carehome.co.uk Avaliações 1.057

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Provided a list of local care homes which matched my criteria giving approximate fees and distance from my location. Finding a care home is a difficult time consuming process and this type of guidan... Ver mais

Avaliado com 4 de um total de 5 estrelas

Really friendly and helpful. The recommendations offered were good. We managed to visit 3 of the homes on our shortlist and had correspondence from 2 others. The only thing I did find not quite acc... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently viewed the Stoneswood Residential Home in Delph, Oldham and have since chosen this home for my dad who suffers from Dementia. Sandra, the manager has been at the end of a phone from our f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Parklands care home in bloxwich it's a lovely place to come and live the staff am really helpful they look after ya and the residents the food excellent can have a stroll round the gardens when it's... Ver mais

Detalhes da empresa

  1. Serviços de cuidados para idosos
  2. Comércio online

Escrito pela empresa

carehome.co.uk is the UK's most popular care home listing directory providing accurate and detailed information for anyone searching for a care home. Please be aware that we are not a care provider, nor do we own or are partnered with any care homes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Parklands care home in bloxwich it's a…

Parklands care home in bloxwich it's a lovely place to come and live the staff am really helpful they look after ya and the residents the food excellent can have a stroll round the gardens when it's warmer I'll give park lands 100%

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful,friendly and efficient

I found the website very helpful with sufficient detail to shortlist homes that fitted our criteria to visit. The phone call was extremely helpful in assisting me to prioritise the areas of need to focus on and was friendly and understanding at what is stressful time.

16 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

Teresa Robb Is Shocked

Teresa Robb is doing this review
I wrote a great review for a member of staff which I meant every word (then) The same staff member phoned me today 17/4/26 to basically tell me they can't help me anymore as I never took up any of the referrals given, but they were emailed telling them I have to put things on hold, as I had just received a phone call from my Mother's doctor in England and it was NOT very good news, I am very disappointed in this as they are basically telling me, my Mother is of no importance. They have really NO idea what I'm dealing with or going through. I will NEVER try them again. No One or Anything is more IMPORTANT than my Mother.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Platform for fake reviews

While the website provides some good information about Carehomes it has become pretty obvious that many reviews are fake!
It seems little or no action is taken when to verify or vet the positive 5 star reviews.

16 de abril de 2026
Avaliação não solicitada
logotipo da carehome.co.uk

Resposta de carehome.co.uk

Hi Lorraine - we’re really sorry to hear you’ve been left with this impression.

Trust is incredibly important to us, especially when families are making such important decisions. That’s why every single review published on our platform goes through a rigorous verification process. We take great pride in ensuring that all reviews reflect genuine experiences - real feedback from real families.

Our checks are intentionally thorough, and in many cases this level of scrutiny can be frustrating for care providers, as we won’t publish reviews unless they meet our strict validation standards. It’s a process we stand by, because it helps protect the integrity and reliability of the information families rely on.

If there’s a specific review that raised concerns for you, we’d really welcome the opportunity to look into it further and provide reassurance. If you'd like to email us at reviews@carehome.co.uk, we will look into this for you.

Avaliado com 5 de um total de 5 estrelas

Awesome Sophie

Sophie took such care to understand my Mum's needs and suggested some fantastic options. She was kind, supportive and a brilliant listener. I couldn't ask for better help! Thank you!

14 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Really friendly and helpful.a good experience

Really friendly and helpful.
The recommendations offered were good.
We managed to visit 3 of the homes on our shortlist and had correspondence from 2 others. The only thing I did find not quite accurate was the pricing of the homes. Maybe the advertisements were a little out of date. Maybe something to check going forward.

13 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Home from Home.…

my experience with carehome.co.uk was very helpful,generous in information all thanks to Gemma the lady i spoke to. I was looking into care homes in the Bexhill on sea area for my Mum. Many Thanks.

2 de abril de 2026
logotipo da carehome.co.uk

Resposta de carehome.co.uk

Thank you for your lovely review! We’re pleased to hear you found the service helpful and informative, and that Gemma was able to support you with your search in the Bexhill-on-Sea area. We’ll be sure to pass on your kind comments to her. Wishing you all the best as you continue looking for the right home for your mum.

Avaliado com 3 de um total de 5 estrelas

stick to the website

the website is incredibly useful, but the search they did for us after a 30min phone call really wasn't, and I've had a lot of calls from homes outside of our search area since.

8 de abril de 2026
logotipo da carehome.co.uk

Resposta de carehome.co.uk

We’re pleased to hear you found the website useful, but we’re sorry that the follow-up search and subsequent contact from homes didn’t meet your expectations.

Your feedback is very important to us, and we understand how frustrating it can be to be contacted by homes outside of your preferred area. If you’re open to it, we’d be happy to review your requirements and refine the search to better match your needs.

Avaliado com 5 de um total de 5 estrelas

Helpful efficient listening to our…

Helpful efficient listening to our needs . Thanks You.

17 de março de 2026
logotipo da carehome.co.uk

Resposta de carehome.co.uk

Hi Jacky - we’re glad to hear you found the service helpful and efficient, and that your needs were listened to. Your feedback is much appreciated.

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