A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions
A empresa respondeu
We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online. I am so glad we did this as the lady who served us was really helpful and advised us on a fe... Ver mais
A empresa respondeu
Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Escrito pela empresa
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Informações de contato
Bond Street 110, CM1 1GD, Chelmsford, England, Reino Unido
- 01245 860376
4,8
Excelente
95 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely friendly.
24 de novembro de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
So nice to speak directly to a person
So nice to be able to speak directly, to helpful and knowledgable staff. Leonora and Jackie were great.
20 de novembro de 2025
Avaliação não solicitada
Resposta da The Cotswold Company - Chelmsford
Good afternoon Customer,
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Robert the sales person was great
Robert the sales person was great, took his time, helped us with choices and questioned us to qualify our decisions.
Being able to go into a store, touch and feel the products and see the quality of the furniture first hand was great. We need to use stores like this to ensure there is the ability to see before you buy.
We would highly recommend using The Cotswold Company at Chelmsford.
11 de novembro de 2025
Avaliação não solicitada
Resposta da The Cotswold Company - Chelmsford
Good afternoon Mr Ian Monk,
We're happy to hear that you had a great experience. It's wonderful that you appreciated the ability to see the furniture in person and that our salesperson helped guide your choices. Thank you for recommending us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Love this shop beautiful products
Love this shop beautiful products
8 de novembro de 2025
Avaliação não solicitada
We have been looking for two sofa’s and…
We have been looking for two sofa’s and a dinning room table for a few weeks. We have visited several providers and two Cotswold Company stores. Having made our decision to buy a Hurley 3 seater and Hurley small 2 seater we were served by Robert who made the ordering process painless and straight forward. Delivery arranged and on course.
7 de novembro de 2025
Avaliação não solicitada
Resposta da The Cotswold Company - Chelmsford
Good morning Graham Browne,
We're happy to hear that the ordering process for your sofas and dining table was painless and straightforward. We appreciate you choosing us after visiting several providers. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kitchen Larder
We went to the Chelmsford store and we were helped by a very helpful assistant, but cannot remember his name! A very professional chap, who was extremely helpful. We put in our order for our kitchen larder. Love shopping at the Cotswolds Company.
7 de novembro de 2025
Avaliação não solicitada
We bought a bed for our guest room.a…
We bought a bed for our guest room.a quality bed surround with beech sprung slats. It looks amazing!
21 de outubro de 2025
Helen was amazing… incredible customer service
Helen was amazing. She helped us no end and gave such fantastic advice about how we should design our room and important things to consider. She knew the product range at The Cotswold Company in detail and guided us through the showroom. Too often in stores any purchases are just transactional but with Helen this wand true case. She cared and provided exceptional customer service. A true asset to the business and the reason we spent a considerable amount of money purchasing new sofas. Thank you Helen!
1 de novembro de 2025
Avaliação não solicitada
Resposta da The Cotswold Company - Chelmsford
Good afternoon Chris,
We're happy to hear that you had such a positive experience. It's wonderful to know that the advice and guidance provided were so helpful in designing your room. We appreciate your recognition of the exceptional customer service you received and are grateful for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Terracotta cushions and throw are…
Terracotta cushions and throw are beautiful
Look lovely in garden room making it feel cozy for the winter
14 de outubro de 2025
Website was comprehensive enough for…
Website was comprehensive enough for what we wanted to see and get dimensions for.
Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be wasted. the same member of staff (Erin) was courteous and helpful and took our order.
11 de outubro de 2025
Avaliação não solicitada
Resposta da The Cotswold Company - Chelmsford
Good morning Customer,
We appreciate you taking the time to share your experience. We're happy to hear that our website provided the information you needed and that our shop staff were helpful and courteous when placing your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality products and service
Excellent customer service both prior to visit and during. Was able to see pieces we wanted to without any high pressure sales. Staff available when needed. Double checked order details and price, was able to apply online discount to order in store.
1 de outubro de 2025
Avaliação não solicitada
Excellent customer service very polite…
Excellent customer service very polite young lady
26 de setembro de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.