The CLC is the worst holiday company I’ve ever met. Missold packages, lied about everything to get the money out from customers pocket. We had to take them to court. Liars! Don’t buy anything from the... Ver mais
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Veja o que dizem as avaliações
Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK.... Ver mais
A empresa respondeu
Extreamly difficult to book holiday though CLC world. I believe it is their strategy to Harass customers who are on trial membership. Getting through phone next to impossible. Once connected after hou... Ver mais
Need to complain about a recent holiday with my brother to wyndham residence golf and spa resort kusadasi turkey. Awful resort wasp infestation and wasp nests. Didn't enjoy my experience there, couldn... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Drawing upon over three decades experience of developing award-winning resorts, CLC World is a family-owned business built on strong foundations. We have grown to become Europe’s largest independent resort operator, building a dynamic and diverse collection of international resorts and hotels found in some of the world’s most desirable destinations. In our opinion, the cornerstone of a great holiday begins with fabulous accommodation. The fact that we plan, design and build our own flagship resorts is a testament to this, setting us apart from others in the industry and bringing a great deal of reassurance to our Members. Whether it’s a hotel room, apartment, self-contained lodge, suite or townhouse, they know that owning a holiday home under the CLC World banner means carefully-considered and professionally-designed living spaces with amazing vistas and first-class facilities. But it isn’t just fabulous accommodation that is on offer. CLC World operates all its resorts in order to deliver on its mission statement; “exceeding your expectations”. So whether it’s dining in our myriad restaurants, cafes and delis, relaxing in our spas or working out in our fully equipped gymnasiums, CLC World is working for you. We are industry leaders in designing and launching new holiday and property ownership products, affording our Members the best opportunity to fully or part-own residences at any of our stunning resorts in Austria, Orlando, Tenerife, Aegean Coast, Costa del Sol and the UK.
Informações de contato
Reino Unido
- pr@clcworld.com
- www.clcworld.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent places and people
Excellent venues, apartments and superb customer service. Would highly recommend
Excellent customer service in…
Excellent customer service in unprecedented times
Good information given during these…
Good information given during these testing times.
Fully updated all the way regarding re opening safety measures and resorts.
Looking forward to our next CLC Break good Company .
Kasia
Excellent customer service. Well recommended company
Sold a dream
Sold a dream when we went to Spain 3 yrs ago we have had nothing but problems and want out of this. Cyprus holiday last year was awful accommodation. Never able to book a holiday we want in advance.
Broken promises
We joined CLC and were promised the world but instead were given nothing the company knew we had 4 children so we told the we need holidays around the school holidays we were told as long as we book 2 months in advance we would have no problems but we tried booking several months in advance but were told everything is fully booked

Resposta da CLC World
I have had a wonderful experience…
I have had a wonderful experience booking with clc world. Michelle and her colleagues have helped me out tremendously with all the flight cancellation issues I’ve had and to re booking apartments for different dates.
Thank you for all your help, it’s much appreciated! 👍🏼
Don't get trapped
Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK. Finding the whole experience so far very frustrating. Trying to get out of this mess. Word of advice don't get yourself trapped in this.

Resposta da CLC World
HONESTLY, AMAZING 👏👏
Amazing service, quick responds, very kind staffs and beautiful places to visit. Proud to be member!
Excellent help off the lady in the…
Excellent help off the lady in the booking department. Very helpful and knowledgeable.
Really helpful and lovely staff.
Fantastic experience as always
Fantastic experience as always. The customer service provided by CLC rep Carolee, was second to none. She went out of her way to accommodate our requirements and this is what makes CLC the best!
Great customer service
Following a few hitches with getting onto the site we received excellent customer service from Annette
Good customer service and understanding…
Good customer service and understanding of the challenges facing its clients during this Covid-19 pandemic period.
trying to book a holiday/find out more…
trying to book a holiday/find out more details about my holiday voucher but no way to contact CLC by phone as phone lines and UK offices are closed due to the pandemic. A little lost on what to do now.

Resposta da CLC World
All sorted quickly
The team are ever so helpful
The team are ever so helpful, patient and polite Amanda and Paula are simply amazing .
Excellent response following posting on Trustpilot
While absolutely appreciating the Global Pandemic and that CLC are operating on reduced staffing levels we were worried when we posted our initial review that we could not achieve any direct communication with CLC via phone or email but we had noticed that Trustpilot reviews were receiving swift responses.
Although we felt fairly sure that CLC would have it all in hand we did become slightly worried that we had been lost in the system especially when we found lots of very positive reviews on Trustpilot about excellent communication.
HOWEVER less than 24 hours after posting our original review the absolutely excellent Naomi phoned us on our landline and mobiles to reassure and update us.
Naomi was so very helpful and has promised to be in touch again soon.
We couldn't of asked for more lovely assistance hence the change to 5 stars.

Resposta da CLC World
First rate assistance!
With the lifting of the travel restrictions to permit our holiday, we were very pleased with the assistance provided by the holiday coordinator...
Thank you Yvonne for all your help.
Team Of Excellence!
Always very helpful and cheerful. It is never a call that I want to ignore!
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