Clove Technology Avaliações 

421
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great price brought me to Clove Technology, and while I worried it was too good to be true, their quick email replies to my queries put my mind at ease. The B&O speaker arrived in 3 days via DPD. Hig... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a Mac Mini , then immediately wanted to swap it for another one before dispatch. I communicated this and it was solved instantly with a friendly response. The experience made me think this... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Clearly doesn’t want business. I enquired about a phone for sale that I wasn’t able to order because it had been left tied to an old ‘eBay Live’ event. I was completely ignored, despite the... Ver mais

Detalhes da empresa

  1. Loja de acessórios para Celulares

Escrito pela empresa

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

421 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 57% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(421)

93 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

i would avoid

i would avoid!

i bought an ipad which was dleiverd and left by DPD in the bin outside my house. i never received the items and have been getting nowhere trying to resolve this.

28 de março de 2026
Avaliação não solicitada
logotipo da Clove Technology

Resposta da Clove Technology

Hi Dominic, thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must be not to have received your order. We also appreciate your disappointment with the time it has taken to resolve the issue. This is certainly not the experience we want for our customers. If your case is still ongoing, please continue to liaise with our customer support team so we can work with the courier to bring the matter to a resolution as quickly as possible. We apologise for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Great price and prompt next day delivery

Great price and prompt next day delivery

11 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi Paul, thank you for your 5-star review. We're delighted to hear you were happy with our pricing and that your order arrived promptly the next day. We really appreciate your feedback and look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas
logotipo da Clove Technology

Resposta da Clove Technology

Hi Pauline, thank you for your wonderful 5-star review. We're delighted to hear you had such a positive experience with us. Your kind words mean a great deal to the team, and we really appreciate your support. We look forward to serving you again in the future.

Avaliado com 1 de um total de 5 estrelas

I didn't get my phone

I ordered a fair phone 6. DPD 'couldn't find' my address. We have been here 20 years and this has never happened before. I am still awaiting my refund. Clove chose to ignore my emails for a day.
Poor company. Badly run. Inflexible. And too reliant on one carrier

11 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi Gary, thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been not to receive your order. We also apologise for the delay in responding to your emails and appreciate your disappointment with how the situation was handled. This is not the level of service we aim to provide. If your refund is still outstanding, please continue to liaise with our customer support team so we can ensure your case is reviewed and resolved as quickly as possible. Thank you again for your feedback.

Avaliado com 5 de um total de 5 estrelas

Phone was as described

Phone was as described, pleased with it.
Delivery was reasonably quickly, considering it was to another continent at the cheapest cost.

3 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi Glen, thank you for your 5-star review. We're delighted to hear your phone arrived exactly as described and that you were pleased with your purchase. It's also great to know your order reached you quickly, especially on an international delivery. We really appreciate your feedback and hope to serve you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent phone as described

Excellent phone as described. Good logistics. Delivery 24 hours late but wholly attributable to The Royal Mail.

Used twice & very satisfied twice.

I would highly recommend Clove Technology to anyone based on two experiences. I am not connected to Clove Technology.

5 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi David, thank you for your fantastic review. We're delighted to hear you've had two positive experiences with us and that your phone arrived exactly as described. We also appreciate your understanding regarding the delivery delay and are pleased our logistics and service met your expectations. Your recommendation means a great deal to us, and we look forward to serving you again in the future.

Avaliado com 4 de um total de 5 estrelas

Great product and service, pricy delivery!

Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

2 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi Rita, thank you for your review. We're delighted to hear you're happy with both the product and the service you received. We also appreciate your feedback regarding the delivery charges, as we're always looking at ways to offer the best possible value. Thank you for choosing Clove Technology, and we hope to serve you again in the future.

Avaliado com 5 de um total de 5 estrelas

safe, reliable and efficient

reliable and quick

2 de março de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi Rosalyn, thank you for your wonderful 5-star review. We're delighted to hear you found our service safe, reliable and efficient. Your kind words mean a great deal to us, and we really appreciate your support. We look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery, no problems.

24 de fevereiro de 2026
logotipo da Clove Technology

Resposta da Clove Technology

Hi, thank you for your 5-star review. We're delighted to hear your order arrived promptly and that everything went smoothly. We really appreciate your feedback and hope to welcome you back to Clove Technology again soon.

Avaliado com 1 de um total de 5 estrelas

Pristine? More like Glued!

I ordered a Google Pixel 6 specifically in "Pristine" condition. However, I received a different condition of the Google Pixel 6 instead.

Screen has visible glue or dirt residue around the edges, and the sides are covered in scuffs and marks. Overall, it appears to be a phone in "Fair" or "Good" condition at best.

On the Clove website, "Pristine" condition is listed as SKU: RMAV-GOGP-P6GRN-GAU. Instead, I received SKU: RMAV-A-GOOG-P6-128-GN, which appears to be a different condition. Well done, Clove!

There are three possible scenarios here:
[1] Clove may have accidentally sent me someone else's order, resulting in a "Fair" condition.

[2] Clove might have assumed that as a new customer, I wouldn't notice the difference and took a risk by sending out a "Fair" condition instead of "Pristine" to maximize profits.

[3] The person responsible for picking and packing the order could be blind and unable to distinguish between "Pristine" and "Fair" condition devices.

I tried contacting Clove multiple times throughout the entire day on Friday (27/02/2026). Line was always busy, and I received no answer. I also sent an email but haven't received any updates.

If you're paying for "Pristine" quality, don't expect to receive that condition.

Very disappointed. AVOID!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Clove Technology

Resposta da Clove Technology

Hi, thank you for taking the time to share your feedback. We're very sorry to hear that your order did not meet your expectations and that you were disappointed with the condition of the device you received. We also apologise for the difficulty you experienced when trying to contact our customer support team. This is not the standard of service we aim to provide. We take all feedback regarding our refurbished grading process seriously, and your comments have been shared with the relevant team for review. Thank you again for bringing your concerns to our attention.

Avaliado com 5 de um total de 5 estrelas

My second purchase

My second purchase, this time a phone for myself. Pretty straightforward, good customer service.

Post purchase Update: Not their fault! Unfortunately, I find these new "smart" phones a bit overwhelming, so heading back to a newer feature phone, as my mobile service keeps threatening me that they will switch off 3G.

The return process was understandably fair and straightforward.

10 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Bought a Fairphone 6

Bought a Fairphone 6, and it shipped in perfect condition to Ontario within 4 business days (even arrived a day earlier than DHL said it would). Price is good, and together with taxes/duties it was still below $1,000 CAD. Thank you!

9 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

Check devices meticulously!!

Brought iPhone unfortunately I did not realise it had a very cheap replacement screen.
When I tried to put a screen protector on it wouldn’t stick due to ‘wavy’ screen contacted them to put it right but they didn’t want to know., because it was out side 30 days. Asked them to replace the screen (I would pay) but they wouldn’t. Will not use them again.
Be aware and check all devices meticulously! Lesson learned. Had screen replaced by apple not cheap but did a great job.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Ordered two phones then later that day was informed that the colours I had chosen had run out. They suggested alternative colours which I was perfectly content with. As this was late in the day I assumed that the best delivery now would be the the day after next.
So the next morning l sent an email asking how much updating to next day would cost to ensure that I received it on the day I would be in.
No sooner than I had sent the message the doorbell rang and I was handed my two phones!!
How on earth had they managed this?
Absolute brilliance, what an incredible company to deal with, I am so impressed and would thoroughly recommend them to anybody.
So a very big thank you to Clove
Many many thanks.

20 de janeiro de 2026
Avaliação não solicitada

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