Car & Caravan (Preston) Avaliações 

98
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos para Acampamento
  2. Loja de Canoas e Caiaques

Escrito pela empresa

Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

98 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(98)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant communication and excellent…

Brilliant communication and excellent customer service, my awning arrived damaged due to the courier service, I reported the damage to car and caravan, and they sent one out the next working day, cant thank them enough, Josh and David were brilliant with communicating and keeping me up to date with the process, highly recommend this company

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointed with the service…

Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked for the damage to be fixed or have money of to pay for the damage they refused. Very poor service considering the distance travelled.

30 de maio de 2025
Avaliação não solicitada
logotipo da Car & Caravan (Preston)

Resposta da Car & Caravan (Preston)

Hi,

We are carandcaravan.com based in Preston. We are a web based business and do not sell vans/vehicles. We have requested that you move this review to the correct company, who we believe has a similar name.

If you require awnings or other motor accessories, please get in touch and we will be happy to help.

Kind regards,
Car and Caravan

Avaliado com 1 de um total de 5 estrelas

Very poor experience

Very poor experience. Test drove a van. Wheel bearing was noisy which salesman flatly denied but I though ok I can sort that. Purchased. Within 10 miles every engine management light came on.
Returned it to them who greeted me with “well we didn’t know it would do it did we”.
Numerous weeks and emails and virtually no contact from them and threat of court action before money returned.
Their attitude seems to be “we sell a lot of vans so don’t care if the customer is happy or not as another one will be along in 5 minutes”
Save hassle and buying a vehicle which is unfit for purpose and shop elsewhere.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Car & Caravan (Preston)

Resposta da Car & Caravan (Preston)

Hi,

We are carandcaravan.com based in Preston. We are a web based business and do not sell vans/vehicles. We have requested that you move this review to the correct company, who we believe has a similar name.

If you require awnings or other motor accessories, please get in touch and we will be happy to help.

Kind regards,
Car and Caravan

Avaliado com 1 de um total de 5 estrelas

Very disappointed in my experience with…

Very disappointed in my experience with this company upon purchasing an awning for my van.off them no clarification of postage after 4 days I contacted them 3 times and no response only to find after I asked for a refund they finally confirmed that order hadn't been posted so be aware of this when ordering I asked for a partial.discount for hassle I have had they refused. postage is not very reliable I am now waiting for a refund which can takes up to 10 days before I buy elsewhere

3 de outubro de 2024
Avaliação não solicitada
logotipo da Car & Caravan (Preston)

Resposta da Car & Caravan (Preston)

Hi,

We are carandcaravan.com based in Preston. We are a web based business and do not sell vans/vehicles. We have requested that you move this review to the correct company, who we believe has a similar name.

If you require awnings or other motor accessories, please get in touch and we will be happy to help.

Kind regards,
Car and Caravan

Avaliado com 5 de um total de 5 estrelas

Superb Service From Start To Finish

Went to view a Ford Ranger with little intention to purchase, however after speaking to Shaun and the team at Car and Caravan 45 Minutes later I'm driving home in my 21 Isuzu D-max having paid a small deposit and financing the balance - GREAT Experience from start to finish!

2 de agosto de 2024
Avaliação não solicitada
logotipo da Car & Caravan (Preston)

Resposta da Car & Caravan (Preston)

Hi there, it appears you have us mixed up with the company with the same name selling vehicles. We do not sell vehicles or cars, we only do caravan and motorhome accessories. Thanks,

Avaliado com 1 de um total de 5 estrelas

Sold unroadworthy van..won't give back…

Sold unroadworthy van..won't give back deposit..worst garage ever...now putting them in court... Wish I'd paid more and gone elsewhere...wish I'd read the huge amount of bad reviews listed before buying from these folk....

8 de agosto de 2024
Avaliação não solicitada
logotipo da Car & Caravan (Preston)

Resposta da Car & Caravan (Preston)

Hi,

We are carandcaravan.com based in Preston. We are a web based business and do not sell vans/vehicles. We have requested that you move this review to the correct company, who we believe has a similar name.

If you require awnings or other motor accessories, please get in touch and we will be happy to help.

Kind regards,
Car and Caravan

Avaliado com 5 de um total de 5 estrelas

Very good experiences with carandcaravan.com

This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perfect product made me happy I tried. I've since made several other purchases, all cheaper than mainstream suppliers (even if the primary provider gives free next day delivery). Certainly a company I check for outdoors type purchases (Bodyboards, Dry Robes, Headtorches, clothing etc.) before buying now!

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order it, get it, keep it! A satisfactory experience.

Ordered a Fiamma roll out awning, which was delivered bang on time. The product was strongly packaged and in perfect condition. The price was very competitive. All-in-all, the whole process was easy and did everything it said it would. Highly recommended and I would not hesitate to use them again.

12 de março de 2024

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