cadira Avaliações 

67
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a compact bespoke sofa from Cadira. Hadn’t heard of them so took a risk. My contact, Yvonne, was very knowledgeable and helpful and responsive, which I find important and reassuring. My... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are overwhelmed with how helpful Yvonne has been with our enquiry to buy a large dining table. Her knowledge is in stark contrast to staff in high end Central London furniture stores who seem to kn... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautifull TV cabinet of good qualité. Cadira is a família business that listens to its customers, which we really appreciated. The delivery d’au is respected, and we are notified at l’Eastwood 30 min... Ver mais

Avaliado com 5 de um total de 5 estrelas

We purchased the Malia Ceramic dining table in “blaze grey” with frame FO3. Its absolutely beautiful and a stunning colour combo. The craftsmanship is clear and it was delivered and assembled in per... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Contemporary designer sofas and furniture. Specialists in modern luxury furniture and sofas, including corner sofas, dining tables, bedrooms and wardobes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(67)

2 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Looking after customers....

I love the sofa I purchased it is exactly what I wanted. However the order wasn't placed when I discussed it over the phone and so there was a lengthy delay in receiving the sofa and I was thoroughly disappointed with the delivery. The sofa's were bulky and perhaps this should have been discussed prior to delivery. The delivery person stated that unless I signed the damage waiver he would leave the sofa's at the front of my property, I understand that issues arise if property is damaged but surely there is a better approach to this situation. I mentioned this incident to the owner and found him sadly to be quite dismissive.

10 de agosto de 2023
Avaliação não solicitada
logotipo da cadira

Resposta da cadira

Dear Brenda,
Thank you for taking time to do this review.
All details of your made to order sofa were confirmed in June 2023, and delivery took place in early August 2023 well within our normal lead times.
On the day of delivery our team saw that access was very tight. When this happens, they ask our clients to sign a
disclaimer to continue to carry out the delivery, as even with the greatest of care there is a risk to mark walls or door frames. They went out of their way to carry out a successful delivery, even removing one of the doors. There was no extra charge for this and no damage was done to the sofa or your property. Unfortunately you were not happy with being asked to sign the disclaimer. You did not get in touch to discuss any concerns after delivery. You did however mention this in passing at one of the exhibitions several months later, and we stated that this is standard practice and that the delivery team followed standard procedure. I am sorry that you feel that a negative review is warranted in this instance. You did mention however that you were very happy with your sofa, and we are very pleased to hear that.

Avaliado com 5 de um total de 5 estrelas

Beautiful furniture, impeccable customer service, very impressed

We ordered a Dekton table and a sofa from Cadira and we couldn't be happier with the items delivered and the service provided. Justyna was extremely helpful and patient and it was a pleasure dealing with her. There was a delay with the table delivery but Cadira went out of their way to support us and they kept us up to date with everything and throughout the whole process. We were impressed with the customer service we received. Would highly recommend.

6 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought a sofa and a sideboard from…

Bought a sofa and a sideboard from Cadira and couldn’t be more pleased. The quality of the products is second to none and the guys in the store really nice, they took the time to advise me, explain the differences between materials and finishes.
Every single person who comes to my house asks about both pieces and when I got them from, as they are stylish and elegant.
I am particularly happy with the sofa as I was struggling to find a comfortable one, with head support, which wasn’t ugly.
Highly recommend this shop to anyone who wants sophisticated and long lasting furniture.

16 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cadira and particularly Justyna have…

Cadira and particularly Justyna have supported me brilliantly, from my first inquiry to the delivery of the dining table and chairs. She sent out all the fabric, table top and leg colour samples requested to make it easier to make a decision. Once I ordered the delivery came just within the timescale quoted, the delivery people brought all the goods in, unpacked, constructed the table and took away all the waste. I also asked Justyna if I could buy some additional fabric that was used for the dining chairs so I could recover my bar stools and she was able to help obviously at an extra cost. I am so happy, well done Justyna and Cadira

9 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing expensive table

I bought a white Dekton table from Cadira. So upset and disappointed because it shows every little mark such as fingerprints and water marks from a glass etc. which means I'm constantly cleaning it. Justyna advised I use limescale remover wiped off with damp cloth and dried with paper towels. It certainly cleans the table but fingerprints etc are back as soon as someone touches the table. Also when the light is on I can see small fine silvery scratches all over it.
I will have to get rid of the table and buy one like I had before from Go Modern in Kings Road.

30 de dezembro de 2022
Avaliação não solicitada
logotipo da cadira

Resposta da cadira

Dear Denise. Thank you for your review. Dekton is a very popular material and used extensively on work surfaces and tables. It has excellent properties and we have never had this kind of feedback before. Please get in touch to discuss your concerns.

Avaliado com 5 de um total de 5 estrelas

The Dinning Table - Perfect

The Dinning Table completes our new Kitchen and Dinning room extension perfectly. We had spotted the Victoria Dekton table in a show at the NEC Birmingham and talked with Cadira by video call. They could not have been more helpful and saved us a trip to London. Justyna and the delivery team were brilliant. Many Thanks.

12 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS! They delivered my sofa and it arrived with a black mark and a hole, after 4 weeks it finally got repaired. I kindly requested due to the inconvenience, I can please have my delivery cost back since this happened during this process which was admitted by the company, they also informed me that they have realised their packaging needs to be improved which of course does not help me. Throughout the 4 weeks every time I asked for my £120 delivery cost back, it would get ignored and I would get told 'please let us fix this and we will discuss this once complete', of course, once it gets fixed, I then get told they won't be refunding me. I have paid a lot of money for this sofa and don't expect this awful, stressful experience, they don't know anything about customer service, it's all about money with them. Trust me when I say you must AVOID, terrible terrible service. They clearly need the £120 so badly that they can't afford to refund me what I am rightly owed. If a service is not taken out correctly, why should I pay for this? The company who fixed the sofa also agreed I should get my delivery cost back, yet the company refuses.

25 de maio de 2022
Avaliação não solicitada
logotipo da cadira

Resposta da cadira

Dear Carly Fryer, thank you for the time taken to write a review. Your sofa arrived with some damage to the fabric on two corners on one of the chaise longues. The corners on this model are quite prominent and following this issue, we have requested for the packaging to be reinforced. In this instance, we did our best to rectify the problem as quickly as possible. We decided to make complete new covers for those two sections, and we had them produced as a matter of urgency. We were able to get the covers made, delivered and fitted within four weeks, and with a single appointment on a Saturday to minimise any inconvenience. Problems can happen from time to time, and we do our very best to resolve them as quickly as possible. You stated you were happy with the sofa and the new covers, but requested a refund on the delivery charge on the basis that there had been an issue. We took into account all the circumstances, and decided to provide you with a complimentary five year warranty including accidental cover, the cost of which exceeds by far the delivery cost paid.

Avaliado com 5 de um total de 5 estrelas

Dekton dining table…

We bought a Dekton round dining table from Cadira recently. The table looks great in our kitchen diner. It is very easy to care for as it doesn't stain and no mats or tablecloth required.
Cadira staff were very helpful when we went to their store looking for a table and after ordering the follow up service was excellent.

28 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Xenon extendable dining table

We bought a Xenon extendable dining table and Tania chairs at the Christmas Ideal Home Exhibition. These are top quality, well engineered products that I'd suggest will last forever. Excellent customer service, delivery within two days. Highly recommended.

30 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We bought a sofa and it is awful.

We bought a sofa and it is awful.
Do not buy from this firm.
After a few years it has literally fallen apart.
The quality of the sofa build is completely out of context with the price they charge.
Steer clear of this firm........

19 de agosto de 2021
Avaliação não solicitada
logotipo da cadira

Resposta da cadira

Dear Mr Everest,

We can see that your sofa was delivered back in early 2014. Please kindly contact us to let us know what issues you have experienced with the sofa, so that we can look into this for you.

Many thanks

Avaliado com 5 de um total de 5 estrelas

I had been looking for a large dining…

I had been looking for a large dining room table and chairs for months. Nothing was quite right. Happened to stumble across Cadira and made the journey over as it wasn’t local to me but so glad I did.

Chose a Victoria table made in Dekton to our specification and I couldn’t quite make my mind up on the chairs they had in the showroom so they asked me what design I had in mind and they sent over more options and I got exactly what I wanted made up for a very reasonable price.

I would not hesitate to recommend this fantastic family run Company. Their customer service and genuine advice is what many other furniture stores I have visited could take a lesson from.

Thank you Pedro, Yvonne and Justyna. We will be back to order more things for our new house!

20 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Malia ceramic dining table

We purchased the Malia Ceramic dining table in “blaze grey” with frame FO3. Its absolutely beautiful and a stunning colour combo. The craftsmanship is clear and it was delivered and assembled in perfect condition.
We’re thrilled with it. Its even better than we had imagined.
The team at Cadira we’re so helpful with my enquiries and the overall experience was faultless.

12 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stunning furniture, reasonably priced

We discovered Cadira quite by chance and are absolutely thrilled that we did. It’s a gem of a showroom with quality, well designed furniture. We ordered a 10 seater table and sideboard that we were able to design to our own specification. Delivery was made today and the results are stunning. The staff at Cadira were all charming and helpful. Delivery was as promised and the furniture assembled by The Cadira team. If you want beautiful furniture at reasonable prices this is the place to go. Thank you Pedro and all your team.

28 de janeiro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Poor customer service and flexibility.

Poor customer service and flexibility.
Our sofa was delivered broken but we couldn't get any compensation nor fixing proposal.

Not recommended

25 de janeiro de 2020
Avaliação não solicitada
logotipo da cadira

Resposta da cadira

Dear Davide,
You informed us that the duster underneath the sofa was ripped shortly shortly after delivery took place. We immediately arranged for a technician to visit you to replace this. This was carried out successfully. We were not aware of any additional issues. Please do get in touch so that we can address them. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Porcelain dining table and chairs

I ordered a 10 seater dining table and chairs through Cadira at the grand designs.

The table and chairs arrived bang on time but I had to delay delivery which was accommodated without charge.

When the table and chairs were delivered, I was 100% satisfied with the way the delivery was set up in my house by the delivery individuals. The table and chairs are amazing and the quality is excellent! We are really happy with the purchase and well worth every penny.

We are now in the process of purchasing other items from Cadira.

Excellent service throughout the whole process and would highly recommend a Cadira.

Thank you Pedro for all your assistance!
.

13 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

TEAM CADIRA!

We came across this family run furniture company at the Ideal Home Exhibition as we were looking for a dining table but did not have the correct measurements. Notwithstanding this, Team Cadira helped us making suggestions, giving us ideas and, finally, an indicative price which Pedro Fernandez promised to honour/match if we decided to go ahead.

Fast forward to the October, we visited the showroom armed with measurements and what we wanted; Team Cadira did not disappoint advising us and suggestions with our choice. We made our decision but before confirming the order wanted to take a sample of the table top we wanted home and they obliged. The final price was lower than the quote given at Ideal Home Exhibition.

On placing the order, we were told delivery would be in the second week of December which they honoured! We found the staff helpful and knowledgeable. The choice of table tops, sizes etc with the range of dining chairs is very wide.

Very happy with our table and chairs and thoroughly recommend you seek them out at any home improvement/exhibition show or visit their showroom.

Thank you Pedro Fernandez and all at Team Cadira!

The Vaghela

27 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb to deal with. Quality products.

I cannot fault Cadira. From the start in April, when we bought the table at the Ideal Home Exhibition, to delivery in December they were so helpful. Always prompt in replying to emails. We could not decide on chairs at the show but after looking around we could not find any we liked better than Cadira’s. We went to Surbiton in September and chose the material plus extra to cover counter stools. They kept everything from October until our flooring was laid and it arrived on the 19th just in time for Christmas. It looks fabulous.

21 de dezembro de 2019
Avaliação não solicitada

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