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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After I had accidentlly purchased the wrong mask (that couldnt be returned due to hygiene reasons), the CPAP Sales team were extremely helpful and swiftly organised the shipment of the correct mask wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been a contented client since 2012. CPAP sales have been reliable, their offerings/ products are first class and a lot less expensive than mainstream suppliers. Response times are great and pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fast dispatch of CPAP items. Parcel arrived well packaged and within timeframe.

Avaliado com 3 de um total de 5 estrelas

Easy to find what I wanted on the website & pricing was good. It would have been better if delivery of goods was quicker as I can't afford to keep a spare so unable to use CPAP in the meantime. Apprec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Loja de Artigos Hospitalares

Escrito pela empresa

CPAP Sales is an Australian owned and operated business, specialising in the supply of medical equipment including CPAP Machines, CPAP Masks and CPAP Accessories. Based in Sydney, we have extensive knowledge in the health care industry with over 15 years of management and customer service experience. This enables us to provide the highest possible level of professional services to you. Whether you're at the beginning or you are a seasoned pro, we are here to help you. Offering a range of popular brands on the market to help those with any budget.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 57% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer service

Helpful with my questions about products. My order arrived quickly and in good condition.

21 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Daniel,

Thank you so much for your kind review!

We’re glad to hear our team was able to assist with your product questions and that your order arrived quickly and in good condition.

Providing helpful support and prompt delivery is very important to us.

We truly appreciate your feedback and look forward to helping you again in the future!

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Firstly I have long experience with CPAP Sales & Service…

Firstly I have long experience with CPAP and its staff and have always been happy with their products and service and recently have experienced excel ent after sales service and support

29 de janeiro de 2026
Avaliação não solicitada
logotipo da CPAP Sales

Resposta da CPAP Sales

Response to John Byrne

Hi John,

Thank you so much for your kind review!

We truly appreciate your long-standing support and are so pleased to hear you’ve consistently been happy with our products and service. It’s especially great to know our recent after-sales support met your expectations.

We truly value your loyalty and look forward to continuing to assist you whenever you need us.

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Easy to speak with the representative.

Easy to speak with the representative.
They were knowledgeable
Price was reasonable and freight was included

21 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Kelven,

Thank you so much for your kind review!

We’re glad to hear you found our team easy to speak with and knowledgeable. It’s also great to know you were happy with the pricing and included freight.

We appreciate your feedback and look forward to helping you again in the future.

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Good prompt service

Good prompt service

21 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Mike,

Thank you so much for your kind review!

We’re pleased to hear you were happy with the prompt service. That’s exactly what we aim to provide.

We appreciate your support and look forward to assisting you again in the future.

Warm regards,
CPAP Sales

Avaliado com 3 de um total de 5 estrelas

Easy to find what I wanted on the…

Easy to find what I wanted on the website & pricing was good. It would have been better if delivery of goods was quicker as I can't afford to keep a spare so unable to use CPAP in the meantime. Appreciate your service.

21 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Rosemary,

Thank you for your review, we really appreciate you taking the time to share your experience.

We’re so glad you found the website easy to use and were happy with the pricing.

We completely understand how important quick delivery is, especially when you rely on your CPAP and don’t have a spare to use in the meantime. That would definitely be stressful.

We’ve passed your details over to our customer service team and they’ll be in touch shortly to offer you an exclusive discount as a thank you for your patience and support.

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

item as describe..at a great price

item as describe..at a great price

19 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Steve,

Thank you so much for your kind review!

We’re glad to hear you were happy with the price. Our aim is to make CPAP therapy as affordable and accessible as possible for our customers.

We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!

Warm regards,
CPAP Sales

Avaliado com 4 de um total de 5 estrelas

Got it

Took longer than expected. Next time I know.

16 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Claudia,

Thank you for taking the time to share your feedback, and I’m sorry that the delivery took longer than expected.

We’d like to reassure you that your order was fulfilled and dispatched from our warehouse the next business day.

Once an order leaves our warehouse, delivery timeframes are dependent on the courier, and we understand this can sometimes take longer than anticipated.

We appreciate your understanding and your feedback, as it helps us continue to improve our service and communication.

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Great

Great, fast service

11 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Wojciech,

Thank you so much for your kind review!

We’re delighted to hear you were happy with our fast service. Providing quick and reliable service is something we always strive for, so your feedback is greatly appreciated.

Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Bought 2 Air Touch F30i mask frames…

Bought 2 Air Touch F30i mask frames they arrived yesterday, tried one last night so far seems good.
Easy purchasing process.

8 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Tony,

Thank you so much for your kind review!

We’re pleased to hear that your AirTouch F30i mask frames arrived quickly.

We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Ordered and delivered quickly

Ordered and delivered quickly

9 de janeiro de 2026
logotipo da CPAP Sales

Resposta da CPAP Sales

Hi Michael,

Thank you so much for your kind review!

We’re glad to hear that your order was processed and delivered quickly. Providing fast and reliable service is very important to us, so it’s great to know we met your expectations.

We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

Warm regards,
CPAP Sales

Avaliado com 5 de um total de 5 estrelas

Great pricing

Great pricing, fast service. Best pricing I could find online for replacement masks. Fast shipping. Will definitely use again.

11 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Positive follow up experience

I wanted to leave a review to acknowledge the wonderful customer service I received recently. My CPAP mask had an issue and when I reached out for support, I was looked after by Odin. They were responsive, helpful and genuinely proactive throughout the whole process. Everything was handled quickly and with care, which I truly appreciated.
Thank you to the team and especially Odin for making the experience so easy and reassuring.

10 de dezembro de 2025

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