John Charcol Avaliações 

1.510
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Molly Wilsden was the absolute best in arranging our mortgage - super responsive and helpful in walking us through the process as first time buyers with A LOT of questions and anxiety about how everyt... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Ver mais

Avaliado com 5 de um total de 5 estrelas

John Charcol were amazing at getting me a mortgage and doing the impossible. Suzy is an absolute expert and wizard at getting difficult mortgages and working her magic with the lenders. I had poor cre... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Ver mais

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.510)

286 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top drawer customer service

I cannot say enough good things about John Charcol. I chose them after doing an online search for mortgage brokers who could assist people moving back to the UK after living overseas. Georgijs found us a great mortgage. Not just an okay considering we had just moved back after a lengthy stint abroad mortgage, but a great mortgage full stop. He was very responsive to questions, and Zerena on his team checked in with us regularly throughout the process. They aren't just going through the motions of doing a job, they are providing a service and it's a fantastic one! I would most definitely use this firm again and would highly recommend them to others.

17 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend John Charcol great outcomes

We had an excellent experience with John Charcol and couldn’t be happier with the service we received throughout our mortgage process.

Our broker, Alvin, was absolutely fantastic. He guided us through every step, explained everything clearly, and was always available to answer questions and offer reassurance. His knowledge and support made what could have been a stressful process feel smooth and manageable.

We’d also like to thank Fiona, who oversaw the operations of our case. Her organisation, attention to detail, and behind-the-scenes support ensured everything ran efficiently and on time.

Thanks to the whole team, the process was seamless from start to finish. We would highly recommend John Charcol to anyone looking for professional, supportive, and reliable mortgage advice.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. Chased up the solicitors for us and pushed hard to ensure completion. Louise was especially helpful. Definitely recommend and will use them again in the future.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with Sophia has been outstanding.

My experience with Sophia has been a delight. Sophia has referred me to another service when I was facing challenges. Sophia is very professional. What makes her professional is her time management, transparency, knowledge, experience, and she gets the job done and a women of her word. Sophia advocates in a professional manner working in collaboration. I'm so happy Sophia settled my mortgage and she is good at her job. Sophia asked appropriate questions and will share her knowledge tailoring your own circumstances. I hope her company acknowledge what a great asset she is to her team.

8 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kirtan my broker and Jenny client…

Kirtan my broker and Jenny client relationship manager have both been super helpful, reply quick to emails and text, and give first class service. Kirtan went above and beyond to get my dad and I a mortgage length that another broker couldn’t get us. He even offered me advice on other matters unrelated to mortgage. Both Kirtan and Jenny are super friendly, polite and they never made me feel like I’m asking too many questions. They answered my questions and concerns with kindness and patience. I rarely ever write reviews but reading reviews helped me find the correct people for my life changing decision (buying a property!) I hope my review will help someone else choose Kirtan, as I would choose him again in the future.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with the overall experience…

Very happy with the overall experience with John Charcol. Olly and Jenny made an amazing team. They worked through some complex mortgage requirements that dragged on due to delays our side, and were professional throughout with prompt communication, accurate information and no pressure. Would recommend and would use again, you get what you pay for in terms of service.

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great efficient service from Jessica…

Great efficient service from Jessica and Emma at John Charcoal’s. Very easy to work with. Really knowledgeable and provide sound advice. We’ve used them for over 10 years now and would thoroughly recommend them.

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant re mortgage

From start to finish excellent customer service from Nicole @ John Charcol. Brilliant comms throughout and made the process very stress free. I wouldn’t hesitate to recommend or use again.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent broker

This is the 2nd mortgage Daniel Williams has arranged for me ,he is friendly and extremely professional ,i would not hesitate to recommend ,thanks Daniel

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Georgia is great

My friend referred Georgia to me. She was super helpful and responsible! As a first-time buyer, she has made my journey easier and provided a lot of insightful knowledge!! Would absolutely recommend :)

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ed from John Charcol

Ed from John Charcol was so supportive and no question was too silly.
He took the time to go through all the options and gave me time to make my decision.
I would recommend him and his advice to all looking for a mortgage broker

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional

Hailey Kow and team are exceptional at what they do, no question too daft and no request too difficult. A very holistic approach to find a deal suited to you. Could not recommend highly enough.

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great options and service

Molly and John Charcol did a great job securing a buy to let mortgage. They had a good range of products and thoroughly researched available options when many other brokers wrote the situation off. Molly was very detailed in explaining the options, process and provided tremendous support during and after purchase. Highly recommend her and John Charcol.

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kirtin Hingu (+ his team) at John…

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

31 de outubro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais