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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

In November 2023, I had my car towed there for service. They told me it was a transmission and fuel pump. I paid the $8,000 for the repair. My car has not worked for more than two weeks at time since... Ver mais

Avaliado com 1 de um total de 5 estrelas

I rarely write reviews but I had to follow through with writing this to not only inform the consumer but also just maybe someone will take notice and make some changes. Let me start by saying that the... Ver mais

Avaliado com 1 de um total de 5 estrelas

As a customer I wasnt treated right I returned with my vehicle to have 2 issues checked and both issues were diverted. When i had my engine installed they changed my intake manifold which caused a ev... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I took my vehicle in for a transmission check. I was told the repair was 4k. I told Bill I probably won't move forward with the repair. They were polite and patient while I made my decision. I tol... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oficina de Automóveis
  2. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

Visit your local Cottman Transmission and Total Auto Care Center in Waldorf for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

57 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Transmission never fixed

In November 2023, I had my car towed there for service. They told me it was a transmission and fuel pump. I paid the $8,000 for the repair. My car has not worked for more than two weeks at time since then. My car has been in and out of their shop for 1-2 months at a time. Almost 9 months later, I do not have my car back and no one calls me with updates about the status of my vehicle.

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service would recommend somebody…

Good service would recommend somebody for work on their car

20 de dezembro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Ricardo,

We appreciate your recommendation of our work!

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Always a pleasure doing business with…

Always a pleasure doing business with Cottman of Waldorf. Honest advice and a fair price for service.Thanks again Ken and Bill and the rest of the team!

12 de dezembro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Kevin it was a pleasure doing business with you! We always offer honest advice with a fair price. Thanks for taking your time to leave us the great review!

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Bill and Ken are the best

Bill and Ken are the best, most professional in the car repair business. I have relied on them for all my car repair needs. Everyone at Cottman has the customer's interest as a number one priority.

12 de dezembro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

William,

Our goal is to make every customer our number one priority. We appreciate your loyalty and your review!

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

5 stars

5 stars: Great work, Recommend this company to everyone.

4 de outubro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

We appreciate your great recommendation of the great work you received! We want to provide each and every customer with a great service!

Gratefully,
Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Great service

11 de agosto de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Douglas we were happy to provide you with Great service! We appreciate the great review!

Gratefully,
Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Great working with Cottman

Great working with Cottman. They were patient with me and they were educating me through the process of an engine overhaul. Would gladly go to them in the future for all my vehicle repair needs.

7 de agosto de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you Mike for taking the time to leave us a great review! We were happy to explain the process to you
and look forward to becoming your preferred repair shop.

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Thank you again.

I cannot thank you enough. You resurrected my vehicle after two different shops said that i needed an engine, including the dealership. Many more blessing upon you and your staff, THANK YOU AGAIN!!!

25 de julho de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Milton,

We were happy to provide you with the repairs of your vehicle! Thank you for taking the time to leave us a great review!

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Always the best service

Always the best service! That's why I continue to take all my vehicles for repairs and service to Cottman!

16 de julho de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

We were happy to provide you with great service! We appreciate loyal customers like you!

Gratefully,
Cottman of Waldorf

Avaliado com 4 de um total de 5 estrelas

very courteous and professional took…

very courteous and professional took care of me on time and was in an out in less than 1hr.

14 de julho de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Courteous and professional service is what we strive for. Thank you for taking the time to leave us a great review.

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

29 de junho de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Mary, we were happy to provide you with excellent customer service! We appreciate you taking the time to leave us a great review!

Gratefully,
Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

They always take care of me

7 de junho de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you Dale for taking the time to leave a great review! We are happy you feel that we always take care of you!

Gratefully,

Cottman of Waldorf

Avaliado com 1 de um total de 5 estrelas

As a customer I wasnt treated right I…

As a customer I wasnt treated right I returned with my vehicle to have 2 issues checked and both issues were diverted. When i had my engine installed they changed my intake manifold which caused a evap leak setting off my chest k engine light. I now have p codes for both converters. I tried to explain but Bill wouldnt listen to me he clearly put it on something else. I then told Bill that my a/c wasnt working and before he checked my truck he told me that I must have a leak in my system I tried telling him that it worked fine before the install but Bill insisted that I have a new leak in my system. I've been to this location with a few cars and sent people there for work but now I see how they treat customers after they get the money I will never go back or recommend this location to anyone as a matter of fact this will be on my ig and my youtube pages as well as my groupme pages.
Never Again

23 de maio de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Mr Galery,

We are sorry to hear that you are unhappy with our services. When you came back to the shop without an appointment, we did not have a service bay or a technician that was free to address your issues. We asked if you could leave your car and you were not willing to. We do stand behind our work and ask that you contact the shop and make an appointment that is convenient for you, so that we may address your concerns.

