Cheetah Cars Avaliações 

Abandoned by Cheetah cars. My 9 month old, 10 yr old, grandsons, my daughter, son-in law and myself at Heathrow Airport. In spite of having received full payment for our return journey home week before.
Our flight from Madrid was delayed. I contacted Cheetah Cars on landing at approx 14:15. Was told my car was 5 mins away. Called again. Told car was 15 mins away. Yes now further away. At approx 15:30 over an hour after landing with baby, child family with buggy suitcases etc. driver found behind a pillar holding my name on his phone. Was asked what was I doing and told he had been waiting since 13:00!! He then walked off across busy airport road. We followed he gets into the lift turns and says “sorry I can’t take you.” He gets out of the lift completely abandoning my entire family knowing we’d paid to be transported home. I reported the incident the evening we arrived home. Was promised a full refund. This still has NOT been paid. This incident took place on 29 June 26. This shocking lack of care and safety of passengers was reported yet the company have done nothing to apologise or resolve. They haven’t even bothered to respond to my email detailing the traumatising event.
Be Warned!! Especially if you’re travelling with babies and small children.

Booked a car for Heathrow T5. Selected drop-off from their menu that stated London Heathrow T5. On way to T5 driver said drop-off will not be at T5 departure but instead will be nearby. If wanted to be dropped at departure I had to pay cash gbp12 extra. No choice but to pay. He would not even take credit card. After I fedback company explained that the drop off I chose was the Holiday Inn but this was not stated in their drop down menu. Company agreed out of goodwill to refund the gbp12 via my credit card after 48 working hours. After repeated emails n no further reply from the company I still have not received the refund. The company should ensure that the drop down menu clearly includes T5 departure drop-off .
Because they agreed to refund I was not going to give a poor rating. But after agreeing to refund but not honoring it trust in this company no longer there n hence rated poor.

Good timing on both ends of the journey. Top driver. Highly recommended

Excellent service indeed. Timely pickup from Heathrow and drop off at home at a very convenient price. First time used it and fully satisfied. Will use only Cheetah going forward.

I’ve been a regular customer of 121/Cheaters Cars for many years, and the service is always excellent. The office staff and drivers are professional, friendly and always happy to help. It’s always a pleasure travelling with Wais the driver, including this afternoon. Thanks again for another great journey!

Karshid and all other Cheetah drivers I’ve used for a few years are all polite and good drivers. They are all very prompt to collect passengers at pick up time at home. They’re the best company and don’t charge ridiculous amounts.

We used Cheetah Cars to pick us up from Wembley after a concert. They were helpful and friendly from start to finish and provided an excellent service. Would highly recommend!

Great service. Very nice driver. Highly recommend this firm for airport pick ups.

The service provided to us was outstanding. The driver arrived and was waiting for us at our hotel 10 minutes early. Took some time to research the best traffic route for our trip to Heathrow terminal 4 and reached out destination ahead of schedule.
I highly recommend this service!

Clean and comfortable car and polite driver.

Reliable and trustworthy. Have been using Cheetah for the past year and they are by far the best car service in my area. Reasonable prices, friendly and helpful drivers and a responsive call centre

I booked at the last minute driver was early even when we had road closure he was very patient God to our destination without any issues.
When traveling in and out of London you should figure at least 50% more time to get somewhere

Awesome. They picked my mum up earlier than we had scheduled. She's elderly and needs assistance so we over estimated how long she would need to get through immigration and baggage reclaim. When they knew she was out, they went to get her. Not all cab companies are equal. Thank you

Very helpful and well mannered driver had an amazing experience with him

Great experience, glad I booked the transfer! Driver was right on time and was really careful.

Disgusting service. I booked cars for a corporate trip a week in advance, and 12 hours before the trip they “cancelled” it and are hiding behind the excuse that they called, but not a single employee of this company called the number provided, apparently because it is a Czech number. When I finally got through myself, I was told that all cars for tomorrow had been cancelled. A horrible employee with a hellish Indian accent. A disgusting company, and God forbid they don’t refund the money — we will sue them.

The conductor were on time at my house and the travel was very good.

I am so pleased with my experience, first time to try cheetah car and definitely won’t be the last, the driver (Sohail) was extremely professional, polite, on time, helped with luggage, smiling and welcoming. Its was lovely to be welcomed at the airport with this lovely manners. We got stuck in heavy traffic due to a highway accident he didn’t complain once or had an attitude, stayed calm quiet and professional. Driving was sleek and no drama, job was done to perfection. Thank you Cheetah thank you Sohail. Will definitely use ur service again

Great service just in time, for a good price.