Comfy Sleeps Home Avaliações 

242
O TrustScore é 2.5 de um total de 5

2,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Shocking company. Rude staff. Not helpful in the slightest. Huge bed delivered by only 1 person and then said he couldn't get it off without help from someone else (you knew the size, you should'v... Ver mais

Avaliado com 1 de um total de 5 estrelas

Atrocious. Incorrect mattress arrived late and was never collected. Correct mattress never showed up. Had to claim money back from the bank. Owner of the company phoned me to complain that I was com... Ver mais

Avaliado com 5 de um total de 5 estrelas

Visited the store, one of many over the last few days in the hope of finding a new bed. Customer service here was discreet and professional Dale was helpful and informative letting us try and take... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing from start to finish. Ignore the negative reviews they look suspicious to me. We are very happy customers having bought two beautiful beds from Adam who couldn't be more helpful. Too good to... Ver mais

Detalhes da empresa

  1. Loja de Camas
  2. Loja de Móveis para Quartos
  3. Fabricante de Móveis
  4. Loja de Móveis
  5. Loja de sofás
  6. Fornecedor de estruturas de madeira

Escrito pela empresa

At Comfy Sleeps Home we specialise in bespoke personalised luxury home furniture. All of our items are handcrafted from scratch in the UK using the finest materials and fabrics. Once the manufacturing process has completed, the products are sealed with great care and delivered to your doorstep. We offer fast and efficient delivery so when you buy from us you won't be waiting long for your luxury item to arrive. Our price match promise guarantees our customers are given the best possible price to suits their needs


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(242)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Luxury superking bed

Simply love the super king bed I ordered. Came much quicker than I anticipated in lockdown. The delivery men were really helpful , kept me informed all the way. Arrived when they said. Thank you.

7 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish, I ordered a super king with mattress, when it was delivered the head board had a slight tear in it. They sent a brand new head board out in 2 to 3 days with no questions asked, the delivery lads were brilliant too! I would very highly recommend. Scott

6 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality

Customer care was exceptional. Top lads who delivered and a quality bed to top it off, will be recommending to family and friends in future.

Thanks boys

25 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Omg I’m shocked how amazing this…

Omg I’m shocked how amazing this company is!! I can’t recommend them enough.
Absolutely in love with my bed, the quality is amazing.

They helped me pick the perfect bed and colour and the replies were so quick and helpful at all times of the day!

The delivery was super quick even in lockdown! I’m so so so happy, thank you so much!
I’ve recommend this company to so many people.
Very happy customer xxxxxxx

18 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

If you need personal advice /experience…

If you need personal advice /experience on this company read on. Absolutely love this company and would definitely recommend. I'm the type of person to do a thorough search before buying anything, then comparison, then pros and cons and also value for money. When I moved to my new property and wanted a new fashionable bed that would last me a longgg time, I went searching. I found a few companies and they just wasnt full filling my needs some were prices a little bit cheaper than this company with a discount code but they didnt have all that I wanted from the bed like the design you would have to pay extra for different features such as the gas lift. I found this company and they had the beds I wanted but not the under layer as I wanted to put some clothes and shoes under it but not on the floor. I messaged then on Instagram and the reply was super fast even at 11 PM. Even when I asked a bunch of questions over days they were still prompt to answer. Customer service 100% I also recieved a free box with my bed and I'm super happy cause it would have cost extra from others. Not only that but delivery was quick and the guys were friendly. I expressed to the lady that I wanted a base and I was also given that free of charge. This transaction was definitely a win win for me. Sometimes the small vendors are the best not those that chase influencers and give slow replies. Btw the light coloured bed can easily be wiped with a wet cloth when something gets on it or with those common bathroom spray if its make up. Material is good. Bed is sturdy when tightened.

17 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutey in love with our bed

Absolutey in love with our bed, amazing quality, great service and the bed came a lot sooner than we thought! The delivery men were really nice and helpful! Super happy customer would definitely recommend using this company!!

16 de maio de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Bed is amazing and delivery guys were…

Bed is amazing and delivery guys were very helpful. Only didnt get 5stars as the forgot to deliver the storage base to the bed which it turns out I dont really need and the instructions to put together the gas lift option are pretty poor.

15 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very fast delivery (even in lockdown)

Very fast delivery (even in lockdown)! Company kept me updated with order constantly through text. They sent me further photos of colour choices as I just couldn't make up my mind. Beautiful bed, so comfy. Looks amazing!!

15 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have ordered an super king size bed…

I have ordered an super king size bed with mattress and storage.On 30th of April I texted to comfy sleeps on Messenger If they know when it will be delivered. They told me probably next day since that day I haven’t heard back. Yesterday evening 8:45pm I had phone call from the delivery driver he is coming tomorrow morning, I told him I will be at work I won’t be able to take it.He asked him to get contact with the seller. I I did try to call the company texted them, after 9:30pm some one from Comfy Sleep called me. I told him my situation. The guy didn’t care at all the pandemic and threatened me if I’m not taking next day he will keep the money (£833)and the product. I had to cancel my 10,5hrs shift so I lost £125 and also I had to find some one to help me with the bed as I’m living on the 3rd floor. I don’t recommend this company at all
Comfy sleeps get back to me
They are saying I had already one delivery which is not true, I had no issue with the delivery guy even the delivery guy said do not order from him as he can not organise the delivery.Comfy sleeps it’s Joke do not trust him. I can prove everything when they texted me when they call me. I had my friend with me to help me we didn’t expect from the delivery guys to come to the house,they were really nice and polite. We had no issues with each other. I’m happy to take it further and get contact officially with Comfy sleeps.

