Caersarstone was professional and on time very small window with turnover. Seamless seams, Thats why I'm going with them again for my kitchen reno,beautiful choices of Quartz to choose from and afford... Ver mais
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Veja o que dizem as avaliações
I've only received half my order. I have not received any confirmation for the second part of my order shipping. I have emailed customer service and have not received any response. You charge a flat f... Ver mais
I ordered 4 samples and only 3 arrived. Also, the Calcutta thyme looks nothing like it does online. I live in a small town so finding examples of Caesarstone is very challenging.
We went in to see the larger slabs in person and the employee at the front desk was super friendly and helpful
Detalhes da empresa
Escrito pela empresa
Caesarstone is a global leader of premium surfaces, specializing in countertops that create dynamic spaces of inspiration in homes across the globe. Established in 1987, its portfolio of over 100 colors in an assorted array of surfaces combines the company’s innovative technology with its powerful design passion. Spearheading high-quality, sustainable surfaces, Caesarstone delivers functional resilience with timeless beauty, for a vast range of applications, including kitchen countertops, bathroom vanities, and more, for indoor and outdoor spaces. Since it pioneered quartz countertops over thirty years ago, Caesarstone has expanded into porcelain, mineral and natural stone surfaces.
Informações de contato
1401 W Morehead Street , 28208, Charlotte, Estados Unidos
- 877.978.2789
- orders@caesarstoneus.com
- www.caesarstoneus.com
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Great Experience
The samples I ordered were delivered in good condition in a reasonable timeframe.
Samples looked nothing like the quartz
Samples looked nothing like the quartz. Took the samples into my supplier and compared it to both their larger samples and slabs. They were shocked, and double/triple checked to confirm that it was the same color and stone, as they looked nothing like their Caesarstone samples or actual slabs in the warehouse.
Samples
Ordered several samples. Easy to do on line and order arrived very quickly.
quick response on free samples request
quick response, free samples sent by courier, very good customer service
Did not receive the samples
Samples didn't arrive...
We still haven't received the 4 samples that we paid for.
After paying $30 for samples, which should've been available at Home Depot, it's been two weeks and we are still empty-handed.
Caesarstone sent us an email, wanting to know how we were enjoying the samples, which seemed odd, since we never got them. We also have no tracking information from them to see what the holdup is.
I hope when the samples finally get here (if ever) that the product is better than the service...
Easy & fast delivery of samples
Super-fast delivery of samples
Super-fast delivery of samples. I look forward to working with you again.
Quick delivery on my ordered samples
Quick delivery on my ordered samples. Love them!
As yet I have not received any of the…
As yet I have not received any of the samples I ordered. 🙁
I ordered and payed for 4 samples
I ordered and payed for 4 samples, and only received 2.
Caesarstone took my money and ghosted me.
I ordered two quartz countertop samples for delivery. Imagine my surprise when I opened the shipping bag, marked Caesarstone, and it contained a tube of LaRoche-Possay sunscreen.
It would have just been a funny anecdote if Caesarstone had fixed the error, but they ghosted me. I have sent three emails and left two voicemails and three weeks later…they have my $30 and I have no samples.
I’m glad I found out how unprofessional Caesarstone is before I used them for my countertops.
Good quick response
Vert timely and accurate.
Ordered samples
Ordered samples. Ordering process was super efficient and delivery turnaround was fantastic.
La livraison de l'échantillon a été…
La livraison de l'échantillon a été très rapide
Nice size samples and delivered quickly…
Nice size samples and delivered quickly . Product looks very nice
$30 for “free” samples that are very small and thin?
I don’t usually leave reviews, but I ordered 4 “free” samples of Caesar’s tone quartz counters and it clearly stated I’d pay $30 for shipping. So I assumed the free samples were going to be larger and/or heavier given that shipping cost. A 6x9 small envelope arrived with 4 thin 2.5x6 samples. Clearly not worth $30 in shipping. I’ve tried to reach them via email and phone to discuss and am not hearing back.
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