Clovrio Avaliações 

I was sent shoes that look nothing like photo. Refused to send return label. It's a scam. Do not buy

Refund still outstanding despite proof of return

Unfortunately, my experience with Clovrio has been very disappointing.

I returned my items on 25 August and have proof confirming that the parcel was returned. Despite this, I am still waiting for my refund.

On 7 September, I was told that my query was being checked with the relevant team. I appreciate that investigations can take time, but I have now been waiting an unreasonable amount of time for money that is owed to me. I have also had to chase the matter rather than receiving a clear update or resolution.

I have provided proof of return and simply want my refund processed. Being repeatedly told that the matter is being checked, without a resolution, is extremely frustrating.

I hope Clovrio will now resolve this promptly and issue my refund without any further delay.

Please do not use this company

My teenage daughter asked me to order two dresses and a blazer from the website Clovrio.com on the 8 September. Order details:
Womens Blazer Jacket Tailored Fit × 1
Black / M
£39.99

Womens Bodycon Mini Dress Bandage Design V-Neck Sleeveless × 1
Burgundy / M
£59.99

Woman's Maxi Dress Square Neck Ruched Fit × 1
Burgundy / M
£59.99
Subtotal
£159.97
Shipping
£6.99
Taxes
£0.00
Total
£166.96 GBP

The items arrived super late on 22 September.
All three items are the cheapest fabric and poorest mass production execution imaginable. You would not pay £10 for any of these items. Picture on the website and actual product are shockingly different.
Since 23 September I have been trying to initiate a return, because the website stipulates that you need to email them to receive return instructions.
I have been emailing every other day and I am being ignored. Also calls are going only to answering machine.
DO NOT BUY from them ever.

After many email chaser I received the return information:
Our return policy allows returns within 30 days of delivery [return information was only received 15 days after delivery]. As the quality of the items is not as expected, you may return the two items at your own cost (!!!!) for a refund.

Please send the items to the following return address:

Name: Thomas Lei
Phone: 18670523157
Address: 201, Building 2, Jinfu Second Road No. 33
Street: Liaobu Town
City: Dongguan
Province: Guangdong
Post Code: 523400
Country: China