I didn’t receive the product

Resposta da ChainReactionCycles.com
Hi Gustavo,
Thank you very much for taking the time to leave us your feedback.
I am very sorry to learn of this delay. Our specialist Shipping Team work alongside the couriers to ensure final mile delivery runs smoothly so please be assured that this is not a problem we are often faced with. Having reviewed your order details, I note that our Customer Services team have been in contact with you and we are investigating this further. I would kindly ask that you continue to respond to our CS team via email, in order to allow us with the opportunity to resolve this issue.
Our whole operation is focused on customer satisfaction. On the rare occasion that problems occur, our advisors will always take ownership and make it right.
Regards,
CRCGisela