Sincerely,
Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

YOU CAN'T BEAT THEIR HONEST AND EXCELLENT SERVICE

I've been going to Cottman of Waldorf for many years, now. As a single mother, I appreciate them taking time to explain the service they have completed on my vehicles and any questions I may have, to my satisfaction. The service I get here is ALWAYS above and beyond anywhere else I have EVER been. For example, I've called many times to ask about what I think may be a problem with my car. They will tell me what it could be and fit me in that day without any problem. They are VERY honest and sometimes I haven't been charged for a repair that turned out to be very minor!!! They communicate with me throughout the day to keep me informed of my car repairs progress. I NEVER think about taking my cars anywhere else. KEEP UP THE GOOD WORK, "COTTMAN OF WALDORF"!!!!!

7 de maio de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you Cheryl for the great review! We appreciate your continued loyalty to our shop! We try to give each and every customer a great experience.

Gratefully,

Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Cotton of Waldorf is the best in the waldorf area

Yes I am very pleased with the service of Cotton in Waldorf. I have 4 vehicles, they have replaced a transmission in my 2012 Hyundai genesis, replaced my radiator in my 2008 Cl 63 benz and they just repaired my 2006 dodge charger srt 8 by replacing the radiator and water pump. The plus is, all work is not rushed and you get you vehicle back in a good timely fashion. The mechanics a well knowledgeable.

8 de abril de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you, Kevin for the great review! We strive every day to be the best auto service business in the Waldorf area. We appreciate your continued loyalty!

Gratefully,
Cottman of Waldorf

Avaliado com 2 de um total de 5 estrelas

I took my vehicle in for a transmission…

I took my vehicle in for a transmission check. I was told the repair was 4k. I told Bill I probably won't move forward with the repair. They were polite and patient while I made my decision. I told them I would sell the vehicle. Once I picked up the vehicle, to take directly to be sold that's when the shift occurred. They left SEVERAL screws in the cup holder area, large rusted looking parts on the floor in the vehicle it was HORRIBLE. Why would a business take apart pieces of the vehicle and not put them back together after the owner decided not to move forward with the repair? I truly don't understand. If I took my vehicle to the dealership, Goodyear, any repair shop I don't expect large parts and screws to be left in the vehicle when I pick it up if I opted to not move forward with repairs. I told them I was selling the vehicle the day I picked it up obviously I needed it to look as pristine as when I brought it in. The way they left my vehicle was horrible, unprofessional and Bad Business I'm very disappointed.. If I could attach the photos I would... I won't be taking another vehicle to them.

13 de março de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Ms. Price,

We are sorry that you feel that we were unprofessional. Your vehicle was towed to us from another shop to diagnose the transmission problem. Our 21 point inspection does not require taking things apart. We check the fluids, scan the system, drive the vehicle (if possible) and perform a lift check in order to do a visual inspection. Please help us learn more about this by sending an email to waldorf@cottmanauto.com

Respectfully, Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Excellent service.

1 de março de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Latosha,

Thank you for the 5 star review! We want to give each and every customer a 5 star experience.

Gratefully,
Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

Great service and prices

Pick up, drop off service. Excellent prices and work. Great to work with.

18 de janeiro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you for the great review, Bill! Gratefully, Cottman of Waldorf

Avaliado com 5 de um total de 5 estrelas

This is a place to really trust and to …

This is a place/auto care to really trust and to be honest I can’t find words to describe the excellent customer service from every single employee in this shop.

Mr. Barker.

I greatly appreciate it the time you take to explain me what’s wrong with my car.

God bless you.!!!

14 de janeiro de 2018
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you for your kind words and the great review. We strive to give excellent customer service to each and every customer. Gratefully, Cottman of Waldorf.

Avaliado com 5 de um total de 5 estrelas

Great Service

Each time I've needed service, these guys have been great. Times, professional and reasonable

23 de dezembro de 2017
Avaliação não solicitada
logotipo da Cottman of Waldorf

Resposta de Cottman of Waldorf

Thank you for the great review, Tracy! Gratefully, Cottman of Waldorf

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