Have purchased products for several years from century supplements and they have always been of good grade and at an affordable price. Recently to my amazement the HCL nasal decongestant had drastical... Ver mais
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Veja o que dizem as avaliações
Still waiting my order after 20 days. Be careful it’s a kind of scam because they will say it’s a long time 60 days delivery period to get your order, AFTER you ordered. Nothing about it on the websit... Ver mais
The delivery to Ireland was extremely quick and their customer service get back to you quickly aswell. Not sure if ordered the right product as its not having any affect, so have emailed them to ask t... Ver mais
Used this company for over a decade but not only had my latest order more than doubled in price but after 2 months it still never arrived. Usually it would arrive within day. They are blaming shippi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buy weight loss, sports, performance diet pills and health supplements and other vitamins at Centurysupplements.com
Informações de contato
3,1
Bom
249 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
good and reliable service
always good and reliable service, had some issues when the post strikes were on, but the company were very quick to resolve this and to offer a refund or replacement, so they could not have dealt with the issue any better
7 de janeiro de 2025
Resposta da Century Supplements
Hi Rebecca,
Thank you for the kind feedback and understand feedback, we really do appreciate it :)
Sorry again for the delay and any inconvenience that was caused when the postal strike was in play.
Have a great evening.
All the best,
Century Supplements
Good delivery and packaging
Good delivery and packaging. Good customer service. No issues.
6 de janeiro de 2025
Resposta da Century Supplements
Hi Adrian,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
Order arrived
The original order didn’tarrive. I contacted them and they re-shipped the order which has now arrived. Very helpful and prompt with their replies. All in all 👌
1 de janeiro de 2025
Resposta da Century Supplements
Hi Chris,
Thank you very much for the kind and understanding feedback.
Sorry for the delay in you receiving the order. Happy to hear it's now been received.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements
Don’t bother if ordering to the uk
Don’t bother if ordering to the uk
At first the service was brilliant arrived quickly
But soon stopped ordered didn’t arrive
Then would ask for a update for them to resend and miraculously would turn up the next day
Then nothing no orders and no refund
Don’t bother
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Century Supplements
Hi Dan,
We're very sorry that your order hasn't yet arrived with you.
We always kindly ask that you contact us via e-mail to give us the opportunity to resolve any issues you might have.
Routing errors can occur that are outside our control once deliveries leave our warehouse.
Please send us an email that includes your order number to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
Sorry again for any inconvenience.
All best,
Century Supplements
Nearly a month and still no products
Nearly a month and still no products, shame that such a past reputable company is now terrible! DONT WASTE YOUR MONEY
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Century Supplements
Hi Dan,
We're very sorry that your order hasn't yet arrived with you.
We always kindly ask that you contact us via e-mail to give us the opportunity to resolve any issues you might have.
Routing errors can occur that are outside our control once deliveries leave our warehouse.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
Sorry again for any inconvenience.
All best,
Century Supplements
Excellent customer services
I've been using this company for over 10 years and I feel confident that I will always receive my products and an excellent customer service.
6 de dezembro de 2024
Resposta da Century Supplements
Hello,
Thank you very much for the kind feedback and being a loyal customer.
We really appreciate it.
Have a wonderful evening.
All the best,
Century Supplements
Reliable, varied options for weight loss
I have used this site for years and find them reliable to deliver. Site easy to use. Payment method much improved since new website launch.
30 de dezembro de 2024
Resposta da Century Supplements
Hi Debbie,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
My orders always turn up in good time
My orders always turn up in good time. There is good communication when it is required. I got a bit concerned recently when an order was very overdue. There was a postal strike! Not Century's fault. My order turned up when the strike was over. I will continue to use Century Supplements in the future.
20 de novembro de 2024
Resposta da Century Supplements
Hi Dean,
Thank you very much for the kind and understanding feedback.
We really do appreciate your business.
Have a good evening.
All the best,
Century Supplements
Resposta da Century Supplements
Hi Martino,
Thank you for the kind feedback, we really appreciate it :)
Have a great evening.
All the best,
Century Supplements
I had a query as the product was not…
I had a query as the product was not delivered within timescale. I had a precise explanation and received my order.
18 de novembro de 2024
Resposta da Century Supplements
Hi Kathryn,
Thank you very much for the kind feedback and understanding, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Absolutely dreadful service
Absolutely dreadful service ! I have placed my order at beginning of December and now it’s past mid January. Contacted them and was told I had to wait till Feb - contacted them again 2 days ago and they ignored me I’m furious! I have no products and don’t believe they have been sent as nothing takes this long and I’m out of pocket by £103. I want a refund and feel now I will have to escalate this by reporting this situation to the bank !
Update to other buyers: I was asked by century to tell them the order number so they would refund me but after messaging three times with this information they have refunded me only the £45.98 for order #1021818.
They did not refund order order #1022489 for £102.96 which is still outstanding!
This continues to be beyond dreadful service and shocking way to treat customers.
I have only received one refund !!!!
