I chatted on line with a rep to learn where my VERY late package might be. It will be investigated and the shipping department will let me know. I don't understand why customers are not provided wi... Ver mais
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Veja o que dizem as avaliações
The ordering experience is very convenient. It is pretty straightforward. The only confusion for me was after I submitted the check and prescription, a message that the documents were being processe... Ver mais
A empresa respondeu
Canada Pharmacy is thorough and trustworthy. My medication was a fraction of the cost it would have been in the States and delivered on time. This company provides great service and great value. Would... Ver mais
A empresa respondeu
1st time ordering and apparently original (script) was not attached to my order until 4/3/26 after being faxed from MD on 3/24/26. It took 2 live phone calls and a 3rd with supervisor to get my “scri... Ver mais
A empresa respondeu
Detalhes da empresa
- Farmácia Online
- Drogaria
- Vendedor online de remédios controlados
- Empresa farmacêutica
- Farmácia
- Farmácia veterinária
Sobre Canada Pharmacy
Escrito pela empresa
Canada Pharmacy - The Largest Canadian Mail Order Pharmacy dispensing drugs from Canada. Canada Pharmacy serves over 500,000 customers and offers 14 day shipping.
We're Committed To Our Customers
Since 2001, Canada Pharmacy has helped U.S residents access high quality, affordable medications online safely and conveniently. As a certified Canadian Pharmacy, we provide a wide range of prescription and over-the-counter medication safely and securely. Buy your medications online from the comfort of your own home!
Canadian Pharmacy Online
Escrito pela empresa
Certified Online Pharmacy
Shopping with Confidence
- 100% Secure Transactions - SSL Encrypted
- Quick & Easy-To-Use Website
- Lowest Price Guarantee
- Exceptional Customer Service
- Quality medications
- Over 30,000 Highly Rated Reviews!
Informações de contato
Suite 520, 800-15355 24th Avenue, V4A 2H9, Surrey, Canadá
- 1-800-891-0844
- info@canadapharmacy.com
- www.canadapharmacy.com
4,4
Excelente
9 mil avaliações
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sevice is fantastic
The sevice is fantastic, staff are very knowledgeable, professional and friendly
16 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
I chatted on line with a rep to learn…
I chatted on line with a rep to learn where my VERY late package might be. It will be investigated and the shipping department will let me know.
I don't understand why customers are not provided with shipping information that can be tracked easily. My delivery was "sent" on the 27th of March and is still not here. UNACCEPTABLE!!
16 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
We apologize for the frustration regarding your shipment delay and the lack of accessible tracking. To provide significant savings, medications are shipped internationally, and customs clearance can affect timelines and the availability of real-time tracking updates. We appreciate your patience and understanding and look forward to serving you better in the future.
Cindy was great.
Cindy, your chat representative, was helpful and had a good command of English.
16 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. Cindy was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Zero stars
I would give zero Stars if possible. This company is so cheap that because they attempted to ship my heart medicine the cheapest way possible instead of the recommended priority, I never received my medication. It is stuck in customs and they have made no effort to assist with pushing it through. They also are only willing to refund a portion of the nearly $300 I paid them. This company is not trustworthy and should not be used. I recently discovered I can get my medications cheaper in the United States anyway.
16 de abril de 2026
Avaliação não solicitada
Price check: great customer service
Wonderful customer service, answered my questions quickly.
15 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
I paid for my medicine 3/27/26 and am…
I paid for my medicine 3/27/26 and am told I may not get it until 5/6/26. I really need it
15 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
We apologize for the inconvenience you've experienced with your latest order. Typically, orders can take up to 5 business days for processing and 10-20 business days for delivery with a valid prescription and documentation. We recommend that you place a refill order at least 6 weeks in advance to allow ample time for delivery. We thank you for your business and we look forward to providing you with a better experience on your future orders. For further questions you can visit our website and use the online chat feature.
Convenient ordering experience
The ordering experience is very convenient. It is pretty straightforward. The only confusion for me was after I submitted the check and prescription, a message that the documents were being processed would be helpful. I was under the impression that the documents still needed to be sent.
15 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review and feedback. We appreciate your business and look forward to serving you again in the future.
Always the best customer service!
Canada Pharmacy ALWAYS has the BEST customer service! Staff are responsive, knowledgeable, patient, accessible, and proficient. The ordering process keeps changing, but the staff are always willing to help.
15 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
Very helpful and knowledgeable
Very helpful and knowledgeable
15 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
I ordered my medication on March 4
I ordered my medication on March 4, 2026. They told me was shipped on March 16, 2026 and today April 14 still don't have my medication. Before, whenever I called, I was told that I would have it in 10 days.
I received a letter dated April 1, 2026 from the FDA stating that my medication was at custom in Chicago and I couldn't receive it until I had a hearing.
I told them I wanted my refund and was told I would receive it in 10-12 days. I pray that will happen.
I used their service because through Aetna insurance I would have to pay $500 deductible and through Canada Pharmacy I would pay $209 for two months supply.
I checked the company and was verified it was legitimate.
14 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
We apologize for the inconvenience caused by the FDA customs delay and the frustration regarding your shipping timeline. We have processed your refund as requested, and you should see the funds returned to your account within 10–12 business days. Please visit our website and use the online chat feature if you have further questions or require assistance with a future order.
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
1st time ordering and apparently…
1st time ordering and apparently original (script) was not attached to my order until 4/3/26 after being faxed from MD on 3/24/26. It took 2 live phone calls and a 3rd with supervisor to get my “script” found and reattached by back office team. Working with the chat bot was worthless! My drug is now arriving today supposedly but it took 10 days to get it processed and only because I was a pest. Sure hope any further orders go better. Margaret Lohr
14 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
We apologize for the frustration and technical issues you encountered while attempting to secure your first order, Margaret. We understand how critical it is to have access to your medication and regret that it took multiple calls and a supervisor's intervention to locate your faxed prescription. We have forwarded your experience to our IT and Back Office teams to improve our document matching process and chat functionality. We appreciate your persistence and look forward to providing you with a much smoother experience on your future refills.
Heizel was wonderful
Heizel was wonderful! Thank you so much for your patience and help. Went out of her way to help and make it easier for me, which was really appreciated. Thanks again.
12 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review and kind words. Heizel was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Great Service
I received a great service from an employee who helped me with an issue placing my order.
11 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. Our agents are always happy and eager to assist our clients. We appreciate your business and look forward to serving you again in the future.
Canada Pharmacy is a great and reliable vaue
Canada Pharmacy is thorough and trustworthy. My medication was a fraction of the cost it would have been in the States and delivered on time. This company provides great service and great value. Would recommend.
12 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive and honest review. We are happy to know that you're saving quite a bit by using our online pharmacy. We appreciate your business and look forward to serving you again in the future.
Really Nice People to Help You Out!
It can be a little confusing when using payment from the USA to Canada but they are so nice and helpful, you'll have no problem getting it all done. :)
11 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive and honest review. We appreciate your business and look forward to serving you again in the future.
Helpful chat support
11 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
Great Customer Support
The rep I had, Jessika, was very kind and informative. She helped me understand what was going on with my order.
11 de abril de 2026
Avaliação não solicitada
Resposta de Canada Pharmacy
Thank you for your positive review. Jesika was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Resposta de Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
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