Ordered my outfit for a festival, paid for Royal Mail tracked, when I tried to track the order, Royal Mail said they had sent it first class or second class so hadn’t sent it 24 tracked. When it arri... Ver mais
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Veja o que dizem as avaliações
The owners and employees of coco studios are beyond lovely, customer care is top quality as well as their clothes. Even those from the sample sales which are apparently ‘not up to the highest of their... Ver mais
Coco studios are such a cool and unique brand for woman in 2024🫶🏻💗! The brand themselves/social media staff are unreal at what they do to promote the brand but also constantly keep in touch with th... Ver mais
A empresa respondeu
Cocostudios is an amazing brand! Although they are a small business the quality of their products are second to none. They are especially known for their bright and colourful summer sets, which are pe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CocoStudios is for the fierce, courageous and inspired women of the world. Whether it's opting for our basic staples or statement pieces, we say hold pride in your skin and show it off on all occasions! Life is too precious to save things just for 'special occasions'. Our pieces emulate the mantra that you can never be too overdressed or overeducated.. so create amazing memories looking & feeling the best version of yourself. We want to help you look back smiling years to come, knowing you felt phenomenal and powerful in your skin.. with outfits to compliment every inch of it! You know those outfits that make you glance at yourself with every reflection you pass, the ones that make you wanna move and dance in front of the mirror like no-one is watching, or maybe even the feeling everyone is watching, because you're on your own catwalk? Those are the wardrobe staples we want to help create for you.
Informações de contato
Reino Unido
- info@cocostudios.co.uk
- www.cocostudios.co.uk
4,5
Excelente
129 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The best company with the best outfits
The best company with the best outfits. Always bringing the best ideas and 100% quality for durablibty
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
We appreciate you so so much Tia!
Lots of love, xo
Great brand
I think coco studios is a great brand, they’re fits are to die for !! The quality and care gone into each piece is worth every penny. They have a wide range of fits for different occasions and cater for all shapes and sizes. Would recommend
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
The best is yet to come, but thank you sooo much for your feedback, we truly appreciate you Beth!
Lots of love, xo
Stunning clothes!
I loved my co ord I ordered for ibiza, came fast and looked exactly how I imagined!
20 de setembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
Ahhh, here's to many more fun outfits together! Thank you for the feedback Maddy!!!
Lots of love, xo
Such good quality material x
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Thank you for your feedback Leandra, we appreciate you!!
Lots of love, xo
Festival season
I have ordered a few items already for the festival season and can’t wait to wear them, super helpful and orders come quick I love this brand 🥰🥰
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Ahhh Donna, thank you a million times for your regular support!!! You mean so much to us, and I hope we can continue creating outfits that you feel amazing in!
Lots of love, xo
Thee most stunning outfits 🫶🏼x
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Thank you Taylor, we truly appreciate you!
Lots of love, xo
The BEST festival clothing
This company is doing so well! Love them for my festival clothes always the best quality and materials. They always have such good deals on which is the best in a clothing brand!
2 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
We appreciate you sooo much Amelia, your feedback is truly appreciated!
Lots of love, xo
I’ve followed this company on instagram…
I’ve followed this company on instagram since 2021 and have always loved their pieces. The most amazing festival outfits. I have ordered from them before and will definitely order again x
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Ahhh cannot believe you've been following the journey for this long, I promise the best is only just beginning!
We appreciate you so much Keri!
Lots of love, xo
A great shop
A great shop! Amazing quality with an even better value!
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Thank you soo much Gabriella!
Lots of love, xo
AMAZING customer service
AMAZING customer service, so much variety with this brand and is worth the money!! ordered from coco studios before and have fell inlove!!!xxx
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
You're the sweetest, a million times thank you Chloe!
Lots of love, xo
Amazing all around
Amazing customer service. Quality of clothes is absolutely amazing! They absolutely cater to everyone’s preferences! Only company I will use for festival and holiday outfits
30 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
Ahhh thank you for the feedback Abbie, we truly do appreciate you so much!
Lots of love, xo
Dropshipping company
Dropshipping company selling same clothes as you get from Aliexpress for 10x the price. DONT BUY HERE!
EDIT: In the comment under this review they are saying that im not a real customer. You don't have to buy anything to see that my review is correct. All you have to do is reverse image google search the pictures for their products and you will find cheaper alternatives for the exact same product.
8 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
As this is not a review left from a real customer of ours, we kindly ask everyone reading this review to check our reply to: 'No support, no returns'. We have flagged this person/review by taking legal action, but in the meantime, wanted to respond whilst it remains under investigation externally, and therefore visible on Trustpilot.
