Clubfeast Avaliações 

91
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Club Feast is great! From our account manager to driver to onsite ambassador, everyone is VERY communicative, responsive, and friendly. My company has been using Club Feast for awhile, and we really e... Ver mais

Avaliado com 5 de um total de 5 estrelas

Club Feast always does an amazing job! Their vendors are fantastic, the food is always delivered on time, and the service is exceptional.

Avaliado com 5 de um total de 5 estrelas

Club Feast has been a reliable vendor for catering at our business. Brenda is always timely in her responses to orders and checks in with the restaurants about every important detail or custom orders.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had a wonderful experience with Club Feast. Asha has been excellent and the best support you could ask for when organizing any event at your work. She is always friendly, flexible, offers a g... Ver mais

Detalhes da empresa

  1. Serviço de Entrega

Escrito pela empresa

Club Feast delivers premium, locally sourced meals at wholesale pricing by partnering with vetted restaurants in each market we serve. Our model combines concierge-level service, diverse and customizable menus for all dietary needs, and a technology-driven ordering experience that simplifies operations for corporate, healthcare, and government organizations. By eliminating traditional service fees and leveraging local production partners, we provide generous portions, reliable on-time delivery, and full compliance capabilities—while simultaneously supporting the local communities our clients serve. Club Feast is backed by General Catalyst and other top investors. For more information, visit www.clubfeast.com or check us out on Instagram, Twitter and Facebook at @clubfeast


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(91)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Itt's a good deal

Pretty good deal If you like to get organized with your meals daily or weekly and saving money at the same time

11 de novembro de 2021
Avaliação não solicitada
logotipo da Clubfeast

Resposta da Clubfeast

Glad you are using Club Feast to simplify your life!

Avaliado com 5 de um total de 5 estrelas

Great Food with Great Prices!

I work from home, so finding cheap delivery services is a must for me. I ran into Club Feast, and was a little skeptical on the meal with the price being at $6.99. I was wrong, the meal was not only delicious but I had enough to have dinner later that night too. I'm on a budget and Club Feast has saved me so much.

10 de novembro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

4 stars - highly recommend

You can't find meals for $6.99 anywhere especially in the SF area. Tried ClubFeast for the first time a few months ago and was pleasantly surprised by the quality of the food, portion sizes and best of all the price point. Definitely legit tech company trying to support local restaurants while helping users find great deals on meals.

10 de novembro de 2021
Avaliação não solicitada
logotipo da Clubfeast

Resposta da Clubfeast

So glad you have been enjoying the service! We love saving you money and time!

Avaliado com 5 de um total de 5 estrelas

Been using Clubfeast for over a year…

Been using Clubfeast for over a year now, I genuinely love it! General savings is about 30-50% when compared to other food delivery apps. Customer service has been always helpful, I had few times when the order arrived late and when it was too late I got a credit.

It has also been continuously improving which is promising for a new service with more dish options, on time delivery and general features.

10 de novembro de 2021
Avaliado com 1 de um total de 5 estrelas

Horrible experience

Ordered a meal which should be delivered between 5:30pm and 6:30pm. At 6:45pm, we got a message saying that the estimate time was 7:15pm. So we just prepared our own food. And the meal came 7:35pm.

If you want to wait for your food for 2 hours at the night of weekend, go ahead. I just won't use it again even it's free.

11 de outubro de 2021
Avaliação não solicitada
logotipo da Clubfeast

Resposta da Clubfeast

I am so sorry you had a bad experience and we deeply apologize for the lateness. Please reach out to support@clubfeast.com and we will make sure we take care of this issue for you!

Avaliado com 1 de um total de 5 estrelas

Dishonest and Unresponsive

My first few weeks as a Club Feast member were good. I was disappointed there were so few participating restaurants in my area, even though I live in one of the most restaurant-dense neighborhoods in Manhattan. But I did like one of the restaurants, so I just ordered from there every week. Still a good value, I thought. THEN! With no notice to customers, they stopped delivering, and began dropping orders off at street level. It’s not Covid-related, as it happened well after NYC reopened and went officially maskless. (My deliveries were always touchless, anyway.) I’m disabled, and cannot retrieve orders from any location other than my doorstep, so I started trying to reach customer service using the support email they give as their only means of contact. All I wanted was what I was paying for. THEY DO NOT REPLY TO THEIR EMAILS. I couldn’t understand why some reviews praise their customer service, but I’ve since learned they’ve been busted for certain management staff members planting fake reviews on assorted platforms. They didn’t respond to my emails until I cancelled my membership and threatened to file a chargeback if they didn’t stop charging me. And even then, they offered no apology nor explanation. I did get a refund.

They recently sent me a “please come back” code, so I figured I’d give them one more chance. After all, new companies make mistakes as they grow and learn. Welp, not in this case. They didn’t apply the coupon and charged my card without permission, twice in one day! And of course, no response at all to any of my emails insisting they fix this. Further, their promo and website still say they deliver, when they in fact do not. And in all this time, they’ve added no new restaurants in my area. I guess they rip off the participating restaurants, too.

If you like one of the participating restaurants in your area, and you’re able to go fetch your order from wherever the leave it, you may want to give them a try. But watch your credit card statements carefully for overcharges. And be aware not all of their offerings are cheaper than ordering directly from the restaurant. Also understand they appear to have no customer service department. This is a problem.

24 de julho de 2021
Avaliação não solicitada
logotipo da Clubfeast

Resposta da Clubfeast

I am deeply sorry for your bad experience and it is unacceptable we didn't respond to your email. Please feel free to reach out to text our CS phone number: (917) 983-1685 and we will make sure we make it right

Avaliado com 1 de um total de 5 estrelas

Positive reviews are being submitted by employees

All three existing complimentary reviews come from ClubFeast employees (google their names and it will be confirmed). This is par for the course with this company who are seeding fake reviews everywhere. Caution!

P Grant Harvey – Head of Business Development at ClubFeast
Henri Vrod – Product Management at Clubfeast
Addy Zepfel - Head of People at Clubfeast

Update: Two of the above have since deleted their fake reviews on trustpilot, but they were below. This company is now also aggressively spamming San Francisco with fliers. The address listed on their FB page does NOT exist. Please don't use this service!

2 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great food

Great food, big servings from my fav local spots. Came right on time. Customer service super helpful too.

28 de setembro de 2020
Avaliação não solicitada

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