I am absolutely delighted with my order from Cleanstore. It is great to support a family-run business that truly cares about its customers. The customer service is outstanding and the equipment is top... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
tried to buy a refubished nilfisk was told to send my offer in by email!, i did, got no reply so just called now and was told the boss was on lunch but had seen my email and deleted it lol, great way... Ver mais
We needed to replace an E-GO battery Cleanstore had them at a very competitive price & we placed the order. Unbelievably it arrived in less than 12 hrs & we live in the Southwest of Cornwall with... Ver mais
A empresa respondeu
I ordered an item at a very competitive price, however the stock nationally was very difficult to obtain. Cleanstore were very informative throughout the whole process. Later when I cancelled the ord... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Informações de contato
3,9
Muito Bom
842 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class customer service
Excellent customer service from placing the order ro receiving the patio cleaner. I had to ring customer service about a glitch with my order.
First class! Highly recommended.
2 de maio de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi James,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Quick service
Amazon would have taken a week but you guys got it there in 2 days ,and the same price thanks
1 de maio de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Paul,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our delivery service & pricing!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Quality product and quality service
Quality product and quality service
1 de maio de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi John,
Thanks for taking the time to submit a review. It's great to hear you were happy with our service & your new product!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Bought my Karcher K7 from clean store…
Bought my Karcher K7 from clean store item was the cheapest on line and the delivery was fast, recommended them
2 de maio de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Sean,
Thanks for taking the time to submit a review & it's awesome to hear you were happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Cheap and effecient
Purchase from Cleanstore every couple months or so. In my experience the prices for what I order are the cheapest around and delivery is always quick. Satisfied customer here!
2 de maio de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Tammi,
Thanks for taking the time to submit a review - it's brilliant to hear you're happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Best price and rapid delivery
Having been let down by another company, I found the same item for sale by CleanStore at a lower price. I used the online chat service to verify they had them in stock. I ordered on Friday and it arrived the very next day on Saturday even though I’d only opted for the free delivery option. You can’t get better than that! Amazing service, thoroughly recommended,
25 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi phil,
Thanks for taking the time to submit a review & it's excellent to hear you were happy with our pricing, chat support & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Purchased a K7 Karcher pressure washer…
Purchased a K7 Karcher pressure washer to replace an older version. Price was the cheapest and the service with regard to postage, delivery was excellent
2 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi GPorts,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Cleanstore good but DHL no so...
Item delivered quickly by cleanstore but let down by DHL who delayed the process and also caused damage to the pressure washer. DHL are neglectful and incompetent in my opinion. This was reported to Cleanstore who quickly dispatched a replacement damaged part.
1 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Mark,
Thanks for taking the time to submit a review - we're glad we were able to resolve this matter to your satisfaction.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Absolutely fantastic service
Absolutely fantastic service ordered one day came the next and I got a free gift,perfect experience well done
17 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi shirley young jonathans fireworks,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our delivery service & your free gift!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Well priced, free gift, whats not to like.
No issues. Competitively priced. Reasonable shipping to N.Ireland, compared to other stores, that charge outrageous shipping prices. Got a free gift that is actually useful, and of substantial value.
27 de março de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi CHICKNFREIDRHYS,
Thanks for taking the time to submit a review. It's awesome to hear you were happy with our pricing & your free gift!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Nilfisk genuine accessories
Excellent service / quality genuine spares and accessories / Perfect Many Thanks 5*
16 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Antony
Thanks for taking the time to submit a review & it's superb to hear you were happy with our service & product range!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great Company!
It's the first time I have used Cleanstore and have nothing but praise for them. Exactly what I wanted at a really good price, super fast delivery and great communication....Many Thanks
11 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Marlene
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our pricing, delivery service & communication!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Just amazing service just wow
Just amazing service just wow
Now the Ava p55 is a game changer forget all other brands for home detailing this is the one the stubby gun works outstanding and you want a jet wash buy from these guys thank you so so much just wow 1000000000000% you can’t get better service and better products at best prices
9 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our service, product range & pricing, along with your new AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great customer service
Very, friendly, helpful and responsive customer service - went the extra mile to ensure a problem which was really my fault was resolved quickly.
7 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Rog,
Thanks for taking the time to submit a review & it's great to hear you were happy with our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Very professional service
Very professional service, I ordered some chemicals for my business, they send everything in time, strong support and make me happy in the end! My recommendation!
7 de abril de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Ihor,
Thanks for taking the time to submit a review - it's awesome to hear you are happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Damaged Karcher Pressure washer
I ordered a Karcher HD pressure washer from cleanstore, they used DHL to deliver.
It arrived nice and early on Saturday morning, I was eager to get going and immediately realized that the machine was damaged, the bottom right corner of the plastic cover was broken. The box only had a small crush mark on it.
I immediately sent pictures via email to Cleanstore.
This morning Monday 31/03/2025 I did not receive any response from Cleanstore, so I called them at 10h00.
The lady said they can arrange a collection and once they have the unit back they will send a new machine or refund.
This is not nice, I paid last week and I was sent a broken unit surely you can send a new one when you collect the damaged one.
It is funny how I had to trust you with my money but you think I might not return the damaged unit.
The unfortunate situation leaves me in is, I will not have a pressure washer nor my money before the weekend, and that means the work needed to be completed will wait for another week.
I believe there's better ways to deal with such issues.
Not just reject a customer.
Oh well I will have to take all the accessories I bought back and buy a different pressure washer.
Thank you to the lady at Cleanstore
First and Last time.
Your response is weak, look after your customers. Don't do anything special just do what a good retailer should do.
You took my money supplied a defective unit, granted it was not on purpose but why should I get the short end of the stick?
If i didn't call you I would still be waiting for a response.
24 de março de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Darren,
Thank you for taking the time to submit a review.
We can see your order, placed on Friday 28th March, was delivered on Saturday 29th March. Please accept our apologies again that upon the machines arrival it was found to have been damaged in transit.
Whilst you emailed us on Saturday 29th March, we are not open over the weekend & as such your email would have been responded to today, Monday 31st March, had our customer service team not have arranged your collection on the phone with you.
We do offer a free collection service for any damaged / faulty products for replacement or refund, with collection available from any UK address of your choosing, on a weekday of your choosing. As is commonplace in both high street retail & ecommerce, we are however unable to supply replacement products until the damaged order is returned.
We appreciate your feedback & apologise if our free returns service is not to your satisfaction. We do understand the frustration the damage sustained to your order in transit has caused & have arranged to have this collected for as soon as possible for you. We have also changed your specified collection address to your workplace as requested.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent service
Excellent service from placing order and receiving product. Can highly recommend.
31 de março de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Joan,
Thanks for taking the time to submit a review & it's brilliant to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Poor ethics. Sent dirty old product instead of new.
I bought a patio cleaner attachment for my AVA pressure washer from Clean store uk. They sent me a damaged and dirty refurbished item. I contacted them and they told me they made a mistake. Since then I have had no feedback from them. They said they would send me a new one, as this is what I paid for but as to date I have had neither communication nor replacement patio cleaner.
27 de março de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Sean,
Thanks for taking the time to submit a review. Please accept our apologies again for the obvious picking error that occurred with your order & for the inconvenience caused - this has been addressed with our dispatch team to prevent a recurrence in future.
We shipped your replacement patio cleaner on Monday 31/1 & DHL are reporting that this was successfully delivered yesterday, 1/4.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Brilliant company to buy from
Would absolutely recommend this company. Fast delivery, and excellent customer service. A small issue was solved promptly which enhanced their excellent customer service.
26 de março de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Mike,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our speed of delivery & customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Genuine product
Genuine product, reasonable prices, Excellent service
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Cleanstore
Hi Frank,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our service & your new product!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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