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Experts in all things coffee, and with over fifteen years experience, we have built up a vast knowledge of what it takes to succeed in the coffee industry; from the coffee machines, coffee beans and all the coffee shop equipment in-between. We’re dedicated to helping you run a successful coffee business. Our passion for coffee has seen us work tirelessly with hundreds of coffee shops, cafes, restaurants and more to help them truly realise their potential. Whether you’re looking for an espresso machine, award winning gourmet coffee beans or just some advice, then you’ve come to the right place.
Hurricane House, Moxon Way, LS25 6FB, Sherburn In Elmet, Reino Unido
4,2
11 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a few times previously and always had a positive experience. Reported a problem with my latest order, they replied quickly and sent me the missing item on next day delivery - excellent customer service.
Resposta da Caffe Society
Hi Paul, thank you for your kind words, I'll pass them on to our service team. So glad you are happy with your experience. - Caffe Society
Prompt service and helpful staff - thank you Natalie for help
Resposta da Caffe Society
Hi Julie. Thank you for the great review! We're so glad Natalie and the rest of our team could help you out quickly. We appreciate your feedback! - Caffe Society
Excellent service, engineer delivered a really personal service and was clearly very passionate about his job. The machine purchased is excellent and the coffee spot on. Would definitely recommend Caffe Society.
Resposta da Caffe Society
Thanks for the recommendation Steve. We're very glad to hear the installation went well and that you're happy with the machine and the coffee. We hope you get many years' service from your machine and if you have any problems or need advice, please get in touch. - Caffe Society
The over all service from caffe society is excellent from helping to find the right machines to the fitters doing an excellent job on the install professional service all the way through the process , especially Natalie Laird that has none stopped helped me thank you
Resposta da Caffe Society
Thanks for sharing your experience Andy, great to hear our whole team delivered for you. We've passed on your kind words to all our staff and special thanks for the shout out for Natalie - Caffe Society
Excellent Products; Fabulous Service and Amazing Value for Money. We Highly Recommend Caffe Society.
Resposta da Caffe Society
Thank you so much for the recommendation! We're really happy to hear you appreciate what we do. Cheers from the Caffe Society team!
Friendly efficient staff and great service
Resposta da Caffe Society
Thank you so much for your kind words Sandra. - Caffe Society
Very quick response to initial enquiry. Super fast delivery and great customer service.
Natalie Laird, Kirsty and Charlotte were really helpful. Thank you
Resposta da Caffe Society
Thank you for your lovely review Petra. We're so glad you had a great experience with us. I've passed your kind words on to the team and they look forward to helping you out again in future - Caffe Society
Caffe Society providedus guidance on which machine will be better for our cafe and gave us best deal for the over all packages. Shout out to Charlotte for helping us through selection and installation.
Resposta da Caffe Society
Hi Tanvi
Thank you for sharing your experience with us. It's always great to hear positive feedback from happy customers. We hope you get many years of reliable service from your coffee machine, but in case you do have any problems, we are here to help. - Caffe Society
Con artists and scammers. Overcharge, not efficient. They will misdiagnose your coffee machine and charge you the earth to call them out. They basically hold you ransom.
Avoid like the plague.
Resposta da Caffe Society
Hello. We have tried requesting further information from you via Trustpilot, as we have no record of your name on our systems and you don't state the name of your business. As you have not replied, we are unsure what to say, other than to re-state that we have no idea what case this review is referring to, that our call-out prices are lower than the industry standard and that we would never treat our customers as you are claiming. Please feel free to reach out with specifics if you wish to discuss further. - Caffe Society
First class prompt service. Baught a large gaggia machine and it's thing of beauty. Baught it for Iranian mates cafe and he delighted
Resposta da Caffe Society
Thank you for your kind words David. It's always great to hear such positive feedback - Caffe Society
There was an error with my order and the company solved the problem immediately! A human being contacted me - the glorious Vinny - and I was helped by human beings throughout. Hurrah! Give that man a prize!
Resposta da Caffe Society
Hello Kate. Sorry for the late reply, we've only just claimed our Trustpilot account. Thank you for the great feedback. Very happy to hear Vinny was able to help you. I have passed your kind words onto him. - Caffe Society
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