update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Signed up with Capital Markets and tried their new proprietary trading platform. It is very slick, quick, and cutting edge. Goodbye thinkorswim! Their very efficient tech support assured me that the m... Ver mais
Capital Markets Elite Group bled money from my account by using a strategy similar to 'stop-hunting'. When traders put stops in their trade-orders to mitagate possible losses, CMEG deliberately alter... Ver mais
1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.
Informações de contato
Albion Plaza, 22-24 Victoria Avenue, Queen's Park Savannah, Port of Spain, Trinidade e Tobago
- +1 (829) 956 5161
- clientservices@cmelitegroup.com
- www.cmelitegroup.com
3,7
Bom
202 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain.
22 de setembro de 2023
Avaliação não solicitada
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
21 de setembro de 2023
Avaliação não solicitada
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain
13 de setembro de 2023
Avaliação não solicitada
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
14 de setembro de 2023
Avaliação não solicitada
Customer service is very quick to…
Customer service is very quick to respond and they are very patient in solving issues.
13 de setembro de 2023
Avaliação não solicitada
Great company with a great trading…
Great company with a great trading platform with lots of clear and user friendly features to help traders make informed decisions.
4 de setembro de 2023
Avaliação não solicitada
First rate platform and excellent…
First rate platform and excellent customer service. Very good executions and never had an issue with mobile trading.
12 de setembro de 2023
Avaliação não solicitada
Superb platform
Superb platform, even better service! The customer service representatives who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!
14 de julho de 2023
Avaliação não solicitada
Excellent customer service
Excellent customer service. Amazing platform, ease to use earns a 5 star rating.
13 de setembro de 2023
Avaliação não solicitada
Traded a few times
Traded a few times. I do trust the platform and it looks reliable.
19 de agosto de 2023
Avaliação não solicitada
Fantastic platform
Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.
6 de setembro de 2023
Avaliação não solicitada
Capital is the best platform on the…
Capital is the best platform on the market in my opinion for execution of US stocks.
1 de setembro de 2023
Avaliação não solicitada
Highly recommend
Very informative company . They are genuinely interested in helping you to make the most with your transactions/ trade. Highly recommend!
14 de junho de 2023
Avaliação não solicitada
constant issues with using margin
update:
There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.
17 de julho de 2023
Avaliação não solicitada
Poor Customer Service
Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.
29 de junho de 2023
Avaliação não solicitada
Resposta da Capital Markets Elite Group
Dear Alejandro
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.
We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.
Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.
We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.
We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.
Your team at Capital Markets Elite Group
Helpful
Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.
5 de junho de 2023
They will work with you until your…
They will work with you until your problem is solved, try it and you will see for yourself. Happy with them.
12 de junho de 2023
CMEG continues to be easy to work with
CMEG continues to be easy to work with. Completely satisfied!
13 de junho de 2023
Great support and Sterling platform…
Great support and Sterling platform work ok. Expensive commission.
13 de junho de 2023
Excellent customer service
Excellent customer service. Great broker for anyone wanting to trade the market.
14 de junho de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.