Last year was writing a positive review regarding a poor quality sky caddie GPS watch, which i then swapped for a Bushnell and the customer service was decent. Here we are 12 month's later writing a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Brilliant, personal service. Although there was a small problem with the availability of an item I’d ordered, I got an email from a real person (!) who provided an number for me to call. I rang and sp... Ver mais
Ordered through their sister company, golfshoes.co.uk. Excellent customer service from start to finish. There was a stock issue with the shoes I originally ordered, but the team handled it brilliant... Ver mais
Used Clarke's for two purchases now and both interactions have been excellent. Clear expectations around delivery timescales for custom made equipment and the last one turned up much quicker than adv... Ver mais
Detalhes da empresa
Escrito pela empresa
We take pride on offering the leading brands in golf at the lowest prices, shop in store and online at www.clarkesgolf.co.uk
Informações de contato
Mill Lane, WA11 8LN, Rainford, Reino Unido
- 01744 419914
- admin@clarkesgolf.co.uk
- www.clarkesgolf.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional customer service from Kelly
I unfortunately purchased some incorrect irons and only realised after 2 rounds, I got in contact with Kelly from Clarkes and her customer service was exemploary. Kelly fully refunded me on my set of irons and sorted out a credit voucher for the total value of what I originally planned. I will always purchase any future golf gear from Clarkes. I honestly can't recommend Clarkes enough. Kelly is a credit to the business.
Thanks again!
I recently ordered the new callaway…
I recently ordered the new callaway elytes a month before release date, the date of release went passed by nearly 2 weeks and still no new clubs, they were being custom fit so I gave them the benefit of the dought. After a conversation and the phone they said they will be with me on a certain day so I booked the day off work to recieve them. They turned up only to be left handed clubs after I ordered right handed clubs. I then spoke to them again which they apologised and yes we all make mistakes but they told me they copied and pasted my order and send them to callaway and that the picture that was sent was a left handed club which is a massive lie as when I found my order the picture was actually a right handed club. Anyway I then waited another week for them to turn up which they did and this time they were right. But I booked 2 rounds of golf which I lost out on as I sold my other clubs and a day's wage and all they offered was a £60 voucher which to me and a few people I've told is a poor show as even the 2 rounds cost me more than £60. This is the 2nd set of clubs I brought from them in 2 years but after being lied to and only offered £60 I won't use them again.
Excellent Service
Excellent service throughout, really good deal on 2 Callaway Hybrids. Very happy with my purchase and a very quick delivery. Thank you Clarkes Golf
customer service contact
Clarkes have contacted me this morning & explained their reasons for my previously poor review, I'm happy with the outcome & I'm prepared to use the store again
Thank you for getting in touch & your help
Great Deal
Clark’s Golf contacted me to say my putter was out of stock. I decided to buy another one and the company gave me a great deal. I wouldn’t hesitate to use them again. Thank you.
Graham
Wouldn’t use again online
Wouldn’t use again online. Paid £4 for delivery. Garment was poor quality so I returned the very small parcel and had an another £4 deducted from refund. Not reasonable in my opinion.
What can I say
What can I say
The staff and food are excellent
The atmosphere is always welcoming
It would be nice to see some golf on the tv rather than daytime tv
Amazing customer service
Purchased a jacket from this company and needed a quick, urgent replacement owing to an issue. Clarke's were absolutely brilliant in their response and the way things were handled, ensuring another jacket was sent without delay.
It's extremely rare to find such excellent, professional customer service.
Thanks so much.
Thank you Clarkes golf
Thank you Clarkes golf. I ordered a stand bag but when it arrived I didn’t like it. No problem sending it back and I chose a different bag which I love. Delivery was on time and customer service excellent. Big thank you to James for sorting it out for me. Much appreciated. I would definitely use Clarkes Golf again.
Super fast delivery and the best price…
Super fast delivery and the best price I could find online for a polo top
First time user with this company
First time user with this company, very good service. Great product at a very competitive price & next day tracked delivery, what’s not to like!
Very pleased with my purchase and will use this company again
Clarkes Golf Outlet Cracking People
Called into Clarkes Golf Outlet at the Formby Golf Centre regarding buying a new set of irons.
The gent who helped me (Dean) was very helpful and patient we had a look at several brands and I was allowed to try some clubs that we felt would suit my needs.
I eventually chose a set of lightly used Taylor Made Stealth Irons with a graphite shaft, they were very good value and the condition of the clubs were excellent.
Thanks to Dean and his colleagues for all the help and advice, despite the travel distance required I shall be sure to visit them again when I next require golf equipment.
Driving range was also excellent high quality mats and spacious bays to practice from
Avoid this awful company.
Again, only one star because I can’t leave zero. I took the trouble to leave you a review and you have left a reply, obviously for would be purchasers to see, claiming to have offered great customer service. Any option you offered me completely missed my expectation of a delivery on time, indeed within the time frame you specified. You also completely forgot to address your heavily veiled ‘free delivery’ claim. Nothing has changed, your service is utter rubbish and no amount of counter response will ever change that. Buy somewhere else fellow golfers, or be disappointed.
Spent a good amount with these guys…
Spent a good amount with these guys this week and couldn't have been a smoother process. Initially I thought it may have been a day late due to DPD not updating that they'd picked up the clubs but a quick message, which was responded to in minutes confirmed, all was ok. Unbelievable customer service.
Had a problem but they were good Anne sorted it out
Had a problem but they were good and sorted it out promptly
Paid for Saturday delivery
Paid for Saturday delivery. No sign of parcel on Saturday.
Ordered in plenty of time.
Customer service non existent.

Resposta da Clarkes' Golf
Great experience with Clarkes' Golf
I had a great experience with Clarkes' Golf! Couldn't fault them for anything! To be honest though I wasn't a 100% sure on buying from them as before I actually done my order, I didn't really know/heard about them. But from checking reviews I went and placed my order and couldn't be happier! I ordered a custom Scotty Cameron Super Select Newport 2.5+ (with a custom matador grip) and I got a better price on Clarkes' Golf than any other online store as you get a discount as soon as you make an account with them. So the order took about 3 weeks to come and I'm over the moon with it, plus I got a free Titleist Cap with my order! Altogether it should have cost me £440 but got it all for £417. Keep up the good work CG!
Amazing Customer Service and Delivery
Speedy delivery, competitive price and amazing customer service who responded so quickly and got issue sorted the next day. Will definitely be returning!
Out of this world customer service
Out of this world customer service. I wanted a bag they didn't have in stock/had sold out of, so they sourced it for me, got it into their store, and shipped it to me - and all in just a few days. All 3 emails I sent them were responded to almost immediately, and during a time when black Monday was going crazy. I really cannot see how they could be any better, so highly recommend.
The customer service is exemplary
The customer service is exemplary. They respond immediately to queries or problems. They help and go over and above to resolve issues even when I have inadvertently caused it.
Thank you so much.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







