Caravan and Motorhome Club (previously The Caravan Club) Avaliações 14.387

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The UK sites are always well maintained and kept clean and tidy, with good size pitches and good toilet and shower facilities. On most sites the site wardens are friendly and helpful. The Head Off... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The club sites are always clean, the facilities well kept. Staff are happy and helpful. member offers are good too, especially when shopping for outdoor clothing. Have used the club for overseas holid... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Main issue is with trying to book weekends , thursday to tuesday we cannot normally get in as on the odd day sat/sun we cannot book as all our dates are not available, so you have to keep your eye o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Haven't been to many club sites but the ones we have been to are always; clean, well maintained and run by friendly professional people. We mainly use CC sites via the club website and rely on the ac... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de hospedagem nas férias

Sobre Caravan and Motorhome Club (previously The Caravan Club)

Escrito pela empresa

The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.

We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.

As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.

UK holidays
Overseas holidays
Caravan Cover
Insurance

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Alderstead site

Alderstead site! Avoid, thy messed up again with rude aggressive management which is such a shame for a nice site. Avoid

21 de março de 2026
Avaliação não solicitada
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hello Paul, thank you for your feedback and we are sorry this was your experience. If you would like us to look into this further, please follow this link to our compliments and complaints page https://www.caravanclub.co.uk/contact/compliments-and-complaints/ . Have a lovely toruing season! ~ Libby

Avaliado com 5 de um total de 5 estrelas

Pleasant stay as always

Pleasant stay as always

21 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hello Denis. We are so glad you enjoyed your stay with us! Thank you for your continued positive feedback.~ Libby, Caravan and Motorhome Club Social Media Team

Avaliado com 1 de um total de 5 estrelas

Two expensive

Two expensive prices have gone up and up

21 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hello Ray, thank you for your feedback. The club works with flexible pricing . One of the Club's ambitions is to ensure there is a pitch at a price for every member. Many members love a ‘back to basics’ campsite whereas others prefer a full facility campsite with a shower block, play area and restaurant. However you enjoy your holiday, be it midweek in the summer or only ever at weekends in the winter, we have a massive variety of sites and pitches at different prices to suit every budget. Like many other campsite and leisure organisations, the Club offers different prices during different times of the year depending on popularity. Please do keep an eye out on our offers pages to see any ongoing offers. https://www.caravanclub.co.uk/uk-holidays/special-offers/?utm_medium=organicsocial&utm_source=&utm_campaign=contactcentre&utm_content=~ Libby

Avaliado com 5 de um total de 5 estrelas

The Caravan and Motorhome Club

At most of their campsites, you know what to expect. Good clean facilities, well laid out level pitches, friendly, helpful & knowledgeable staff and information about the local area. The app is easy to use and there are campsites in most areas of the country.

21 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Andrew, Thank you for your feedback! We are delighted to hear that you know exactly what to expect when visiting us, and that you find our Club campsites to be well laid out with clean facilities. It is wonderful to know that you find our Site Staff to be friendly and knowledgeable, and that you find the local information and our app helpful for your travels. With campsites across most areas of the country, we look forward to welcoming you back to another one of our locations very soon! ~Louisa - Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend CAMC

Haven't been to many club sites but the ones we have been to are always; clean, well maintained and run by friendly professional people. We mainly use CC sites via the club website and rely on the accurate info and reviews before booking.

21 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Dennis, Thank you for your feedback! We are delighted to hear that you have found our Club campsites to be clean, well-maintained, and run by friendly, professional Site Staff. It is also great to know that you find the information and reviews on our website helpful and accurate when planning your adventures. We look forward to welcoming you to many more of our locations in the future! ~Louisa - Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

A great club

A great club. We’ve loved every site we’ve visited and we have been to a few over the last 2 years. All the stewards are so friendly and helpful.

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Thank you for your lovely review! We are so pleased to hear that you have enjoyed every visit to our Club campsites over the past two years. We're especially glad you found our Site Staff to be so friendly and helpful, and we will be sure to share your kind words with them. Wishing you a brilliant touring season ahead ~Louisa - Caravan and Motorhome Club Social Media Team

Avaliado com 3 de um total de 5 estrelas

Overpriced

Club sites are very good indeed, but way overpriced. Club Membership is good for the access to CL sites.

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Rob, We appreciate your feedback on our Club sites and membership. We acknowledge your thoughts regarding the pricing, and we'll consider this as we improve our services. Wishing you a great touring season ahead ~Louisa, Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Stays so far

All of the campsites we have stayed on so far have had excellent facilities with friendly staff who are on hand to help with any queries. Locations have been scenic and peaceful.

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Michael, We appreciate you sharing your positive experiences at our campsites. We're so glad you found the facilities excellent and the staff friendly, and that you enjoyed the scenic and peaceful locations. ~Lauren- Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

The club is easy to contact and deal…

The club is easy to contact and deal with done in a friendly manner .

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Tony, We appreciate your positive feedback! It's great to know you find us easy to contact and that our team provides friendly service. ~Lauren- Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Worth the Membership Subscription

The UK sites are always well maintained and kept clean and tidy, with good size pitches and good toilet and shower facilities.
On most sites the site wardens are friendly and helpful.
The Head Office Overseas Team are especially helpful when booking overseas trips or if there is any kind of problem whilst overseas.
The Hosts of the Winter Sun Holiday Rallies we have attended have been great - welcoming, communicative, friendly and helpful.

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Nigel, We're happy to hear that you appreciate the cleanliness and maintenance of our UK sites, along with the helpfulness of our sites and overseas team. It's great to know you've had such positive experiences with our Winter Sun Holiday Rallies hosts. Thank you for your kind feedback~Jamie-lee, Caravan and Motorhome Club Social Media Team

Avaliado com 3 de um total de 5 estrelas

Monday to Thursday lower prices and…

Monday to Thursday lower prices and fill sites

20 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Good morning we appreciate your feedback regarding the lower prices and how to fill sites on certain days. Thank you for taking the time to share ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent to deal with

Excellent to deal with, excellent website to use well though out, brilliant community to be in, loads of great sites to stop at in numerous locations which can cover what ever you are interested in hiking, walking sitting on the beach etc

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Adrian, we're happy you find our website and community excellent. It's great to hear you appreciate the variety of locations catering to different interests. Thank you for your positive feedback! ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 4 de um total de 5 estrelas

Club sites

We have had a caravan or Motorhome for 20 years and have used club sites for all that time. 95% of the time sites have been to our expectations but we have stayed on a few sites that either the site or the wardens haven't been to the high standard expected. I also think that the larger sites would benefit from having a restaurant, serving breakfast, lunch and evening meal. I know that more and more sites are having fully serviced pitches (what we like) and updated WiFi reception.
Kind regards
Bill Jones

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Bill we appreciate your long-term patronage and value your feedback. We're happy you generally have experiences that meet your expectations. We acknowledge your comments regarding site standards and the potential benefits of on-site dining and updated amenities. Your insights are helpful as we consider improvements ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Happy with standards

Only used a couple of times in 2025 but when I did the standards was very high

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Terry, we're so happy to hear that you found our standards very high during your visits. Thank you for taking the time to share your positive experience with us ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Good morning Ann, we really appreciate you taking the time to leave us a review! We're so glad to hear that you have always received good, polite advice and assistance ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 4 de um total de 5 estrelas

Club Review

The club sites are always clean, the facilities well kept. Staff are happy and helpful. member offers are good too, especially when shopping for outdoor clothing. Have used the club for overseas holidays too and never had any issues with the bookings or the travel arrangements. Good club to belong to.

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Good morning we're happy to hear you find our sites clean and well-maintained, and that our staff are helpful. It's also great to know you appreciate the member offers and have had positive experiences with our overseas holiday bookings. We appreciate your feedback ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

Every site is consistent

Every site is consistent. We always know we’ll have a great stay.

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Good morning James, we're happy to hear that you consistently have a great experience at every site. Thank you for sharing your positive feedback with us! ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 3 de um total de 5 estrelas

Full payment as deposit over weekens

Main issue is with trying to book weekends , thursday to tuesday we cannot normally get in as on the odd day sat/sun we cannot book as all our dates are not available, so you have to keep your eye out for when they cancel.
Personally i would take the full amount they book as a deposit as it would stop people booking loads of dates then not turning up …
Its a sad affair

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Paul, we appreciate you bringing the booking challenges you've faced to our attention. We're sorry that securing weekend dates has been difficult and impacts your plans. We are always looking at how to improve availability on sites, so we appreciate your feedback ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 5 de um total de 5 estrelas

We have had great experience with the…

We have had great experience with the club, sites are always very well cared for and easy to book, staff are really friendly.

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi Colin, we're happy to hear about your great experiences with the club! It's wonderful to know you find our sites well-cared for and easy to book, and that our staff are friendly ~ Lynn Caravan and Motorhome Club Social Media Team

Avaliado com 4 de um total de 5 estrelas

Not happy with adult only trial

The club sites are nice and clean but are getting a bit expensive. I mainly use the CL’s, just as nice but cheaper.
Their latest idea is to introduce more adult only sites, not for me I’ll stick to CL’s thank you

19 de março de 2026
logotipo da Caravan and Motorhome Club (previously The Caravan Club)

Resposta de Caravan and Motorhome Club (previously The Caravan Club)

Hi David, we appreciate your feedback. We're happy you find our club sites nice and clean. We acknowledge your concern about pricing and understand the appeal of our CL sites. We value your opinion regarding adult-only sites ~ Lynn Caravan and Motorhome Club Social Media Team

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