Carolinadressroom Avaliações 

727
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I’m really sad to be writing this review as I have been a customer since they first started out, have spent thousands of pounds with them and have previously left a 5 star review here. However. Over... Ver mais

Avaliado com 1 de um total de 5 estrelas

This company seems very quick to take everyone's money, but not as eager to deliver the goods. I've ordered many dresses from them and they used to be very good. Stock only went on sale once they had... Ver mais

Avaliado com 5 de um total de 5 estrelas

I suffer from occasional heel pain, so finding sandals that actually offer arch support without looking clunky has been a challenge. These are genuinely stylish enough to wear with a summer dress, but... Ver mais

Avaliado com 1 de um total de 5 estrelas

Rude & obnoxious admin on the Facebook page. The owner never responds to questions,admin ban anybody who cares to feel annoyed at receiving the wrong size,item &/or damaged stock IF & WHEN it it eve... Ver mais

Detalhes da empresa


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

727 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as avaliações

(727)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic dresses, Fantastic staff!

I have purchased from Carolina dress rooms and Miss Society many times and every single purchase has been AMAZING! The dresses are super stretchy with lovely soft material and the majority of them have the added bonus of Pockets!
Carolina dress rooms customer service is fantastic, if I have needed to send anything back it has been an easy process. I would highly recommend Carolina dress rooms and Miss Society for the comfiest of clothes. If you follow the Facebook pages you can see what designs are coming and you can also be a part of some live sales.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous Dresses

The dresses are absolutely gorgeous. The team work really hard and are all lovely.
*Updated 14.08.24
I was disappointed to read someone felt the good reviews were given cash incentives to do so.
I can clarify this is not the case with my review.
I own over over 30 dresses, purchased in the last 12 months from CDR, I've never had any issues with delivery or customer service.
They have always come on time, quick notification and any queries have been answered in a good time frame.

The dresses themselves are stunning, comfy, easy to wear and flattering. They are now my daily attire.

The website is very basic, but the quirkyness of buying a limited product adds to the fun.
I thoroughly recommend them.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been buying from Carolina dress…

I have been buying from Carolina dress room for years, never had any problems. Items always dispatched really quickly. Some of the most comfortable clothes you will ever wear with an amazing supportive online community of like minded people.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The clothing has fantastic prints but silence if you have an issue with an order

The clothing has fantastic prints, so I would highly recommend the actual clothing, although sizing can be different across different styles and if you mention this on their Facebook page your comment gets declined
Customer service needs looking at as it’s difficult to find how to contact and when you do, you are ignored. I still have items that were described wrong so don’t fit and radio silence from the company for months.
The owner has started a competition to win a voucher and asked people to leave reviews as they have noticed their score here is poor. As a customer this feels uncomfortable. Instead of effort going into trying to bump a trust pilot score, the effort would be better placed in ensuring customer service is more effective

7 de março de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I have had very good service from CDR

I have had very good service from CDR. There have been a couple of small issues but the problems do get resolved. Most recently I received a package of three items where the wrong size were sent. I enquired as to what to do and same day returned the items to them and three days later I received the correct size. It had been their error I had ordered correctly. These people are human and mistakes can happen.
I've been a customer over 4 years and I did find in the early years I had contacted CDR in the wrong format. You send a direct message via their 'messenger' and it gets sorted quite quickly.
Keep up the good work CDR

23 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I love the clothes themselves as the…

I love the clothes themselves as the prints are amazing and the fit great and I owe a lot of CDR clothing. However what let this company down is their customer service. It is impossible to speak to anyone and no one replies to msgs. Refunds are not given and you need to chase them for months and often it's never sorted. It's such a shame as it could be an amazing company if customer service was sorted.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super comfortable

I have bought leggings and dresses from here and they are gorgeous. The prints are so unique and no matter what style they are comfortable.
I wear them everyday.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Great clothes, bad customer service

Absolutely amazing dresses and clothes, great quality
As long as your order gets to you okay, everything is fine. As soon as there is an issue, you cannot get hold of anyone to look into it. I’ve been waiting since May to get this resolved with an item that didn’t arrive

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic items

Fantastic items, I’ve ordered multiple items from here over the years - leggings, dresses (kids and adults) and jumpsuits and they’ve always been great quality. Loads of fun prints to choose from and the comfiest clothes I own.

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love CDR

I was recommended CDR by a friend.
I used to live in leggings and t shirts! I was nervous to try dresses at first but the dresses are fantastic. Perfect for plus size ladies like myself. They are so comfy, and I can express myself in them with their many beautiful designs.

I have always found customer services to be excellent. If I have had a problem with one of my many orders, I message and its been sorted quite quickly. They are only a small business so you do expect delays.

Thanks CDR for making my life happier!!

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Life changing dresses

Great clothes. Always lots of help with size and shapes. Clothes arrive quickly and always true to picture. The people here work hard. I am obsessed with there clothes they have given me lots of confidence

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quirky, unique dresses

I absolutely love the dresses, they are so comfy and unique.
The customer service is great, whenever I have had to contact them, they respond promptly and my query is always dealt with.
I will not buy dresses from anywhere else.
There is one drawback............. My bank balance xxxx

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Timeless and classic retro styles

I've been buying from Carolina Dress Room (CDR) and sister shop Miss Society for years for many reasons. The fabric used is so soft and having medical issues makes wearing their products a no brainer. Wearing the PJs at night help me sleep due to keeping me cosy. The dresses they make in various styles and sizes from 8-32 if I remember rightly and they're a go to for so many of us. The designs are countless, I prefer the 50s styles with a fitted top and full circle skirt makes me feel super feminine and the compliments are daily due to the beautiful designs. Every company has problems throughout it's life and I'm sure that's true whatever business you're in, due to growing so large so quickly there has been times when queries are not dealt with quickly, but like life organisation take time and I'm sure this will be sorted, I for one have had my queries dealt with. There are some who just like to twist on 21 😜 check out carolinadressroom.co.uk and missociety.co.uk for for retro and timeless classics.

7 de agosto de 2024
Avaliação não solicitada

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