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Century Supplements
Hello Emma,
Thank you for your feedback.
In your e-mail to us you advised that you were missing 6 units over 2 orders totaling £103, As those units are from two different orders we had to issue two separate refunds one for £45.98 & one for £57.02 back to the card you used to pay for the orders as requested.
Refunds can take 2-3 working days to show on your bank statement.
All best,
Century Supplements
I have used century supplements for 15…
I have used century supplements for 15 years and has always been reliable. However October 2024 I ordered some supplements and 6 weeks on no delivery. I contacted century supplements at the end of November 2024 via email and they sent me an email to say they had resent my order and asked me to confirm my address.
It's now January 16th 2025 and I still have not received my order
16 de novembro de 2024
Resposta da Century Supplements
Hello Maria,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Always good customer service aways…
Always good customer service aways ready to help thank you century
15 de novembro de 2024
Resposta da Century Supplements
Hi Edward,
Thank you very much for the kind feedback, we really do appreciate it :)
Have a great day.
All the best,
Century Supplements
Keeping in the loop about the postal…
Keeping in the loop about the postal strike. Then fast tracked Y order 48 hrs.
14 de novembro de 2024
Resposta da Century Supplements
Hi Lyn,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great evening.
All the best,
Century Supplements
Ordered two months ago - FIXED
There was a slight hiccup with a delivery taking months and, honestly, had a pretty bad experience at first, and werent planning on buying from them again. But after I contacted them again they amended the issue very very quickly and were very helpful. I can recommend them, but be aware there are sometimes some logistical issues. Product is exactly what i asked for, and for a reasonable price.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Century Supplements
Hello Jakub,
Thank you for your feedback.
We're sorry your shipment did not arrive as expected. Routing errors can occur that are outside our control once deliveries leave our warehouse. Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
We can then contact you directly to get the issues resolved.
All best,
Century Supplements
Diabolical - avoid
This is now the second time I have ordered products for delivery in the UK. Both times nothing was delivered and customer service has been less than helpful blaming the delivery service and giving me zero refund. I would not bother using them unless you are happy burning your cash!
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Century Supplements
Hello Mike,
Thank you for your feedback.
We're sorry to hear your shipment has not yet arrive with you.
After searching our messaging system with the e-mail on your account i only see one e-mail from today December 6th from you advising that the order is missing, If you used an alternative e-mail to the one on your order to contact us could you please let me know.
If not could you send me a screenshots of the other messages you sent so that i can have our tech team look into why we don't see/ have them.
We would like to get any e-mail issues resolved right away.
Can you provide the second order id that is missing also, I can then look into this right away for you and get things resolved.
All best,
Century Supplements
They let you purchase items that they…
They let you purchase items that they don’t have in stock. 3 out of 3 orders not delivered. I asked them directly if there is a supply issue and they ignored me twice. Don’t order from here, you’ll have to wait a month for a refund every time your order doesn’t show (which will be EVERY order).
Edit:
I have now been contacted by them asking me if they could offer me something to remove this review, which I said I will only do if I receive the products I ordered. They then sent a blunt response like a stroppy teenager because I won’t accept a bribe (which would go “missing” in the post). Now that they cant sell their most popular product, they have resorted to theft and it’s so disappointing.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Century Supplements
Hello Rachel,
Thank you for your feedback, I see you have updated it but not included the information we requested to help you further. I need a full name, order ids or the e-mail address used to place the orders.
Again we're sorry your shipments have not yet arrive with you.
Can you please provide your order ids & e-mail address used to place the orders.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Order never arrived.
Order never arrived.
Order 1022077
Apparently had been resent. Still awaiting.
"Customer service" rep was very reluctant to send anything (product or refund) until I changed my review.
Review will change once product arrives.
3 de novembro de 2024
Resposta da Century Supplements
Hello Amelia,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id. The reference number you've added is not an id our store uses.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
Been buying from century for years
Been buying from century for years. Good products and competitive prices.
31 de outubro de 2024
Resposta da Century Supplements
Hi Lynne,
Thank you very much for the kind feedback, we really do appreciate it.
Have a great weekend.
All the best,
Century Supplements
NO ORDER NO MONEY BACK
I PAID FOR MORE THAN ONE ORDER AND NOTHING ARRIVED ,NO MONEY BACK AND THEY ARE JUST A SORT OF THIEVES. Two orders of 2023 and last on october 2024 So 3 orders paid and the same answer P:wait until....and then contact us....and always the same story ended with the charging card and no delivery What...add? Nothing good
1 de outubro de 2024
Avaliação não solicitada
Resposta da Century Supplements
Hello Lo,
Thank you for your feedback.
We're sorry your shipment has not yet arrive with you.
Can you please provide your order id.
I can then look into this issue right away for you.
Please send us an email to customerservice@centurysupplements.com, info@centurysupplements.com or reach out to us on Facebook https://www.facebook.com/CenturySupplements.
Or please update your review to include your order id, we can then contact you directly to get the issues resolved.
All best,
Century Supplements
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