Cookieskids Avaliações 

415
•
O TrustScore é 1.5 de um total de 5

1,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely horrible experience. I ordered multiple items weeks before the start of the school year, and more than a month later after school started , I’m still waiting for my order. I contacted C... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible company! I ordered several uniforms for my child 5 weeks ago. I never received a tracking number. I contacted them on several attempts and no one told me what was going on and instead was rud... Ver mais

Avaliado com 1 de um total de 5 estrelas

MISSING AND USED USED USED ITEM!! ordered crayola building blocks with crayon set. Box was damaged, open, missing plastic covering, coloring sheets, CRACKED PLASTIC TRAY and USED crayons. Clearly anot... Ver mais

Avaliado com 1 de um total de 5 estrelas

Zero stars. Took weeks to be able to order, even on the phone, entire website was broken. Over 6 weeks later, nothing. I called to cancel, they said, oh no! we just finished them, and told me they... Ver mais

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

415 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(415)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

I love cookies kids and my family has…

I love cookies kids and my family has ordered from them since I was a kid. I accidentally ordered a wrong size. When I called the lady I spoke to was very rude. She didn’t want to do help me fix the problem she just wanted to get off the phone. I understand sometimes things can’t be changed but I took all the necessary steps including trying to call right after I hit order and realized. I am dyslexic and so sometimes it is hard for me to see the numbers. I just wanted to fix it so my daughter had clothes to wear. No one was helpful for me or really cared for my issue.

7 de junho de 2022
Avaliação não solicitada
logotipo da Cookieskids

Resposta da Cookieskids

We completely understand your frustration and we do apologize that we were not able to get this straightened out for you. Please give us a call at 877-942-6654 or email us at customerservice@cookieskids.com and a member of our team will be happy to assist you.

Avaliado com 4 de um total de 5 estrelas

Returning items is HELL! Not easy at all!

Hi, I loved all the pieces of clothing I had ordered for my grandchildren. However, 3 pieces didn't fit my granddaughter and I am returning them. It was difficult for me to get where I needed to go for returns. It kept bouncing me to my account that I gave up and just emailed you guys about my problem. Hopefully, I get an answer today. Thank you.

6 de junho de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Disappointed

1. My check out price was lower than what was taken from my card. When I checked out it showed as $82.09 and I also got an receipt with this amount, then the next day I got another invoice stating $87.14.. I reached out to customer service and they said that it's most likely an IT glitch smh. That's the second time this happens to me, over a year ago was the first time, so since then this IT glitch still isn't fixed?? Wow.. Won't be ordering here anymore.

2. One tie that came with the shirt has already malfunctioned after just a few hours use.. I haven't used the others as yet so I don't know how well they will hold up but I do pray that they do.

25 de maio de 2022
Avaliação não solicitada
logotipo da Cookieskids

Resposta da Cookieskids

We are so sorry about this! Please reach out to our customer service team at 877-942-6654 so that we may provide you with a breakdown of your charges and assist you with your return.

Avaliado com 5 de um total de 5 estrelas

Happy Mom

I am impressed with the quality of the clothing very good material. I am happy with my purchase

23 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

satisfactory

the experience was very poor in the beginning but it got better in the end . i like shopping with you cause of the variety for my children

10 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have bought clothes for my toddler…

I have bought clothes for my toddler grand niece…16 months old. When the first box arrived at their home she was full of giggles at the clothes as my niece showed them to her. When the second box arrived, she picked out her favorite 2 outfits and carried then around with her.
It says a lot when a little girl loves the clothes. It say a lot, also when the mom also loves them. There is a second girl on the way and I am happy the clothes will get a lot to of use. I was also able to get little and big sister outfits for when the new baby arrives. Love the selections and the sizes.
Having the clothes delivered to the “girls” in a different state is a bonus. The cost of postage for me to mail things is outrageous. Love the shipping perks.

9 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Grateful great Nana

I love,love this site to purchase clothes for my grand and great grand kids. The clothes arrive as promised and the quality is fantastic!!

2 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Satisfied Grandma!

I ordered shirts for my grandchildren who have a school uniform with a logo embroidered on the front. Mistakenly I missed the section to include the embroidery, but with a few messages back and forth, the problem was resolved. The children received their shirts as part of their birthday gift. The sizing, quality of materials, and customer service are all excellent. Thank you cookieskids!

26 de abril de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

This was our first experience with…

This was our first experience with Cookies and our order was not shipped as ordered. We ordered 10 packs and it was mixed 10 packs and 7 packs but not enough 7 packs to make up for the total quantity. We were not informed of the changes and didn't get all that we need. We were charged the same for the 7 and 10 packs. How do you make that kind of decision without the customer's permission?

25 de abril de 2022
Avaliação não solicitada
logotipo da Cookieskids

Resposta da Cookieskids

We are so sorry that you had this experience with our store. We do see that this situation has been resolved. We hope that you will grant us the opportunity to serve you better in the future.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais