The fantastic customer service, nothing was too much trouble. Becca was amazing and so patient and everyone I spoke to was lovely. The quality is super and I would not hesitate to buy again. I was buy... Ver mais
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Veja o que dizem as avaliações
Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way.... Ver mais
A empresa respondeu
Everything about the cast iron bath company has been a positive experience. They had everything we needed in polished nickel (which can be tricky to find) and in stock at short notice. The customer se... Ver mais
A empresa respondeu
Cast Iron Co were prompt and articulate from the off. I’ve previously used other online bathroom suppliers who all pale into rubbish compared to this bunch. The responsiveness and care was quite exce... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre The Cast Iron Bath Company
Escrito pela empresa
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Informações de contato
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Reino Unido
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,8
Excelente
518 avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The fantastic customer service
The fantastic customer service, nothing was too much trouble. Becca was amazing and so patient and everyone I spoke to was lovely. The quality is super and I would not hesitate to buy again. I was buying from Ireland and the process went really smoothly.
15 de abril de 2026
Fantastic customer service from Evie
8 de abril de 2026
Super happy
Outstanding service, responding to a short notice purchase and delivery. And outstanding quality products. Thank you Evie.
13 de abril de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Evie and the team. We really appreciate you taking the time to leave your positive feedback!
Great product
Pleased to find unlacquered brass taps at a reasonable price. Beautiful product well packaged and delivered quickly
27 de março de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I had only good experience with the…
I had only good experience with the company, changing damaged items,very impressive customer service
23 de março de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I have ordered a number of items from…
I have ordered a number of items from cast iron bath co. A bath , shower, taps etc. great quality, good value and very helpful team
13 de março de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Easy to order
Arrived in expected time slot
Beautiful bath painted in colour of my choosing .
All fabulous
Many thanks
25 de março de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent delivery service and very…
Excellent delivery service and very helpful staff on the end of the phone when needed.
11 de março de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service, helpful staff
25 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
They had what I wanted
They had what I wanted , friendly comms and delivered when promised
26 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Kirsten and the team. We really appreciate you taking the time to leave your positive feedback!
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great customer service on the telephone…
Great customer service on the telephone very helpful however when the overflow arrived it needed quite a bit of alteration and adjustments
19 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you very much for your kind comments about our customer service team — we are delighted to hear you are happy with our service.
With regard to the overflow, it is quite common for these to require some adjustment during installation. Bath overflows and wastes are not completely universal, as fitting requirements can vary depending on the bath’s thickness, design, and overflow positioning.
If you ever need any guidance during installation, our team is always happy to help.
Customer sales and after sales enquires…
Customer sales and after sales enquires were excellent . Staff were informative and extremely helpful x
11 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Highly recommend!
Becca has been an absolute standout throughout our entire bathroom renovation. From the very first interaction, she was warm, professional, and incredibly responsive. No matter how many questions I had, she replied quickly and thoughtfully, which made a complex renovation feel far more manageable. Her communication alone set the tone for what has easily been the best experience we’ve had with any company during this process.
Beyond Becca’s exceptional support, the products themselves are beautifully made and clearly high quality. Shipping was also impressively fast coming from the UK to Canada and reliable, which was such a relief. On top of that, the pricing is very reasonable, especially considering the level of craftsmanship and service provided.
We were so pleased that we’ve already placed a second order, and it certainly won’t be our last. I highly recommend working with this company on any projects you may have! I hope they come out with a kitchen collection soon.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Becca and the team. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
Great customer service
Great customer service, friendly staff, speedy delivery
13 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Beautiful product and very good service…
Beautiful product and very good service and communication.
3 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Amazing customer service
Amazing customer service. Couldn’t have been more helpful with any questions I had and even after I damaged a part they replaced it for me straight away! Will definitely repurchase
13 de fevereiro de 2026
Avaliação não solicitada
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent to work with
Excellent to work with, always kept in the loop with progress & delivery.
Very professional and good products.
3 de fevereiro de 2026
Resposta de The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
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