Carpetright Limited - Nuneaton Avaliações 266

Carpet fitted on stairs and landing after a 6 week agreed wait due to out of stock at time. Salesman was informative and the fitters that uplifted and replaced our carpet were excellent and very professional.

Very nice man That helped us buy the right carpet today.

Darren was very helpful, efficient and polite

Great service, fast delivery, lovely products

Sales person was very informative , friendly + efficient on my recent carpet purchase.. I would certainly use them again.

Keith was very patient and informative he wasn’t pushy just there for advice my daughter was impressed and will be buying a bed in the near future from yourselves

Paul, the salesman, was very helpful, talked us through each stage, explained the difference in underlays etc and was just generally helpful and attentive to our needs. Would definitely recommend.

Paul provided excellent customer service. Shared knowledge and advice on different products and talked through pricing options.

Paul, at the Nuneaton store was polite and helpful from start to finish.

He explained the prices and process well and we’re all booked in for a couple of weeks time 😊

Thanks Michael, excellent service, found just what we wanted.

Once we explained what we wanted we were shown every carpet that would meet our requirement.

Keith was very friendly and helpful. Someone came to measure

Good it if I hadn't asked questions many people would have walked out ! The figures sent from £9000 to £4300 when in fact the total cost is £2350. The response I got when questioned was "he's training"......that could have lost you business !

In the end I dealt with Anthony who was relief Manager while Kofi away (he told me Manager of Erdington).....very good.
My only other comment is the packaging charge.....keep it simple alter the narrative to "delivery charge"
Admin fitting charge,I would scrap and increase elsewhere or lose in carpet/underlay or give slightly less discount.
In summary all people want to know is how much they have to pay....NOT ALL THE "ADD ON"S".

Yours

Kofe delivered great customer service. Really helpful and patient while I made my choices.

Keith was very helpful and informative and showed me options I wouldn’t have thought of. Thanks again

Was helped out today by Keith & he went above and beyond to talk me through all the best options & helped work out the costs for the carpets for my new house

Very helpful and efficient staff in store. Carpet fitted the same day by friendly, professional fitters.

Very helpful and efficient staff. Fabio was excellent and very knowledgeable.

People were very welcoming and friendly very helpful in what we wanted and expected of service......

Kovi at the Nuneaton store was great. Very knowledgeable and helpful