Citizens Debt Relief Avaliações 

560
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful and full or liars. We made the bad decision to trust these people and it has hurt us so much. They rarely answer the phone and when they do, they spew lie after lie. Alex Ordonez... Ver mais

Avaliado com 5 de um total de 5 estrelas

When I first contacted this company, I was told they would help me to get my financial situation straightened out. I was thankful that they are able to help me; however, with the good monthly fee, I d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brandon is AMAZING! I feel a weight has been lifted from my shoulders and I can see an end to the stress of being in debt. Brandon replies quickly to text messages and is supportive.

Avaliado com 5 de um total de 5 estrelas

Paul Hyland presented the debt relief program, that Citizen Debt Relief had to offer me, exceedingly well. He then answered all my questions very professionally. I felt, while talking with him, ver... Ver mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

560 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 18% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(560)

77 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

If it wasn’t for Cole Connell I’d be in…

If it wasn’t for Cole Connell I’d be in a world of credit and loan war. I wished more companies hired more qualified professionals as he is!!! Anything I send to him that I question, I have an immediate response with credible advice and answers. Thank you, sir!

26 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional Organization

CDR gathered my information about creditors, and began reaching out to them on my behalf. They've submitted the payments that I've sent, and really, made the entire process pretty simple. When I've had questions, I've called and they've always been quick to respond and provide the information that I need.
Highly recommend.

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This Company is the worst Signed up for…

This Company is the worst Signed up for them to help with my Cridit they faithfully took funds from my account with no problem 10 months to be exact after the 6th month they were not helping me just holding my money in in their account then they lied to me and said they were going into court never happened for one of my accounts they owe me $2,5008.03 every time I call no one answers my calls they keep giving me the run around your money will be refunded in your account and I did it at a proper time I feel like they are predators and they pray on people then they want you to open up another loan I closed my account with them in a timely manner once I seen they were not BBB affiliated the girl on the line keeps telling me over and over your money will be refunded on Friday never happens this is a sad situation when they pray on people that needs help I will not give up I want my refund they took out $278 for 10 months out of my account and I canceled at the fourth month then they tell me they went into court to settle with portfolio recovers recoveries which never happened

5 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Review for joining Citizens group.

I don't know Chris' last name but he was excellent in explaining the program to me. I got burnt by another co. That took me for about $1500 so I was very hesitant at first. He explained how it all worked and assured me Citizens was a reputable business. Also customer service did a follow up and helped me to feel even more comfortable.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Would never recommend

Would never recommend. No communication. No results. They have failed me and now I am being contacted by attorneys from the banks I owe. I am so disappointed I would not recommend them to an enemy. What do I do now? They have left me to the sharks and they still have all my money. Warning! Never use this company. It will be the worst thing you've ever done. Use National debt relief.

27 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Glimpse of Light

We are in quite a predicament. I feel Conor is trying to guide us in figuring out how to address our debt situation best. I look forward to continuing this journey and hopefully becoming debt free.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thomas Fischer went above and beyond to…

Thomas Fischer went above and beyond to help me understand the process with my creditors and the loan. He took the time to explain everything to me and really listened to my questions. He promptly answered my calls and I felt comfortable with him helping me. I highly recommend him. Thank you Thomas!

2 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

EVERYTHING IS WRONG WITH THIS COMPANY…

EVERYTHING IS WRONG WITH THIS COMPANY ‼️I PAID IN $1800 TO THIS COMPANY ‼️FOUND A BETTER WAY & REQUESTED A REFUND MONTHS AGO‼️ALL IVE BEEN GIVEN IS THE RUNAROUND ‼️ALONG WITH A MILLION EXCUSES‼️‼️ALL I WANT IS MY REFUND I WAS TOLD IT WOULD BE IN MY ACCOUNT BY JUNE 30 2025‼️STILL NOTHING & THEY NEVER RETURN YOUR CALLS‼️AT THIS POINT IM HIRING AN ATTORNEY BECAUSE THEYRE NOT WHAT I EXPECTED THEM TO BE‼️AND NO DEBT WAS RESOLVED FOR ME‼️ ATHEY ARENT WORTH IT‼️

1 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

For me communication is key excellent service

I appreciated how the company stayed in touch with me. If I ever had questions by text, I was able to get answers as well as emails with my concerns. Addressed, they work with me on the amount that I can pay monthly be in that I was on a fixed income overall. The process was painless, sometimes we're very hard. But the outcome and the end process was the main result. And I'm so happy with the way they helped me get away from this debt. I recommend.

4 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Job

The whole process from the first phone call was very professional. Mr. Kay had all my information and calculations ready to discuss. The papers signed and the documents were completed. Very efficient job.
Thank You, Katie

21 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TRUSTPILOT are you reading these…

TRUSTPILOT are you reading these reviews? Citizens Debt Relief is scamming people! You should be checking into this and not just endorsing them.

It is disappointing that what should be a trusted source is essentially stealing peoples money. Review your Reliant (RAM) Accounts for your current escrow funds. See if it matches the payments negotiated and accepted by you, if any and verify that your creditors have received the funds. Demand someone at Citizens Debt Relief give you the Login and Password. It is your account and your funds are held until withdrawn by Citizens Debt Relief or check is cut to your Creditors less the maintenance fees by Reliant of $10.95 per monthly fee and $20.00 for their Annual Fee. VERIFY YOUR ACCOUNTS!!!

26 de março de 2025
Avaliação não solicitada
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Resposta da Citizens Debt Relief

We regret that the client is upset with their service evidenced by repeated complaints and one star reviews on multiple platforms. This client has been fully refunded less services rendered. We have fulfilled our obligation as per the enrollment agreement.

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