Thank you so much to everyone who takes the time to read our reply! Please do not hesitate to reach out to us on Instagram if you need any support with this!
Lots of love,
The Coco Team.
Not helpfull at all 🧐
Trying to return, but only get rude responses ...... Not a serious bussiness
EDIT: Im helping my friend out posting my review. The answear i "we" got is'nt good enough. HELP YOUR CUSTOMURS INSTEAD OF GUILD TRIPPING THEM, THANKS :)
10 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
As this is not a review left from a real customer of ours, we kindly ask everyone reading this review to check our reply to: 'No support, no returns'. We have flagged this person/review by taking legal action, but in the meantime, wanted to respond whilst it remains under investigation externally, and therefore visible on Trustpilot.
Thank you so much to everyone who takes the time to read our reply! Please do not hesitate to reach out to us on Instagram if you need any support with this!
Lots of love,
The Coco Team.
No support, no returns
Received items and did not fit as expected, went to return on the website and it said "Non-returnable reason: Missed the return window" even though I received the items that same day! Tried contacting support but have yet to get a reply 5 days later.... So much for "Hassle free exchange" as they state on their website.
Edit: I have now gotten response after writing this review, still doesn't help me with return and are very rude. Stay away.
EDIT NR. 2 In their comment after this review they state that they have helped me with my return which is a blatant lie, they've only argued with me back and forth and never even mentioned helping me with my return issue. They only care about a negative review and nothing about helping their customers.
5 de março de 2024
Avaliação não solicitada
Resposta da Cocostudios
*we have communicated with the customer already*
To the girlies reading:
As a small brand, we completely understand that we cannot always keep up with the big brands that have teams which oversee different roles. To be completely transparent, we are a team of 2 women, who oversee everything. The review was edited from 'waiting 1+ week' to '5 days' but it was in fact 1 working day (as the other 2 days were the weekend).
I completely understand that the customer panicked, however, we feel this review is completely unfair and not factually correct. 2-3 days is a reasonable time to allow for customer support, and sometimes we are able to get back within the same hour.
I can confirm we did help with accepting the return, once we returned to normal working hours. This email was sent to the customers email and thankfully we have full proof of this.
It's so so disheartening to get reviews like this, when it does not reflect the true nature of the business. This customer also got 2 friends to leave 2 negative reviews. This is for the same experience, although it's a shame that people will not realise this unless they read our reply :(
To anyone reading this, thank you for taking the time to take into consideration what we have to say, and you are more than welcome to message us on Instagram on any support before placing an order!
Sending so much love,
Coco Team.
highly recommend they are such an…
highly recommend they are such an amazing brand and all of them are so lovely always there incase there is something wrong with your order that might even be out of there hands
12 de dezembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
Hey Jodie, thank you for such a kind review! That really means a lot, and we look forward to helping in the future,
Love,
The Cocostudios Team.
Absolutely amazing festival fits and…
Absolutely amazing festival fits and rave gear!
Amazing and friendly team that can support and help with any order issues!
Recommend to so many of my girls!
Can’t wait to order more for my festival clothing in 2024 🎉💥
29 de dezembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
Hey Jess,
We appreciate your review soooo much! Absolutely cannot wait to see the fits you rock in 2024!
Love,
The Cocostudios Team.
Amazinggg!
I have bought multiple festival outfits from Coco studios all have been true to size and quick delivery. Overall great experience from them and will be ordering more outfits in the future!
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
Hey Caitlin,
Thank you so much for the feedback - it's always great to know if we need to make any amendments in sizing. Your support means so much, and we cannot wait to see what you rock in 2024!
Love,
The Cocostudios Team.
I love the clothing this sight has to offer
I love the clothing this sight has to offer I haven’t ordered anything off it yes but for sure I will 😍😍
29 de dezembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
I'm glad your experience so far has been good Anna, and we cannot wait to see what you purchase!
Love,
The Cocostudios Team.
The products these lovely ladies…
The products these lovely ladies provide are amazing . I have never had any issues with them . They’re clothing is exactly how it looks on pictures ❤️
10 de outubro de 2023
Avaliação não solicitada
Resposta da Cocostudios
So so happy to hear you've had positive experiences, we are always here to help as best as we can!
Look forward to seeing you in our pieces!
Love,
The Cocostudios Team.
Highly recommend it
Great communication and lovely service from the team. The order has arrived quickly. So much to choose from the website and they are really unique pieces. I would highly recommend them!
29 de dezembro de 2023
Avaliação não solicitada
Resposta da Cocostudios
Awww thank you for this lovely review, it means more than you know!
Love,
The Cocostudios Team.
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