9 de maio de 2020
Avaliação não solicitada
logotipo da Comfy Sleeps Home

Resposta da Comfy Sleeps Home

Hello, thank you for your response,

The above review is not true at all. We spoke to you last week about getting your bed delivered, you agreed. When we arrived at your property our driver waited for over 30 mins and no one responded. You then called us 3 days later asking us to redeliver this weekend. We arrived at the property and due to social distancing rules and regulations we didn't feel comfortable entering the property, our drivers received alot of racist abuse because they refused to take the bed inside. We take any form of abuse to our staff very seriously and have a zero tolerance policy for racism.

Avaliado com 5 de um total de 5 estrelas

The beds are absolutely amazing from…

The beds are absolutely amazing from this company...very sturdy build and really a class service....one phonecall to my bed being delivered 5 days later....thank yu adam fr a good experience....cant wait to sleep on my bed tonight

9 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the bed beautify made!!

Love the bed beautify made! Amazing service and delivery and delivery went safe and well while this whole covid-19 is going on put my mind at rest Love the colour was worried as other samples had from elsewhere are much different to what was said and shown but these ones it is Exactly what I was looking for amazing like a light light grey i would say goes perfect in my room! And slats are amazing will have to fit them against the middle part so can take it all out and fit it back well and slats will keep in place for when I want them out to store stuff and hoover under and can put back easy amazing service and quick delivery can’t fault you guys thank you so so much!!! So glad came across your page on Instagram.

5 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nearly £500 on a bed....that broke…

Nearly £500 on a bed....that broke instantly, the screws and frame cannot hold the mattress, meant to be an ottoman with no bottom?! Holes in the fabric all over it! I’ve tried contacting them loads, they just block me each time. This is not a way to run a business! Don’t know why they can’t be honest. I am very upset after spending that money, to now having to buy another new bed! I won’t be buying it from them that’s for sure!! Beware!! And avoid!!

Their reply.....they have not replaced any bed!!! Nor have I received £100!!! This is definitely going to now be a legal matter!! The only time we have ever spoken to you on the phone was when you couldn’t deliver all of the parts of the bed! You have removed me from social media and have not responded to any of my emails. This is a con and are definitely not surprised that this review has been written as I’ve tried contacting them enough! If only they have just replaced it or offered any type of refund....but nope!

2 de maio de 2020
Avaliação não solicitada
logotipo da Comfy Sleeps Home

Resposta da Comfy Sleeps Home

Hello, thanks for your feedback.

We are honestly very surprised at this review, we exchanged your bed with a brand new one and offered you £100 back which you said you were very happy with. We apologise that you went through this however after a phone conversation with you we assumed this matter was resolved. Your review is leading readers to believe you didn't get a brand new bed and a partial refund for your trouble.

Thank you
Comfy Sleeps Home

Avaliado com 5 de um total de 5 estrelas

Beyond our expectation-Super happy

We got our bed delivered on Wednesday. I cannot recommend them enough; the delivery men were very efficient and were following social distancing and delivered without any problems. The bed itself is beyond our expectation, it is a grand bed, which is beautifully built and very sturdy. My daughter has named it as her ‘princess bed’-so we are very happy customers. A big thank you to Comfy Sleeps home.

1 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love our Bed!

We bought the Nina Wingback Bed and absolutely love it! It looks stunning and is great quality. Delivery was speedy and very easy to organise with the company. It was an added bonus that the company could accommodate us in North East Scotland too as many companies I contacted prior to finding CSHome couldn’t deliver to this area. Bed was easy to assemble and we are so happy with the purchase!

When I was researching all the different styles of beds I did find the website a little lacking on measurements for all beds and found I was asking lots of questions all the time (sorry for being a pest, lol!) So maybe more detail on website would be beneficial!

Overall so happy and would happily recommend to others!

24 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing purchase

WOW - this bed is stunning. This was our first purchase with ComfySleepsHome and we were not disappointed. So quick and easy to order, the customer service has been faultless - Adam has been amazing.

The bed is made with some great quality and it is so well made! The mattress is so comfy too which was a big risk to buy. It’s easy to put together which also helps and is just stunning!

Very happy customer who will be returning.

15 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly been searching for a bed like…

Honestly been searching for a bed like the Windermere for a long time and finally found a perfect priced one. Material is amazing the mattress even though was only £200 this is the comfiest pocket spring mattress ever. Big up comfy sleep homes there’s no competition really. Fast delivery 5 days cheap and serious material

23 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing from start to finish

Amazing from start to finish. Ignore the negative reviews they look suspicious to me. We are very happy customers having bought two beautiful beds from Adam who couldn't be more helpful. Too good to be true? You wait until you get one. They are outstanding value and craftsmanship. Our friends think we paid £2k per bed!! That's how good they look. Sturdy, heavy and we'll made. Please do t hesitate.

22 de fevereiro de 2020
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais