Chancellors - Hampstead Avaliações 

202
O TrustScore é 5 de um total de 5

4,9

55 Heath Street, NW3 6UG London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Both Sagarika and Sam were miles beyond helpful with my latest rental portfolio. They were unfailingly pleasant, polite, and tuned in to my needs throughout. They went the extra distance on any snag... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

202 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(202)

1.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Andrew Bruce was excellent

Andrew Bruce was excellent - friendly, efficient, a committed professional on all fronts. Others at the Hampstead branch that we encountered briefly were also impeccable.

What we did not like has nothing to do with the Hampstead branch, but with the general communications of Chancellors as a UK-wide organisation. The established workflow generates a truly crushing amount of e-mails where traditional lettings agents would send out one or two decisive, clearly worded and equally effective messages. The language used by Chancellors is often not just repetitive and impersonal, but bordering on pushy, even hostile. This is not what clients want to be confronted with when making important decisions and organising their lives for a move.

That's a shame, because it is perfectly possible to be legally safe and yet strike a friendly tone. At present, it is humane professionals in local branches, like Andrew, who save the day for Chancellors, making sure that it does not come across as a bleak money-making machine (which is perhaps what it is - but manners still matter).

29 de janeiro de 2020
Avaliação não solicitada
logotipo da Chancellors - Hampstead

Resposta da Chancellors - Hampstead

Hello Mr Biedermann, thank you for leaving this 5-star review. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Avaliado com 5 de um total de 5 estrelas

Thank you!

Thank you Kudret for all the help and guidance. Thank you also for being so kind and being exceptional at what you do!

28 de janeiro de 2020
Avaliação não solicitada
logotipo da Chancellors - Hampstead

Resposta da Chancellors - Hampstead

Thank you for leaving us this great review Miss Bond, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Avaliado com 5 de um total de 5 estrelas

The service was top rated.

The service was top rated.

The sell took time as the property had challenges as it was probate property. The Manager Oliver Lewis and his team were excellent and were always giving us an update. Oliver took personal care to ensure that his team spoke to the lawyers from time to time to ensure the sell was on track. Extremely happy with the service and personal care. Would highly recommend Chancellors Hampstead

27 de janeiro de 2020
Avaliação não solicitada
logotipo da Chancellors - Hampstead

Resposta da Chancellors - Hampstead

Hello Manik, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful, I dealt with Kudret who went above and beyond in trying to help me find the ideal place to rent. I'll definitely be going back to them to help me with my next place too.

22 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service at Estate Agency in North London

Oliver in Sales at Chancellors was a true professional. He valued our business and he was very flexible to accommodate our needs. He meticulously followed-up matters - something very useful for busy professionals like my wife and I. He has made efforts to ease us through the admin and I would definitely recommend his services!

21 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended agency

Serious, professional and reliable estate agency. We had the pleasure to work with the letting negotiator called Kudret who was very kind and helpful during the whole process of renting a flat. Definitely recommended!

20 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andy was absolutely fantastic!

Andy was absolutely fantastic in supporting me in the process of finding the right property. Always attentive and with truly listening to my concerns.
I would highly recommend him to anyone in search for the perfect property!

15 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From the very beginning Andrew Bruce…

From the very beginning Andrew Bruce was very supportive.
He is an excellent negotiator: thanks to his efforts both sides (the tenant and the landlord) were totally satisfied with the deal.
For me (as an overseas landlord) his technical support was extremely valuable. Without that support I could never meet the tenant's requirements and the deal would never been signed.
I also found him most informative. It was important to have full and timely information during the whole process of finding the tenant.

9 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Overall good results

Dynamic operator with a very good fast response to communications. At times could appear too driven to reach the goal to nurture the human side. Proactive in instigating changes to contract. Overall good results in securing a tenancy.

3 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Team at Hampstead

I found the Team at Hampstead very knowledgeable and efficient.
Quick to respond with advice and able to negotiate with the best interests of their client in mind.
Rebecca Delman handled the sale with confidence and good humour over the last 7 months.
Thank you all.

18 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A huge thank you to Simla at…

A huge thank you to Simla at Chancellors. As a relocation agent I am used to deal with many agents and Simla has been great. Very good advisor and negociator, she did her very best to make that deal happen. A big thank you again.

5 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kudret has been the best estate agent I met

Kudret has been nothing short of absolutely wonderful. He has been of great help, fast responding and extremely helpful to my search and process. That's the first time an agent has been so helpful. I highly recommend him to anyone looking for a property.

27 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. These guys went above and beyond to ensure the sale was a success. Thank you!

13 de novembro de 2019
Avaliação não solicitada

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