasonable resolution where appropriate.
If you would like to continue the discussion or provide any additional information, please contact our aftersales team directly at aftersales@bvgautomotive.co.uk so we can ensure everything is fully documented and progressed without delay.
Kind regards,
BVG Automotive Team
Ali was great
Ali was great. Smooth sale and very knowledgeable. Great to do business with. Thank you.
17 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Eleri, thank you for the wonderful feedback! We're thrilled to hear that Ali provided a smooth sale and that his automotive knowledge helped make it a great experience. It was an absolute pleasure doing business with you!
Quick and easy sale
The sale with Kassh went exceptionally well. Good communication, decent price and just a generally decent guy to deal with.
17 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Lewis, thanks for the great review! We're very glad to hear that your sale with Kassh went exceptionally well. Providing clear communication and a straightforward, fair experience is exactly what we strive for.
Fair Guys
Kassh was really helpful and a very knowledgeable guy. Found something wrong with the car did not try to rip me off, offered a fair price and I was more than happy to agree. Will du business with him or with BVG any given day.
14 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Anıl, thank you so much for this fantastic review! We highly value honesty and transparency, so it's wonderful to hear that Kassh was helpful, thoroughly explained the issue he found, and offered a fair price. We would be absolutely delighted to do business with you again any day!
Ali was very helpful
Ali was very helpful. Thanks for the effortless transaction. Highly recommend bvg automotive after sales team
13 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Troy, thank you for the high recommendation! We are so pleased to hear that Ali was very helpful and provided you with an effortless transaction. We will be sure to pass your thanks on to him and the rest of the after-sales team!
Excellent
Excellent, really professional service quick payment. Would recommend and would use again.
7 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Robert, thank you so much for the 5-star review! We are delighted to hear you found our service professional and appreciated the quick payment.
An absolute Nightmare
Yesterday i arrived to collect my wife's 2019 Jaguar E-pace from BVG Automotive. I arrived just before 1pm, for which i had an appointment booked. The staff were busy on their phones and not eager to assist, unitl i asked what the problem was. The manager then came out steaming... at this point i thought 'dont go ahead', but i stupidly carried on. I couldn't really test drive the car because of the influx to the local mosque, so after we arrived back at the forecourt, i asked to see proof of the service supposedly done 2 days ago. The salesman informed me that they don't have the receipt for the last service because they recieve all receipt on Fridays and so they will send out to me via email. I thought this was rather strange but again i was bursting with excitement, so i carried on.
We finished the exchange (as i also had my wife's Mini to PX) but as i drove off, the engine management light came on. I called BVG Automotive again to inform them of this and returned to the garage but this time it was blatantly obvious that they didn't care. They tried to convince me to buy other cars 'since we already have the finance' or to leave the car with them for 2 weeks to be fixed. I declined to accept these and asked that they cancel the purchase.
The manager, Rob (if that's his real name) approached me aggressively with two other male workers... he was threatening towards me verbally and otherwise, in fear for my life, i stepped outside the premises and called the police.
Police did arrive but they were more interested in moving me along even before i was able to re-taxed my car.
BVG Automotive still haven't undone the finance but i was able get her Mini back, as i live in Shropshire.
These guys are professional scammers. They all work together, including the people hanging around that look like customers.
6 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hello Patrick Ayemieye - ARTICLE ABOUT THIS SAME MAN:
https://www.dailymail.co.uk/news/article-4114242/amp/Web-developer-38-branded-solicitor-curry-smelling-p-b-foul-mouthed-racist-rant-lawyer-refused-hire-him.html
ANYONE READING THIS PLEASE CHECK THIS ARTICLE ABOUT THIS MAN WITH A HISTORY OF RACIST VIOLENT BEHAVIOUR.
I’m glad you’ve posted this because it gives us the opportunity to explain what actually happened yesterday. Frankly the team is traumatised by the events that unfolded.
In over 15 years working in the motor trade, today was by far the most intimidated and threatened I have ever felt in my workplace, and my colleagues felt the same. It was the first time in my career that someone has come into our place of work making threats about beating staff up, knocking people out and even blowing the place up. We come to work simply to earn a living in a safe environment, and no amount of money is worth the level of abuse and intimidation our team experienced from you yesterday.
You arrived at our dealership at around 1pm and stormed into the showroom visibly frustrated and demanding to see someone immediately. You were already annoyed because you struggled to find parking outside as we are situated near a Mosque, and it gets congested between 1-2pm on Fridays due to Friday Prayers.
A member of staff apologised and politely asked if you could wait while the sales manager was called. Instead, you began swearing and verbally abusing the staff. Other customers in the showroom later said they felt uncomfortable as you were a fairly big man and due to the way you entered and raised your voice. You were shouting "Oii you, come here now" to some of the younger staff, and kept alleging because you are a black man, you're being treated like garbage as some of the staff tried to avoid interacting with you due to being frightened.
Our Sales Manager, Shah, came out to assist and attempted to calm the situation. From the moment he approached you, you rushed him repeatedly saying you did not want to sit down or go through the normal process and simply wanted the keys so you could leave as the car was for your wife and you “didn’t have time”.
Shah explained that we must first inspect the PX and complete paperwork. Upon inspecting your partners Mini Cooper PX, several issues were found with oil leaks and unusual engine noises. Despite this, Shah hesitantly honoured the previously discussed £2,000 valuation after you raised your voice saying you would be “really annoyed” if the offer changed.
Around a mile after leaving, engine light came on, Shah immediately apologised and asked you to return so we could investigate. When you came back we connected the car to our diagnostic machine and a fault relating to the timing chain system appeared.
We explained that the safest option was to keep the vehicle with us to repair the issue, as driving it could cause serious engine damage. We offered for you to take the Mini Cooper temporarily and have the repaired car delivered once fixed.
You refused this option, saying your own mechanic could fix it cheaply. At this point the situation escalated significantly. You began swearing, directing abuse towards staff and making threats about harming people. You were also smoking outside the showroom and when politely asked not to as staff were fasting for Ramadan, you said you did not care.
Due to the aggression and threats being made, we had no option but to contact the police. Officers attended and spent close to an hour calming the situation, explaining the vehicle issue was civil but threatening staff could be a public order offence. You lied and told the police that because you were a black man you felt we could get you arrested somehow, you mentioned the black lives matter and George Floyd movement, which was completely bizarre.
https://www.dailymail.co.uk/news/article-4114242/amp/Web-developer-38-branded-solicitor-curry
READ ABOVE ARTICLE LINK - HISTORY OF RACIST AND VIOLENT BEHAVIOUR.
Tony from after sales team came to…
Tony from after sales team came to collect the car, good professional service, fair review of the car, I would have liked more for it but the issues that where noted where fair and understandable
2 de março de 2026
Avaliação não solicitada
Resposta da BVG Automotive
Hi Luke, thank you for your honest feedback. We always strive to be as fair and transparent as possible during our car appraisals, so we're glad you felt the process was professional and understandable.
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