I would like to take a moment to express how truly grateful I am for all the love, care, and support you have given my son over the past two years. From the very beginning, we have felt so l... Ver mais
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Veja o que dizem as avaliações
It was really helpful as I could have my profile set up within a short amount of time. The assistance mapping was great. All the procedures were done accurately and promptly.
Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... Ver mais
I love what the company do and love the look of the profile. I don’t feel that I get many parents inquiring and when they send a message and I reply I then do not get a response and have no idea... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Childcare.co.uk
Escrito pela empresa
Childcare.co.uk - the easy way to find local childcare
Escrito pela empresa
- We're committed to our customers
- We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.
Customer Support is available 365 days a year
If you've got a problem then we are here to help.
Informações de contato
Reino Unido
- www.childcare.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great site!
Wouldn't have found our children's childminder without childcare.co.uk. Such a useful website!
A very caring and calm babysitter
I was impressed with the way she interacts with children and how she ensures a nurturing environment for them to develop.
immediate success
I found a childcare provider within 5 mins on childcare.co.uk and we are still using her 5 months later!
Great service!
Very helpful with finding the right…
Very helpful with finding the right childcare
Pode usar a ajuda de IA para as respostasVer mais
It’s helped me find childcare no doubt…
It’s helped me find childcare no doubt but the payment structure is stupid why not run ads instead of the £15 every two weeks is very annoying

Resposta da Childcare.co.uk
Easy to use for busy parents
Highly Aggressive responses to bad reviews
I am very concerned about Childcare's aggressive and insulting replies to any reviewer who gives them less than a 3 star review. To me this seems unethical.
When I asked if they were using Al l got this response.
". We do not use 'AI bots' or any other machine technology to respond to reviews."
I could not believe that a human reviewer would be so stupid as to deliberately antagonise people in the way the lady responding to these reviews is doing.
She will respond to this that this is the 4th one star review I have posted. This is because I can only write one review for Childcare.com via Trustpilot: therefore, in order to write another one, I have to delete the first. It is NOT because I regret or withdraw anything that I have stated.
They will confirm that I told them I would delete my first negative review. This is because they refunded the £9.99 I had paid them. I had realised that this platform is useless for teachers to advertise (unless possibly they need a lot of work and it's worth them have a permanant subscription). They did not ask me to delete the review. I deleted it because it was the right thing to do. The second review which I posted on Sunday afternoon, was a very short review because I was very frustrated as how difficult I had found it to delete this sight, and I keep being sent the same request which was driving me mad! Because Childcare had reacted so quickly before, I assumed they would merely have reassured me that they had deleted my account and that I would not be bothered by them anymore. I would probably also have deleted this second one star review.
Instead, to my great surprise, I got a long tirade accusing me of leaving a false review and denying that I had been trying to get off the sight for ages. The lady responding claimed to know what was going on my mind! She also said my behaviour was very disappointing for a teacher. I just could not believe how patronising she was being. For the record I am a 62 year old highly qualified and experienced teacher, with a fantastic reputation and the prices l charge are extremely reasonable considering that. The replies I have received from Childcare.co.uk imply that ALL teachers, included tutors advertising on their platform with no, or very basic qualifications, should charge exactly the same amount. Because they had libelled me in that second review, I deleted it and wrote a third where I posted my mobile number and gave her a 5 hour slot in which to call me. Obviously I have now deleted that review and this, I hope, is my final review.
But the reason I feel compelled to post another review is because the outrageous things that the lady answering these reviews has said to other reviewers and I quote directly from these reviews below.
From another one star reviewer,
"I had a very disappointing experience with Childcare.co.uk. My account was permanently closed and refunded after I was accused of acting as an "intermediary" or agency, which I strongly dispute".
As part of the ranting Childcare.co.uk response the lady that answered actually wrote this....
"It is a serious concern that you have taken time out of your working hours, to leave this review, when you are supposed to be caring for children."
Childcare then went on to post a comment from this childminder's Ofsted report which the lady responding to these reviews thought would back up the above statement (it didn't). So Childcare has god like vision and knows that when the childminder wrote this report she was neglecting the children in her care. This is outrageous. I thought only AI bots could be this stupid!
In a similar vein another one star reviewer complains,
"I can't believe you have used private information about my child and circumtances in your reply.....Do not disclose information about my child on this site especially as a way to justify any of the above."
This is what the lady responding to these reviews had had the audacity to write to this reviewer (who had given her name).
"It looks like you are in quite a desperate situation and have some quite complex needs for your child which can't be met by every childcare provider."
I could go on about the aggressive tone consistently used by the lady that Childcare.co.uk is using to respond to bad reviews but l suggest readers make up their own minds.

Resposta da Childcare.co.uk
Sophia has been amazing for my…
Sophia has been amazing for my daughter. In such a short time, we’ve seen her language blossom, and she comes home excited about all the fun activities they do. Sophia goes above and beyond every day, providing a caring, creative, and safe environment. It’s such a comfort to know my little one is happy, learning, and truly thriving she absolutely loves
I understnd childcare demand in…
I understnd childcare demand in different areas. Safe and secure messaging system in place.I understand people’s requirements in chidcare settings.
Reliable and Easy Way to Find Quality Childcare
I had a great experience using Childcare.co.uk to find a childminder for my son. As a student-parent, I needed someone reliable, trustworthy, and nurturing, and this platform made the whole process so much easier.
The website was easy to use, and I was able to browse profiles, read reviews, and connect with potential childminders quickly. I can comfortably recommend Childcare.co.uk to other parents and carers.
My experience with childcare.co.uk so…
My experience with childcare.co.uk so far has been amazing! I enjoy using it !
Excellent site for finding the best…
Excellent site for finding the best care for your little one.
A really great app for finding local…
A really great app for finding local childcare
Weird response to negative reviews
This company, strangely, leaves very insulting comments to any reviewers who say anything vaguely negative about Childcare.com. These comments are long and ranting. Is this AI?

Resposta da Childcare.co.uk
Good chat
Good chat. Very convenient, everything is clear. I'm a new user, but I already know my way around it well.
A Experiência Trustpilot
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