CLC World  Avaliações 

1.007
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The CLC is the worst holiday company I’ve ever met. Missold packages, lied about everything to get the money out from customers pocket. We had to take them to court. Liars! Don’t buy anything from the... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Extreamly difficult to book holiday though CLC world. I believe it is their strategy to Harass customers who are on trial membership. Getting through phone next to impossible. Once connected after hou... Ver mais

Avaliado com 1 de um total de 5 estrelas

Need to complain about a recent holiday with my brother to wyndham residence golf and spa resort kusadasi turkey. Awful resort wasp infestation and wasp nests. Didn't enjoy my experience there, couldn... Ver mais

Detalhes da empresa

  1. Viagens e Férias

Informação fornecida por fontes externas variadas

Drawing upon over three decades experience of developing award-winning resorts, CLC World is a family-owned business built on strong foundations. We have grown to become Europe’s largest independent resort operator, building a dynamic and diverse collection of international resorts and hotels found in some of the world’s most desirable destinations. In our opinion, the cornerstone of a great holiday begins with fabulous accommodation. The fact that we plan, design and build our own flagship resorts is a testament to this, setting us apart from others in the industry and bringing a great deal of reassurance to our Members. Whether it’s a hotel room, apartment, self-contained lodge, suite or townhouse, they know that owning a holiday home under the CLC World banner means carefully-considered and professionally-designed living spaces with amazing vistas and first-class facilities. But it isn’t just fabulous accommodation that is on offer. CLC World operates all its resorts in order to deliver on its mission statement; “exceeding your expectations”. So whether it’s dining in our myriad restaurants, cafes and delis, relaxing in our spas or working out in our fully equipped gymnasiums, CLC World is working for you. We are industry leaders in designing and launching new holiday and property ownership products, affording our Members the best opportunity to fully or part-own residences at any of our stunning resorts in Austria, Orlando, Tenerife, Aegean Coast, Costa del Sol and the UK.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(1.007)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Sold a dream

Sold a dream when we went to Spain 3 yrs ago we have had nothing but problems and want out of this. Cyprus holiday last year was awful accommodation. Never able to book a holiday we want in advance.

23 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Broken promises

We joined CLC and were promised the world but instead were given nothing the company knew we had 4 children so we told the we need holidays around the school holidays we were told as long as we book 2 months in advance we would have no problems but we tried booking several months in advance but were told everything is fully booked

16 de julho de 2020
Avaliação não solicitada
logotipo da CLC World

Resposta da CLC World

Thank you for taking the time to post you review. Member Services will be in contact with you to assist with bookings.
Many Thanks
CLC World

Avaliado com 5 de um total de 5 estrelas

I have had a wonderful experience…

I have had a wonderful experience booking with clc world. Michelle and her colleagues have helped me out tremendously with all the flight cancellation issues I’ve had and to re booking apartments for different dates.
Thank you for all your help, it’s much appreciated! 👍🏼

14 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't get trapped

Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK. Finding the whole experience so far very frustrating. Trying to get out of this mess. Word of advice don't get yourself trapped in this.

14 de julho de 2020
Avaliação não solicitada
logotipo da CLC World

Resposta da CLC World

Thank you for taking the time to post your review. We have passed your information on to Member Services who are now contacting you to arrange your reservations. Many Thanks, CLC World

Avaliado com 5 de um total de 5 estrelas

Fantastic experience as always

Fantastic experience as always. The customer service provided by CLC rep Carolee, was second to none. She went out of her way to accommodate our requirements and this is what makes CLC the best!

13 de julho de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

trying to book a holiday/find out more…

trying to book a holiday/find out more details about my holiday voucher but no way to contact CLC by phone as phone lines and UK offices are closed due to the pandemic. A little lost on what to do now.

8 de julho de 2020
Avaliação não solicitada
logotipo da CLC World

Resposta da CLC World

Hi there, we have passed on your review and someone from our Reservations department will give you a call today. Many Thanks, CLC World

Avaliado com 5 de um total de 5 estrelas

Excellent response following posting on Trustpilot

While absolutely appreciating the Global Pandemic and that CLC are operating on reduced staffing levels we were worried when we posted our initial review that we could not achieve any direct communication with CLC via phone or email but we had noticed that Trustpilot reviews were receiving swift responses.
Although we felt fairly sure that CLC would have it all in hand we did become slightly worried that we had been lost in the system especially when we found lots of very positive reviews on Trustpilot about excellent communication.
HOWEVER less than 24 hours after posting our original review the absolutely excellent Naomi phoned us on our landline and mobiles to reassure and update us.
Naomi was so very helpful and has promised to be in touch again soon.
We couldn't of asked for more lovely assistance hence the change to 5 stars.

2 de julho de 2020
Avaliação não solicitada
logotipo da CLC World

Resposta da CLC World

Thank you for taking the time to post your review. Your feedback has been passed to the Member Services department and they will be in contact with you soon.

Avaliado com 5 de um total de 5 estrelas

First rate assistance!

With the lifting of the travel restrictions to permit our holiday, we were very pleased with the assistance provided by the holiday coordinator...
Thank you Yvonne for all your help.

2 de julho de 2020
Avaliação não solicitada

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